-
November 2023 by Paris M.
Great services and professional comments. Engine light on my 2003 Corolla few weeks ago. The business owner gave me an honesty comment so I made a wise decision to save money. Thank you very much.
-
October 2023 by E G
Such an informative and upfront mechanic here. Mr. Matsuda will tell you what needs fixed first, be up front about part cost and labor, and reassure you on what repairs can wait.Thanks to his know how I can budget and plan much easier for future repairs and maintenance. They work fairly quickly depending on the job needed, and my car already runs and handles better.I needed fresh brake discs and brakes on my front end. All together I paid around $500. From everywhere else I've tried this price is fairly consistent give or take.Services: General repairs & maintenance
-
February 2023 by Christopher Vu
Every review about Eizo is true. This man is god sent! Honest, reliable, generous with his time and energy; qualities hard found in many mechanics.I came here initially since my Prius had finally hit 200k miles on it. Eizo did a thorough check up on the car taking 3+ hrs, the charge? $0.00 I couldn't believe it! He took pictures of everything wrong with the car, giving me options and pricing but recommended that proceeded with only a band air approach as the car was running on its last legs.When bringing it in for oil changes, he recommended that I buy oil from Walmart as it would function the same as his but would be cheaper. Instead of making money off of me, he recommended the best option for me.Alas my car didn't run for much longer, instead of recommending me to fix the systems he just suggested that I buy a new car which I ended up doing.My experiences with Eizo have been nothing but stellar. I highly recommend him for anyone needing a mechanic in the Seattle area. Ethical, clean and honest work.Services: Auto engine tuning
-
January 2023 by Carly M.
Love this place for anything my van needs! So helpful and very detailed and answers any and all questions.
-
September 2022 by Jamie Carrol
Such a nice guy. He helped me after closing replacing my head lights and when I went to pay him he said not to worry about it. I will be taking my car to him from now on. And the next time I do I will be definitely giving him a tip. Best mechanic experience I have ever had.
-
September 2022 by T N
Eizo is highly skilled engineer and is very knowledgeable about cars. He finds out any small clue which may be potential issue. Also, Apex auto pricing is very customer friendly. I am completely satisfied every time I visit.Services: General repairs & maintenance
-
August 2022 by Leah F.
So unfortunate, as this place had been Reccomended to my family and I by a trusted friend and was so excited based on what I read online. Long story short, we had scheduled one of our cars to go through an inspection, several days before the appointment we had an emergency arise that would interfere with our ability to take the car in at the scheduled time later in the week. We called him with MORE than enough notice to try and reschedule the appointment. We explained that we had an unavoidable emergency and needed to change our day for drop off. We were then told that, no, you can call me after a month or two and then make a new appointment, and I don't reschedule cancellations when they happen. We inquired why he was being unreasonable, when we were giving plenty of notice before the appointment and were promptly told that it was because he had lost money and time for that slot. We said, we understand and had already apologized but this was an unavoidable and unforeseeable emergency. He then told us that next time make sure we know we won't have to change or cancel. Needless to say, this experience was unprofessional and narcissistic. We experienced some weird behavior and communication when we booked as well, but wrote it off as it was towards the end of the day. So unless you have a crystal ball and can see the future, I suggest making an appointment somewhere else, as you will get no grace from this owner.
-
July 2022 by Jeremy S.
Pros -Enzo the owner is very personable and seems honest -cleanest mechanic shop I have been to -he takes appointments Cons -he only uses his own parts so you can't bring in for example a filter and pay him for labor
-
June 2022 by Timothy Eagan
Eizo is the most honest and friendly mechanic I’ve ever had the pleasure of working with. I trust him with any car I bring him and can’t speak highly enough of his service.
-
May 2022 by Anthony A.
Nice guy, took time to troubleshoot my problem over the phone. Would definitely use this shop in the future
-
March 2022 by Alex Ko
Ive lost trust with most dealerships service centers. Luckily a friend turned me to apex. I’ve been taking all our cars here since then. Honest, quick and thorough service. Takes pictures of what he does and the showing the worn part side by side with new parts. Eizo will take the time to explain things and answer my numerous questions.Pros: honest and thoroughCons: far from where I live but worth the drive
-
February 2022 by Alex D.
Eizo is by far the most reliable and honest mechanic I've ever been to. We used to use him all the time, but then we moved and we thought he was too far away so we started to go to the Toyota dealership by our house to have things done. Bad idea. We are more than willing to drive out of our way to have Eizo work on our cars again. I recommend him highly!
-
January 2022 by Michael V.
Without a doubt the very best mechanic in the whole Puget sound area when it comes to Japanese vehicles. I posted other reviews and other places before about how good this place is and I can't stop posting them because his service and quality is so great. I've been a customer for almost 20 years now and have never been disappointed with anything done by Apex Auto service. The owner knows more about cars than almost anyone I've encountered and can actually diagnose my vehicle just by listening to me drive it up for most problems. I could probably post two or three pages worth of praise here because the quality is just that good any skill is second to none. I don't know how else to communicate just how good it is other than the fact that I will not buy any other car then a Japanese car just so he can be the one to do my repair work.
-
December 2021 by N (Nickobus)
It has been 2 years since I moved out of WA, and I still miss Eizo. He is a patient and friendly tech that is most of all, trustworthy and does meticulous job. He ensures that each car worked is done properly and gives a nice picture print out of the job(s) done. For older car owners, this man is perfect as he never tries to upsell you and always recommend the actual necessary work to keep your car in good health and for your safety, and nothing more.
-
December 2021 by Jaclyn H
Excellent service. Mr. Matsuda documented every step of the repairs with pictures and notes. Overall, I had a great experience. Great pricing as well. 10/10 would recommend.Services: Engine repair