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May 2023 by Shantel Smith
They were nice and friendly and very fast service and very understanding ?
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April 2023 by G A (GA)
Outrageously over priced . Never again will I use their service 471$ for a multiple W2 and 1 independent contractor. I've done a similar service for a 3rd of that price in the past . This review is Just as an awareness to others
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April 2023 by Abu Nadrah
Very friendly & lovely people they get it done however you wanted definitely recommend for people who are trying do their taxes.
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March 2023 by Judy Roberts
I went into the office I was interested in getting my taxes done right then and there the person who is helping me wanted to upload my information and do them at another office at her convenience was not very pleased because after that I couldn't even get in touch with that person or nobody in Jackson Hewitt knew who it was and when I called I got the run around.
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March 2023 by Stacy Barnes
Burien location filed my taxes under the wrong social. They charged me $590 for a simple 1040 return. Val said they can amend it for another $74. ? I want a full refund. Sent email to managers. Over 3 weeks of calls to local office. Just got off phone w/ IRS Identify fraud to verify who I am. A totally Botch and they have the NERVE TO OVERCHARGE. First problem is they OVERBOOK ONLINE, Phone and Walk-in Appts. My tax preparer worked SOLO on a Saturday and had 5 clients waiting NO WONDER SHE BOTCHED MY RETURN. I will provide an update, if they CHARGE ME THIS $600 FEE and do NOT CORRECT THIS Abomination OF a Tax return. PO'd
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March 2023 by Muhammad Subuh
Staff are so Carrington and kind..she's are respectful staff
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February 2023 by Sharonda Doyle
I love filing with Jackson Hewitt I’ve been with them since 2015 and never had any problems!!! #VerySatisfiedCustomer
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April 2022 by ourlittlefellas
Rojilla my tax preparer was OUTSTANDING! From beginning to end super kind and professional and totally knowledgable. Inwould recommend her to everyone I know.
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April 2022 by Jesse Cochran
Rojelia was very helpful and walked me through the entire process making it worry free and transparent, I will be using Jackson hewitt again because of her great customer serverce
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March 2022 by Shawn Johnson
Rojelia stayed well past closing to help me and my wife with a particularly complicated tax filing. Was kind and fun the entire time and was effortlessly helping other customers while working with us and running the entire branch solo. While taxes are always a pain, she made our experience far far better.
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March 2022 by henry ledoux
Rojelia CarterVery good and precise at her job!!
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June 2021 by Fredrick Herts
Superb, professional service.
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May 2021 by Gayle Ellis
They seem knowledgeable and are friendly. Note: Be sure to ask how much thy charge for their services. They were going to charge me for a basic return (no itemization) $366. I pulled my return. They let me pull it without any flack.
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May 2021 by kathleen modde
My tax expert Sonia gave me wonderful service and great advice.
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May 2021 by Rachelle Camacho
Mike has over 20 plus years of experience and I have worked with him in the past with itemization. I will not go to anyone but Mike. He is amazing and knows how to file taxes with small businesses. He is professional, respectful, caring, and most importantly experienced and knowledgeable. See you next year Mike. Thank you so much for managing my stress.
