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September 2025 by Angelo Osborn
I had a great experience renting a tow dolly from this U-Haul location. They were easy to work with, quick, and no-nonsense. I needed a dolly the next day, called just before closing, and they still answered and got my reservation set up. When I arrived, they had me hooked up and on my way in minutes. In total, I spent maybe 10 minutes between reserving, picking up, and dropping off. Couldn’t have been smoother — thank you!
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September 2025 by Christopher Bolt
The handler is a good guy and does a great job. I enjoy renting from this location.
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April 2025 by Robert Bartlett
The owner is awesome. And his dog Peta is beautiful. I will only go here when I rent a trailer for dump runs.
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January 2025 by Jeff Davidson
I love this place. Easy to get in and out. Friendly staff. They always seem to have what I need for a dump run or if I need to haul large items.
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January 2025 by Jason
Not sure how this place has a 4 star average. I had a reservation to pick up 2 U-boxes confirmed by U-haul with a scheduled time to pick up after 9am. My Daughter arrived at 11:30am and was greeted rudely and told the reservation was never confirmed and they did not have the U-boxes. After about 30 minutes on the phone with the U-haul corp. it came out that this location had the units but the guy at the site was incompetent and did not want to do the work. The guy ignored my daughter for 30+ minutes helping anyone who came in except her, while making comments about being done and not having time for this. He was also incredibly rude to the U-haul corp. staff which I hear will result in a discussion from the regional rep. with the owner.
Absolutely horrible experience with an incredibly rude person who should not be in a customer service job disrespecting customers in this way.
Never again at this location for any reason.
We asked the corp. U-haul team to move our reservation to the N. Auburn facility where my daughter was greeted properly and had the U-boxes loaded on a trailer and on the truck in less than 30 minutes of her arrival. They safety checked everything and sent her on her way.
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December 2024 by Angela Angell Author / REALTOR
Easy and effortless!
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December 2024 by Y Stone
Friendly staff!
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November 2024 by Jay Christian Tizon
Thank you very much for the quick rental. Easy transaction, friendly service!
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October 2024 by Gavin Shepherd
Prompt easy service and great rates.
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October 2024 by Lance Evans
Rented a tow dolly was in good great condition and worked extremely well.
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August 2024 by Samantha Stewart
Jay, is awesome!! He's very accommodating and so nice! It was such an easy transaction! I will always go back to his place for a uhaul! I think we've used his 3 times now and all times, so so so convenient!! We love us some Jay at the Buckley location!! I'm a vibe type person and he gives off a great vibe! Pleasure doing business, Jay! Sorry our return was a tad bit late than promised. My car got locked in at my storage unit facility! Lol! But I filled up the tank for ya! (Just in case you're reading this:) Godspeed to you kind sir! Thank you for everything!!
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July 2024 by Samantha Pha
Jay, is awesome!! He's very accommodating and so nice! It was such an easy transaction! I will always go back to his place for a uhaul! I think we've used his 3 times now and all times, so so so convenient!! We love us some Jay at the Buckley location!! I'm a vibe type person and he gives off a great vibe! Pleasure doing business, Jay! Sorry our return was a tad bit late than promised. My car got locked in at my storage unit facility! Lol! But I filled up the tank for ya! (Just in case you're reading this:) Godspeed to you kind sir! Thank you for everything!!
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February 2024 by Mathew Zauher
Great guy, clean location and equipment. Professional and helpful.
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December 2023 by Spenny Davis
Dropping off a truck using the app and was just checking if I was in the right spot. Stopped in front of the gate (this was after the business hours) a man came out and yelled at me to, "move the eff out of the way."I was not blocking any traffic from coming or going. Very rude and unprofessional.
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November 2023 by Roger L Stanley Jr
Way over priced.$ 400 just to rent a car dolly.
