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July 2024 by Brianna Mckenzie
Amanda kept trying to sell me accessories for my new phone and I looked it up prior to going… telling me the new upgrade cost $300 plus and I knew that was not accurate. Making it seem like it was mandatory to get the accessories. When I asked her over and over. Then she finally told me the truth and said it was RECOMMENDED not REQUIRED. Tried selling me $200 worth of accessories and was not going to tell me until I kept asking why the price was what it was. She kept saying it was “taxes and fees”.
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July 2024 by Maria Luquin
Everyone was very kind and helpful. They went out of their way to help me understand the benefits of my new plan, and what things would work for me and the way I have my devices set up. They even set up my screen protector, camera lenses protector, and my phone case for my new phone. Best experience I’ve had going into a Verizon.
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July 2024 by Sandra Adam
Excellent, expert, knowledgeable staff. Switched services and went home confident my phone issues were over. Thank you!
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July 2024 by Bryan Hanlon
Was having some difficulties with my old phone and Ryan very quickly got me sorted out. He was familiar with the varied Verizon products on site, and had me in and out very quickly
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June 2024 by AmberDawn Humphries
Had a great experience. I went in with an idea and Marc had a better one based on what I told him. Got exactly what I wanted and saved some money along the way! ?
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June 2024 by Karen Dunham
Marc is the best sales person and very grateful he helps me. Version is very lucky to have him as an associate. Thanks Marc for all you do for me!!! 20 ?
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May 2024 by Edgar Becerra
Great service
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May 2024 by Joseph Lownik
Elle was amazing. She helped my stepson who was in Richland get is phone back in working order. She was extremely patient and knowledgeable. So grateful for her help.
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April 2024 by Justin Lyon
It's a hell phone store operating under late stage krapitolizom...
The worker was amazing , she was very helpful.
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April 2024 by nanette stark
Great staff and able to get me set up quickly!
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April 2024 by Maxfield Lednik
Marc did amazing! However when I told them I would be on vacation and would pickup my product when I got back it was agreed that would be okay. When I arrived to pickup my device it had been sold by direction of the manager to no longer hold the phone even with specific instructions I would be there to pick it up. Like I said Marc did great.
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April 2024 by Justin Berg
Caitlyn was very helpful in the upgrading of my iPhone. They had good stock of merchandise, the store looked clean and well put together. I definitely consider this my preferred local store.
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March 2024 by William M.
Terrible people with no compassion whatsoever. We went there to get my dieing Mother in Laws phone turned back on so we could speak to her before she passed. We had a financial and legal power of attorney with us so we could pay her bill but Verizon Silverdale refused to help us. We went next door to the T-mobile store and they were able to get her a phone within hours and we were able to get in touch with her. Thanks T-mobile and shame on you Verizon Silverdale.
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February 2024 by Lori B
Caitlyn knows her stuff. After 3 calls to Verizon and 2 hours texting a bot, I went to the store. Caitlyn cleared up my problem, offered solutions and fixed it on the spot.
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February 2024 by Ruth Murray
Best experience in getting help and upgrading my phone!
