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September 2023 by Kristina Ebert
I got a chip in my windshield and they were able to do a quick patch job. Very helpful I'm calling insurance agent to get it covered and giving me information on care so it will last and not fully crack and hopefully prolong a full replacement.
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July 2023 by Lena V.
I had a really horrible experience here. I came to get my windshield replaced due to a rock cracking it and it was all downhill from here. Sadly, when they replaced my windshield, they didn't seal it correctly. Not knowing this, I took my car to a car wash a few weeks later and the amount of water that got through the windshield and ALL over my electronics / cars interior was insane. Luckily, my insurance helped take over because Novous Glass told me to tow my wet car to "3 shops" for quotes and they'd go with the cheapest for my electronics repair. This is absolutely not okay when this is a brand new bronco and was ruined because of their faulty service! My insurance took over and paid for my car to be serviced/ fixed at Ford. I had to bring my car back today to get the windshield replaced, AGAIN, and they told me they brought the trainer to teach the team how to do it. Shouldn't they have been trained before doing any windshields? just save yourself weeks of trouble and do NOT come here. They also never once apologized or took responsibility for this situation after I didn't have a car for weeks and had to miss work. They actually told me "our men are not machines and mistakes like this happen". Well, I think a shop that does windshields should know how to seal one. Save your money and go anywhere else!
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June 2023 by HP
I called them to get an estimate on windshield replacement my audi. They said they will call back after finding out the cost from the dealership. Never called me back. I left voicemails, still no reply. They don’t even answer the phones anymore.
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June 2023 by Carrie Mcguire
Novus/ Speedy provided great service from start to finish. Miranda and Israeli was so helpful. Thank youService: Auto windshield replacement
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June 2023 by TJ Hall
Great fast repair, got in the same day I called & awesome customer service! THANK YOU Miranda and Alex!Service: Auto windshield repair
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May 2023 by Michael D
My mother recently had her car broken into and the window was shattered in the process. I called places near her to try and find the quickest and most affordable shop that could get it replaced. I live in a different state and am not familiar with shops in the area, but NOVUS gave a very reasonable quote and was able to get her an appointment quickly. Their customer service is unmatched, and their tech was very helpful. I made a mistake when conveying the specific type of window, but they were able to accommodate us and take care of it. I would highly recommend NOVUS to anyone looking for an honest glass shop.Service: Auto rear window replacement
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May 2023 by Garrick S
Quick and painless.I had the parts to replace a broken rear passenger window but was having difficulty getting a reasonable appointment from other places for installation. Was told by those places that I had to wait anywhere from 3-8 weeks. Called here and was able to come in the next day. Parts installed in about an hour and no problems.
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January 2023 by Christyn Pereira
They are the worst! They basically make you sign a paper stating “we break your windshield more and then you pay out of pocket because your insurance has a deductible” The dumbest people I’ve met that don’t know how to do their job that’s why the work doesn’t get done right. I highly do not recommend them unless you’re willing to waste your time.
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December 2022 by austin casey
The speed of inquiry response, scheduling, and the actual work done were all awesome. Great customer service from the woman at the front desk and they answered all my questions. Plus a significantly cheaper price than the competitors!Service: Auto windshield repair
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November 2022 by Erik Jacobs
After I got a rock chip that started to spread, NOVUS took care of it in 15 minutes for $100, and did a nice job. Happy customer.
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October 2022 by Darryl Corfman
Once again they fixed the dings on BOTH of our ice cream trucks. It takes experience to fix the flat glass windshields on these trucks. They are knowledgeable, friendly, helpful, and courteous. I’m so glad our insurance company rates them as a preferred provider because they are just that. Thanks again.Service: Auto windshield repair
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October 2022 by Steve C
They were fast, friendly, and the rock chip repair in my windshield was amazing... almost invisible.
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September 2022 by David Ritter
Rock chip repaired with no appointment. Every employee I dealt with was friendly and professional. The rock chip was fixed quickly and nearly perfectly.
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September 2022 by Андрей Вечер
Recently replaced my windshield here.I used to go to Glass Doctor in SeaTac, but they don't have any technician right now, and they said their technician now work at Novus. He did really good job last time so I decided to go there. BTW I got some quotes from other places like Safelite and some installers from Facebook and it was between 485 and 650$. Sales lady was really nice, quoted me at 360 and offered next day install, wow! I was 30 minutes late from appointment time (never do that) but they were fine with it and did really good job. Got all new seals and even rubber piece that goes between wipers and windshield, that I wanted to replace myself and it's about 180$ for my car. Yes they changed a quote to 374$, but it's still 100$ cheaper than others, and I'm not sure if others will perform just as good. There's a waiting area, too, I don't know what else to expect from a glass repair shop. Definitely will recommend to other's.
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August 2022 by STEELERS Nation
Great experience with my windshield repair. Will definitely be recommending this shop and coming back for future uses, best price around !