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January 2024 by Bubble Bubble
Made an appointment online with Alec. Not only did he help us with what we needed but also it was great talking to him. Alec’s customer service and knowledge of his job made our experience at this Chase branch great! Highly recommended!
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November 2023 by Rachael Indian
We have investments at Chase n Omar is taking great care of us. Alec is great at his job of taking the accounts. The staff there is awesome
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May 2023 by Zack Ashkir
This location should be close because they are the worst customer service ever and don’t even deserve one star.
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January 2023 by Emily Leos perez
Bad services, when I went this lady name Lauren, did not wanted to help me she was giving me attitude. And was being so rude. Would not go here ever again. Tukwila chase is the best service I got.
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December 2022 by Hattori Hanzo
I have received nothing but 5 star service from this branch. Especially from Mark.
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November 2022 by Dana T
Love this place, everyone looks professional at work, and very helpful!
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August 2022 by 1GoldRunner
If all your ATM’s advertise wireless electronic transfer on its screens and physically on the machines placards but actually don’t, warn customers of this instead of having them waste their gas. This isn’t a company issue, this is a site specific issue. The managers running this particular bank should be more situationally considerate.
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September 2021 by Rogina Adams
Limited office hours on a Saturday but still was able to get average assistance
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September 2021 by G MacC
This branch has terrible service. 1. You can't get through on the local phone number. 2. Huge sign that says drivethrough open, yet drivethrough is closed. 3. Conversation between teller and customer escalated quickly and no employees within earshot tried to defuse the situation
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August 2021 by GMacc
This branch has terrible service. 1. You can't get through on the local phone number. 2. Huge sign that says drivethrough open, yet drivethrough is closed. 3. Conversation between teller and customer escalated quickly and no employees within earshot tried to defuse the situation
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July 2021 by Nate Folden
ATM ate a $10 I was trying to deposit. Been sitting here for 30 minutes with 0 progress. Worst branch ive ever been to.
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March 2021 by FawnLips
They never answers their phone!!! And staffs as of March 2021 seems to be not happy working there, yeeep they’ll throw attitude on you if your asking unusual questions like documents you need to acquire like escrow long story short, they need to step up their customer service.
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February 2021 by Bill Peterson
I love the all Vietnamese staffs here, they are very helpful and friendly. The Manager, who helped me a lot for my document and explained for me. Thank you tellers too. ❤️
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February 2021 by Beatrice Farquaad
So disappointed with this bank. They have forgotten about customer service. We are never going to this branch again. It'll help out if the employees( Mr. Roca ) in specific take attitudinal training. Seniors need special hours to avoid this kind of headache. My knees ached for days due to the long line..They didn't even offer a chair for me to sit while waiting
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February 2021 by Luis Ocampo
Terrible service... one of the associate name bladimire Roca was very rude and shouldn’t be working at this bank or any bank at all. That type of attitude especially during these times shouldn’t be tolerated. Please fire this man, no wonder there’s so many bad reviews about this man and still works here. The Vietnamese tellers were definitely nicer but I won’t be coming to this specific location just because of this interaction.
