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December 2023 by Justine Perrin
I want to start off by saying I input a request for assistance from Moving and More Moving Services LLC, the night before my move after my plans had fallen through and Mark reached out almost immediately to make sure I was on the schedule for the following day.He was clear cut, easy to work with, prompt and ensured my move went smoothly. I cannot say how much I appreciate his light and breezy candor - him and his associate finished my move in less than 3 hours and made my transition so easy- thank you so much again Mark!Will be recommending you and your team whenever humanly possible! :)
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December 2023 by Haley Schlatter
Highly recommend Moving and More Moving. Mark is extremely quick and responsive in scheduling and confirming appointment times. Cristian and Gregg handled my move, and were quick, careful, and wonderful to work with. I was moving into a third floor walk-up (ugh) and they handled it with ease. Will definitely book with this company in the future!
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November 2023 by Rajeev Singh
I recently hired this moving company for an out-of-state move from Seattle, and my experience was profoundly disappointing, to say the least. Despite their high ratings and prompt response from Daniel, the service provided was far below expectations.Firstly, the movers took an excessive amount of time - 6.5 hours instead of the quoted 3 hours. I wont have any complaints if the job was done properly given it wasnt due to the complexity or volume of the task since we decided to move only high-value furniture and packed boxes ahead of time.They were extremely slow and even threatened to leave the job halfway. The incompetence of the movers was alarming. They arrived without any wrapping materials (saran wraps). They draped the furniture with blanksets Daniel asked me to provide. When I asked when arent they wrapping they said we will do it in truck. Despite this, they failed to wrap the furniture properly, resulting in numerous scratches and damage. Their loading was so inadequate that we had to leave behind may boxes and items, which was both frustrating and costly. They simply said we are movers and not packers which I found astonishing.Moreover, their lack of professionalism was shocking. They smoked cigarettes inside the moving truck, leaving behind cigarette butts, which is unacceptable and disrespectful.When I expressed my concerns to Daniel after reaching destination, his response was dismissive, stating he dislikes such moves, which contradicts his quick initial response and agreement to undertake the job. And disconnected the call and blocked the number.The most troubling aspect is the misleading reputation of the company. It's hard to reconcile their high ratings with the level of service we received, raising questions about the authenticity of their reviews.In conclusion, this was an bad experience which further compounded the stress of out of state move. The lack of professionalism, competence, and respect for customer property was astounding. I regret choosing this company and strongly advise others to look elsewhere for moving services. The attached photos bear testament to the shoddy job done, described by the movers at our destination as the worst packing they have ever seen, especially considering the high charges. Avoid this company to save yourself from a similar ordeal.Attached a few picture that shows how poorly things were packed.
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November 2023 by Moon
Mark and company are amazing, they are highly efficient and communication was great as well. No issues, was able to get up heavy belongings/furniture up to the 3rd floor via stairs. Highly recommend them if you need things moved around the greater Seattle area!
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November 2023 by Leah Le
Mark is very informative about what to prepare for moving and follows up with me in a timely manner. Nick and Greg are very friendly, and does their work diligently when wrapping things up and organizing things. Would definitely recommend the team for moving to anyone!
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November 2023 by Kate Mortensen
Great communication, competitive pricing, kind and gentle crew - best service with Mark and his team! Made a potentially stressful move easy. The crew was unwaivering even with our heavy boxes (often marked fragile) and slow elevator. Thank you Christian and Jesus!
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November 2023 by Prerana Rao
My friends and I have been moving using Mark’s services for the past 3 years and they are absolutely great to work with. Mark is very responsive and the team is also extremely punctual, efficient and friendly. Absolutely recommend 100%!
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November 2023 by Kaebra Baum
This team was a lifesaver. They were able to come on the same day we called them. They were very fast, very efficient, and very delicate with all of our belongings. They made the unloading process so smooth and the help was so very appreciated after such a stressful move. A+ service for the price we were quoted.
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November 2023 by Chase Rapp
Today I had the pleasure of working with Greg and Mario. These two were beyond helpful and truly made the horrific experience of moving two apartments into one house, kind of… fun! They were efficient, careful and very friendly.When I was scheduling their services I corresponded with Mark and he was extremely quick to respond and very reassuring about the amount of stuff we had and confident that he and his team could get it done in the estimated time. They did it!Overall, this is a great business and I can’t recommend them enough. If you are ever in need to move, Mark and his team are the ones to go to!
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October 2023 by Shan Lu
The two movers worked quickly and efficiently. They managed to fit everything in one truck, even though I initially thought it would take at least two runs.
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October 2023 by David Franco
Mark and his team have helped me move twice while living in Seattle. Although Mark offers a wide range of services, we decided to manage the small packing on our own and Mark's team did all the heavy lifting. We were moving out of state and sending items from our home to 3 separate locations in Seattle. Mark's team did it with care and precision. I highly recommend his services.
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October 2023 by Gaurav Agarwal
This is an old review that was left in draft. I used their services to move on the 17th of June. Looking at other positive reviews seems like maybe I was the only one who received an unsatisfying service.I had reserved the day of move more than a week in advance, my lease was starting on a Sunday but Mark mentioned they had better availability on Saturday so I got my lease started on Saturday. A day before the move Mark calls me to confirm the elevator reservation time at the new place. It was starting 2pm, he got upset about it and said he had another appointment at 3pm and I must have the elevator reservation for an earlier time otherwise they would have to cancel it. Now if they cancel on me a day before then I cannot find another mover on short notice. This put me into panic and I make several calls to the new apartment trying to figure out something. In the end I called Mark and said that I can’t get an earlier reservation of the elevator so if he wants to cancel he can. Thankfully he did not and mentioned that he will see what he can do with his next appointment.On the day of the move both his men show up with their truck. They start promptly, Johnny was quick while Mario seemed slow and was talking more than working. I offered to bring them coffee, Mario asked if he cld get some snack as well, I got him that. It seemed to go fine. They arrive at the new house at 1.30pm, I don’t know what was the fuzz about getting it completed by 2pm and going for your next appointment. It clearly took more time than that. Johnny received a call from Mark stating that the next appointment has been canceled because they can’t make it on time. Johnny tried to confront us and asked us to cover up for their lost wages of the next appointment. Why should I be responsible for your mess up in understanding the time needed to move. There was a lack of judgement from Mark in estimating efforts needed for my move. The move out from old apartments was quick and efficient. Idk what happened at the new location. Your guy Johnny started to guilt trip me that due to my change in timing they lost a potential client and lost wages. Per my request, instead of 9 they started at 10.15am yet they completed the move by around 6pm. They wouldn’t be able to make it to the appointment anyway! Mario started talking about me paying them for the lost wages. Towards the end of the day they kept getting slower and slower which can happen as we are only humans but Mario still had more energy to keep talking rather than work, he kept interrupting me and my partner while we were discussing something important.Later I gave them their money and didn’t have enough cash as the estimate was less and I only had so much cash. So I transferred some amount on Venmo and a separate transaction for tip. There was a delay in the system for them to receive the tip so Mario immediately calls me 5 mins after leaving my house and asks for a tip. This has not happened before, I wish I could cancel that tip transaction at that moment!Glad they moved everything but based on the experience I wouldn’t be choosing them again, there are plenty other moving service providers!——————-Update: Mark reached out to me after this review. He mentioned that both the guys (John & Mario) were let go sometime ago. I don’t want this review to affect new people who have joined/working there so updating the ratings stars!
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October 2023 by Tessa Yessa
Update: used Moving and More Moving a second time, this time coming out of a storage unit back into an apartment. Same amazing service as last time! Cannot recommend them enough. Cristian and co. were so friendly and professional and made our move so easy.Mark and his team were fantastic. Clear and rapid communication, high level of professionalism, and transparent and extremely fair pricing (well, very fair for me... I felt like I was getting away with something as my final cost was 1/3 of what I was quoted by other companies). The guys worked quickly while treating my belongings with the utmost care. I will definitely be calling Movers and More Movers for my next move. That is, if they have time because a company this good is sure to have a full schedule. Thank you Mark and crew!!
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September 2023 by Christopher Miller
Mark and team offered top notch service at this price point. Mark responded quickly, worked with our uncertain timing, got a crew out here just when we needed it. Our movers were a pleasure to work with. They were careful with our items and put everything just where we asked. The crew has worked with U-Haul uboxes before so they even folded up the packing blankets to help us avoid UHaul charges. We are using Mark's team again for a second delivery, and recommend them to anyone who needs help loading or unloading moving boxes or trucks. We did not use packing services, so we can't rate those, but for loading/unloading, highly recommend!
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August 2023 by Martin Schwartz
On time, efficient, professional and friendly manner. Knocked out my move in 2.25 hours, my stuff and my sanity intact. Excellent service and value. Thanks, Mark and team!
