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February 2024 by Pam Dewitt
They made everything right, even when I missed one section of damage. They made sure it was taken care of.
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February 2024 by Islandgirl Chamorrita
The body work done had to be done twice because they messed up. We picked up the vehicle the first time and the tail lights weren’t working. (They forgot to connect it back after disconnecting it) They tore the wrap that was on top of the car when masking. They did replace it. The interior of the car was flithy when we picked it up. Lack of communication from both owners. Left several messages and I had to call them to get an updated status each time. They did not fulfill their promise. (I have their hand written list of what they promised to do) To top it off when I called Sharon to ask why their promise was not fulfilled, her response is because my daughter gave her an attitude over the phone so she refused to honor it. Mind you, prior to that I met with Michael Pappas and he reassured me in writing that it would be done. Til this day, no return calls from either one of them after leaving several messages. I highly recommend if you take your car there make sure YOU call for an update, check your vehicle throughly and hold them to their promise before taking your vehicle.I am disappointed because I really thought Michael would at least call me back to discuss this further. I would have been ok with just that as a customer.More so, Sharon acting nice and promising then her attitude changed up when I called her out on not fulfilling their promise. Heck I would have paid them for it too!It is all about communication and customer service and I think I handled myself professionally and treated them with respect and trusted their word.
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December 2023 by Jenny Coburn
Gave me a free estimate on my car. Very friendly service. I would definitely recommend this place of business to my friends.
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December 2023 by James Metz
Awesome work, Great staff. Truly appreciated their service. Would not hesitate using them again.
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December 2023 by Mike O'Neill
Quality is ok.
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October 2023 by Justin J.
Terrible service terrible work. I'm surprised anyone has anything good to say about this shop. They didn't even finish their work and stole parts off me car! Rude manager too
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October 2023 by Tim C.
Terrible service rude and untruthful, bad work had to return car twice, way overpriced for the long wait and lies daily.
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October 2023 by David Dunkel
This is got to b the worst shop I have felt with in my life. Terrible lies about when my car would b done. Returned to me many flaws. They had a second time for an additional 3 weeks totaling 9 weeks and still couldn’t even complete a simple fix. I’m disgusted with the way they handled our family vehicle.Service: Auto glass repair
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October 2023 by Jamaicafay Pesario
Very poor quality of communication and service. My car was actually returned to me in worse condition than it was before I brought it thereService: General repairs & maintenance
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October 2023 by Shawn Cook
They did an amazing job fixing the damage to my car. Can't say enough good stuff about them. The staff is awesome.
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October 2023 by Aaron Killoran
I went in about a month ago for an estimate and was told that it would be sent to me by email within an hour. I still haven't received the estimate after making several phone calls and emails. The last email response was over a week ago by Sharon, who claimed to be the general manager. I've had Uptown perform paint & body work in the past that turned out great, but when you fail at customer service, the entire business is likely to follow.Services: Auto body & trim repair
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July 2023 by Joel Fortuna
My car was Hit recently what an inconvenience This is where my insurance company sent me to get my car fixed and so happy that they did that because my good buddy Howard that works there did a fine job not to mention his crew taking care of my car and getting it back to me in a timely fashion thanks again uptown you've earned my business
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June 2023 by Jennifer M.
I highly recommend Uptown Auto Body!! They are personable, professional and reliable. Hate to say this, but being a woman it is often so intimidating to have work done on my car and not feel like I am getting taken advantage of and sold on more than I really need. Uptown treated me with respect and honesty and more importantly did a great job - timely and affordable. I was so impressed by their entire staff - from the front counter to the owner. If you need work done, this is the place.
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June 2023 by Debi Brooks-Givens
They did a great job on our 2000 Ford Excursion. Really brought her back. Their experienced crew is great..They have also worked on our 2012 Jeep. We are very happy with Uptown.Services: Painting
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March 2023 by Josh Rousse
Still waiting to see if they finished the work correctly the second time...