-
March 2022 by Debora
To small long lines no help at the photo shop
-
March 2022 by Debbie
To small long lines no help at the photo shop
-
February 2022 by Debora Gardner
To small long lines no help at the photo shop
-
January 2020 by Keshia O.
Walmart in Bremerton was our go to place. The prices are cheap and its close by. Recently, they implemented a search of bags although they just saw you come from the cashier. They have employees, sometime 2 at a door. Not needed. Those folks could be running another check lane. They are not consistent in checking bags and receipts and seem a little geared towards Blacks. I am stopped just about every time I go to there. Tonight, I was stop and multiple Caucasians walked right out the store with items in hand and no bags. I asked why I was being stop, I was told it was because my 12 pack of water was not in a bag. Well, you just let multiple people walk out without showing a receipt and their stuff was not in bags. I've been stopped with stuff in bags...Hmmm. They are smaller in size compared to Poulsbo and the selection is not that great. I will be shopping from Walmart in Poulsbo or target.
-
November 2019 by Bret S.
Limited selection of meats and veges. But if your just wanting to grab some essentials it's not a bad option. The store is clean and the restrooms are well maintained, not much of a line either so thats a postive
-
September 2019 by Annette D.
On the 25th of Sept I purchased a small jar of the Equate Vaseline. I opened it to discover it had a deep two finger swipe out of it. After speaking to the store manager and the Pharmacy I was informed neither of them were going to go out and check the other jars to see if it happened to them to. The store manager said it happens and there's nothing they can do about it. I beg to differ this will be the last purchase I make at this store. A word to the wise if you do buy something check it thoroughly before using it for you own health and well being they obviously don't care about it.
-
July 2019 by Katrina C.
Honestly, don't even bother price matching here. You'll waste your time. Don't know if who I spoke to was a manager or what to override the price but she clearly lacks knowledge of the price match policy. It makes absolutely no sense to say you'll only pricematch on Walmart.com but not the walmart application itself. I'm well aware that some are third party items so I'd completely UNDERSTAND that SOME items wouldn't be price matched. However, in the walmart application where it says "purchase in store only" the item I wanted was priced differently and I even said multiple times and times again it was only for in store purchases only and she refused to give me the price match. On the application it mentioned that it was a certain price in this location which she refused to give it to me even though I showed it to her. Also, maybe find a manager who doesn't come off rude, snobby, and more knowledgable about the store policies. Assuming she was a manager she definitely needs to work on her customer service.
-
June 2019 by Joshua W.
What terrible customer service this place has. I bought two laptops here on clearance, $300 each. The gal at the counter grabbed the two laptops and "verified" they were the right model on clearance. When she was scanning them in, they rang up for $349. I brought it up to her but she said it was fine, they would deduct later. We get to the paying part and they still haven't been discounted. She tells me it will be fine. It wasn't fine. She grabbed the wrong models. I tell her that she must have grabbed the wrong model. She goes back and "verifies" and admits she grabbed the wrong models and gets two more laptops. She can't refund my card because she doesn't know how to. So she offers to give me a Wal-Mart gift card to just pay for the new two laptops that are the right model. I say sure why not, she's having a rough time and I don't want to be a hassle. There's a problem though, she doesn't know how to do that either. Oh yeah another problem, She scans these "correct" laptops in, she grabbed two completely different laptops and both of them are the wrong model. OMG. There's a huge line forming at the electronics counter, she's flustered, there is a small mountain of laptops sitting on the counter. I end up spending a $100 more than I expected. Good thing I bought the protection plans though, which is the second chapter to this story. Chapter 2 - Stuck in the middle with you Literally 2 days later after a windows update the laptop has deleted the operating system. Gone. I look it up and this is a known issue and can happen. Ugh. Good thing I bought that warranty. I goto the squaretrade website and they say "Nope, it's within the 15 day period and its Wal-Mart's problem." Ok sure, I call Wal-Mart and they say sure as long as you have everything that it came with, you know the box and such. Crap, I threw away the box. The gal tells me it's alright we can help you. I get to the customer service desk and they say nope, no box, no help. We can't help you. I say the lady just said it's fine over the phone, they say nope, that's why we tell you to keep the box. Here's the deal, nobody told me to keep the box, they just said keep the receipt. Too bad they say. We don't know who didn't tell you to keep the box, to which I interject with the receipt showing show didn't tell me, and they say too bad, so sad. Deal with it with squaretrade after our 15 day period is up. FINE! I file a claim with squaretrade and they say nope, it arrived broken. You have to deal with Wal-mart on this one. WhAt ThE eVeRlOvInG oMg. Honestly I don't know what I expected from Wal-mart. Actually, this is exactly what I expect when I goto Wal-Mart. Save yourself the heartache and just goto Fred Meyer. This place is just hot garbage. Not regular garbage. They take the time to warm up the oven and shove a big helping shovelful of garbage into that bad boy so they can give it to you hot and steaming. Too long? Didn't read above? This Walmart in particular, is a giant pile of steaming hot garbage.
-
May 2019 by Cara L.
Initially I was really happy with this Walmart. We made an online order for pick-up and drove over an hour and half out here. I was pleased with how clean and organized the store was compared to what I've experienced elsewhere. I even thought to myself, "Wow, this place has cleaner bathrooms than any Target I've ever been in." Our pick-up was smooth and quick. We grabbed our order and started the journey back home. The next time we tried making another order in the same way and everything went wrong. The order was stuck in their "pending" limbo for way longer than expected, even though the payment had been accepted and the store had the inventory on hand. When we finally called and asked for help the pick-up guy was extremely unhelpful and defensive. When we asked to speak to a manager, she was more helpful and offered to set the items aside for us to pick-up the next morning if we wanted to just cancel our online order. She asked the previous gentleman we spoke to to confirm that the items were set aside and he said they were. The next morning, my fiance made the hour and a half drive once again to pick-up our hold. When he arrived, they only had one of our items set aside and were sold out of the other item that was supposed to be held. The closest store that had what we needed was Federal Way. So my fiance had to drive all the way out there. He was not happy. I never expect much from Walmart customer service, but there was a totally breakdown here. We knew how smoothly this process could work and then saw how terribly flawed it could be. I appreciated the manager's attempt at finding us a solution to a problem that was technically out of her hands. But the fact that it still fell apart makes me not trust this Walmart location with my orders or my money.
-
March 2019 by Veronica L.
Well this is Walmart first of all so I never expect much to begin with but this Walmart in particular has the worst customer service even the greeters don't do their job most of them just walk around snapping at customers who have questions or complaining about their job and how terrible Walmart treats them and most of them can't find clothes that fit over their cracks sorry not the view im looking for when you rudely stock in front of me. So as a review if thats what your looking for then this is your place as a customer to anyone at Walmart who might care maybe remember we the customer didn't force you to work your "crap" job this was your choice and if you'd like to keep your job just I dont know do it because more and better options are popping up every year and everyone is replaceable
-
February 2019 by Michelle B.
This is a location that is smaller than your typical Walmart but larger than the Neighborhood Market. They have all of the departments but on a much smaller scale. The fresh fruits and vegetable sections were limited and disappointing. Otherwise, it is your local store where you can purchase a limited amount of supplies for your home. I was able to purchase the few items I wanted to take back to the hotel (water and snacks). I also happened upon a pair of zipper pulls representing my beloved Philadelphia Eagles.
-
February 2019 by Brandy R.
Good prices. Friendly associates. Pretty clean
-
January 2019 by White P.
cheap products but the customer service is not that great at all. It is hard to find a worker in the store when you need assistance finding where stuff is at.
-
September 2018 by Elsa B.
Terrible customer service, witnessed a salesman working in the electronics section named Jimbo, yelling a customer who didn't speak english. Rather than looking for someone who spoke the language he stood there and yelled at him over and over. I had to step in a translate. I was disgusted at how he treated him, the customer himself looked terrified.
-
August 2018 by Fat A.
Abysmal customer service every single time I go in there. Today I kept showing the CSR an aisle number with the item in the Walmart app. She kept telling me that they only have them in the electronic section, and that they're not a superstore. I asked her where aisle J is and she just kind of blew me off and offered port orchard phone number. I asked somebody else and he took me to the same electronic section, and wondered around like a lunatic and showed me the same aisle with the electronics again. Still nobody listening that I have the aisle #, lol. Some other woman at least pointed me in the corner of a general idea of where I might find the item, smiled and listened that I know where it is I just don't know where aisles are. I eventually found it myself. You're lucky to get a hello or acknowledgement when walking past an employee. Maybe I'm just ugly.