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September 2023 by Katelyn Porter
While this store is clean and fairly well stocked, the biggest down fall is the lack of customer service and staff up front to help with basic checkout questions or pickup orders. When I arrived for pickup this weekend I had to walk around the store just to find a staff member and when I found one she was rude and short with me. The other employees seemed confused that order pickup was a service that was offered. When I asked if I could get my order I was told that my card never processed and that my order wasn’t ready. So why did I get two texts and an email saying my order was ready? Not only that but my card was in fact charged. There’s also no clear instructions on the app that tell you where to go for order pickup once inside. My app said my order was on shelf number 1 but failed to specify where that was inside the store. The store doesn’t offer any signage for order pickup either. Don’t offer a service if you can’t provide it!
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September 2023 by M Miller
Everyone helpful and pleasant! Love it being close to my home here in Burbank!
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June 2023 by Gary Marshall
Very convenient place to shop
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April 2023 by Kat Millicent
It’s a lifesaver for nearby residents. Super convenient and the best employees. I’m here way too often.
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February 2023 by Hannah Harrison
Love this store! Always has what I need and is close by!!
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February 2023 by Sam Davey (Chainsaw Guy)
It's so nice to have this store local to us in Burbank. We go here several times a week.
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October 2022 by Robert Parks
People are friendly and helpful really enjoy that we have this place shop here all the time prices and good
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July 2022 by ANARCHY STUDIOS (ANARCHY STUDIOS)
Any place that loves my oreo(my furbaby) is a great place in my mind
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March 2022 by Edwin Capetillo
Mariah was super nice and the store was stocked and clean
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March 2022 by gary melchisedeck
I visited the Burbank WA store on Friday, 3/4/22 @ 11:00am. The customer service was excellent. Shelves were well stocked and the store was clean. I wish i got the names of the two ladies that stopped everything to help me find an item. They are the reason for my 5 star review.
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October 2021 by Letty
Good quality. Cheap price.
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September 2021 by SYNK CLOUD
Amazing Customer Service. And well known to donate Children Literacy. Also have discounts and coupons. Very clean and organized.
