GameStop is a popular store for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. Besides games, the store sells trading cards, sports cards, Pokemon cards, and other trading card games. Customers can also find gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, accessories, decorations, replicas, and board games. The store provides options to sell or trade in old consoles, games, accessories, and phones for cash or store credit, and now buys PSA graded collectibles like sports cards and Pokemon cards. Customers can shop in-store or buy online with in-store pickup. The staff's helpfulness varies; some employees are very friendly and knowledgeable, providing excellent customer service, as noted by positive experiences with employees who go above and beyond. For example, one employee went through multiple boxes to find a game ordered online, showing dedication. However, some staff members respond with short answers or are less engaged, which can be disappointing. The store environment and parking lot are described as sketchy, so visitors should be cautious when visiting. Overall, GameStop is a place for gamers to find games, merchandise, and trading cards, with helpful staff and a broad selection, though experiences may vary depending on the employee.
Came in a few months back and was not expecting bet buy level knowledge from the employee about all my questions. They were very informative as well as helpful and patient. The gentleman name was Caleb and I only wish all my encounters would with retail staff was as pleasant as the one I had that day in the Burien game... read full comment
December 2023
Excellent customer service ? and a wide variety of products and video games
April 2023
Had a short visit and spoke with Lucas and another fellow whose name tag I didn't see. They were both super friendly, and Lucas had a lot of knowledge about the available products. This is the best brick and mortar retail customer service I've received in years. Glad places like this still exist. Thanks!
