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July 2024 by M Con
This site is for storage only, uhaul boxes are stored in warehouse There are also traditional building storage units available. Spotless secure place to store your treasures.On site staff are very helpful and efficiently friendly. The warehouse is organized and is at a food prep level of clean. The sister store on 6th and Kitsap has a great selection all kinds of moving supplies. Staff at the supply store uhaul truck rental shop are also very competent and friendly. On their phone message says they are Bremerton’s favorite storage! No surprise as they are doing everything right.
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May 2024 by brandon grobler
Had to wait 2 hours for employee to get to store after open to get u box
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April 2024 by KB McGilligan
Very clean storage facility
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March 2024 by Lovey R.
Obviously 1 star = ZERO stars -- quite literally the worst experience of my entire life. Sounds dramatic , but I rented a couple of the large units to move all of my belongings into while transitioning into a new home - within days, at least 80% of my accumulated belongings from the past 10+ years, were stolen. I have photos of huge holes through the door and gashes beaten into the lock tracking mechanism, the manager even has video footage of the culprits - (getting that info is a whole other review) Long story short - I wish I would have read the other reviews prior to patronizing this facility - I can't urge you enough to stay VERY VERY clear of this establishment. The customer service was the worst I've ever experienced when it was even existent at all. I was incredibly patient with Becky (the manager) and haven't received any follow up -- other than when I contacted the insurance company Repwest to file a claim - and she falsified statements (and I say falsified - but I really think it was just pure laziness and avoidance) indicating that there were no signs of burglary, ensuring my claim was denied (which I'm working with repwest to look into further and bypass this facility and manager to acquire the necessary evidence to validate my claim) (after she provided myself, the insurance company and the detective assigned to my theft/police report surveillance footage/photos of the person and vehicle that had just stolen most of my worldly possessions) I overheard several concerning, inappropriate, unprofessional and nefarious conversations including her verbally accosting her staff when they were attempting to provide me with information and services during a time of indescribable distress. I sat in front of her at the service desk for 23 minutes (that's after I started getting frustrated and had been ignore for quite some time) without her even glancing up in my general direction - I had to actively try and gain her attention and initiate contact - at which time I was given a guilt trip eluding to the fact that my situation was causing her a tremendous amount of extra work. Which, by the way took weeks, and still hasn't even been completely fulfilled. So here I am a month and a half later urging you to not put your trust in this business /this manager in particular (I will say, the young ladies at the service desk were attentive and sympathetic to my situation - unfortunately, they were limited in their empowerment and obviously had to escalate this issue up to "management") by the way - if you do get the insurance through the company they provide - you can't get a hold of them through the number UHaul provides to you - it gives a menu and you make a selection based on your needs - and then you are almost immediately disconnected - 8,9,10,11 times in a row. This wasn't a user error scenario & I am not quick to accuse people /places of being a scam but I have little to no other adjectives for either of these companies and I genuinely don't want anyone else to have to learn the hard way; as I did .
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February 2024 by S G
Gary is so helpful! We asked him where the trash was at to throw some stuff away. He took it from us and threw it away for us. Such a nice guy. Thank you, Gary!! ?
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February 2024 by Gabriel Seligbon
Storage unit is alright, but why does it say 24/7 when it's 7 to 7?
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November 2023 by mike gyger
Nice place to store your extras. Always clean and access to get in makes your valuables safe. You might get in by someone else opening the door, but you can't get any future without having a card for access.
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August 2023 by Becca North
I used this storage location when I first moved up here and it was a life saver and just finished up with it again! It had exactly what I needed when I needed it. At the time they were in the process of building the new building that is there now. They have made a lot of progress! The inside in kept clean and tidy and the staff is great. They are firm on access hours, a little hard to get on the phone sometimes and my unit was a little warm being as heat rises. When I had my outdoor unit the first round, I had no break in issues, no one messed with my lock. Inside, I actually forgot to lock my unit right, they were quick to call me the next ay and tell me I did lock it but I locked it open! I couldn't recommend this location more.
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August 2023 by Vaka Tani
Very friendly. Loaded quick
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August 2023 by Brandon Rubio
The staff there are nice
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August 2023 by Tina
Wow, it's clean!
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July 2023 by Korie Wenner
It's a nice place with a convenient bathroom. The roads could be paved better or filled in. Lots of holes. Some spots where the bottom of my car bottoms out.
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May 2023 by Kyoshi h
For the drivers this place is tuff to get in the dock. The lady working there Anjalina Ramirez was rude and unprofessional.
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April 2023 by Stephanie Magee (Smurphanie)
Highly disappointed with this company they advertise wrong information they Bair you then switch it on you. Need a storage unit with 24/7 access to the unit rhet advertised that they offer it when I called and spoke to a live person on the phone I was told yes they offer it but I would need to go in office to make up my contract and pay an extra $5/month for it. So I went ahead and reserved a unit and quit my search. When the day arrived and I went in I was told they only offer it for military only and not at all locations and it's a long lengthy process with the manager to get it. So needless to say they wasted a lot of my time as well as gas and money I'm super angry and worst part is on the day I'm supposed to be out of my other unit I'm back at square 1 with nowhere to move to !!!
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January 2023 by Lydia mutha Fuckin Kenney
Good prices, clean, and it's like a huge maze ? FUN!
