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February 2024 by Tim D.
Don is a con man. Don't go to this gym they charge you way to much. If you try to cancel he won't pick up or answer any emails until it's to late.
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October 2023 by Brianna L.
***UPDATE: He kicked me out and "cancelled my account" but refused to show me proof. He is STILL trying to charge my account but will not answer any phone calls or emails that I have sent to verify cancellation has taken place. I put a stop payment on my account and the attorney generals office is involved. Apparently he was arrested again so good luck getting ahold of him. DO NOT I repeat DO NOT give this man your bank info, card information or sign up. He also is not sending automated text messages to our phones from a subscription service without consent. It is illegal to receive SMS texts from a business unless the consumer has explicitly opted in themselves which leads me to believe that he is illegally signing patron up, and non patrons of his business and stealing their information to send harassment for money without our consent.***
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September 2023 by None Ya business
This place is small they charge way to much. You are stuck in a 1 year contract no matter what happens financially. They made the contract air tight. If I knew I couldn’t get out of the contract I wouldn’t sign up with this pushy guy. You’ll still get charge a small fee even if you freeze your account. Look at the other reviews before signing up I should of done that. This place will rob you. You’ll end up paying almost $200 the first month. Then on the second month they will charge you another small fee on top of the monthly bill. Don’t trust this place.
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August 2023 by Joseph Radmacher
DON'T SIGN UP. This is a scam. I signed up thinking I would be supporting a nice small business. I quickly find out the owner is a thug, many of the services they claim to have aren't there, and there's no one to talk to about a refund. So I keep calling to try and get someone on the phone (The Owner) and out of 10 calls during business hours I only get ahold of him 3 times. You WILL NOT GET A REFUND WITHIN 3 DAYS. You will never get ahold of this guy in time. Lastly don't listen to the other reviews, a lot of them are fake. he pays people to write good reviews.
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August 2023 by Candy Garris
This Gym is amazing , Amazing facility with top-of-the-line equipment, great environment super clean and comfortable gym for everyone from beginners like me to professional athletes to train at. Don the owner is an incredible person who takes time to understand you and will help you reach your target goal.
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August 2023 by Jay B
First of all, there are NO personal trainers or group classes here as it says in many descriptions and advertisements. Even though I worked out here for years I only saw 2 trainers and they never stayed more than a few weeks. The last one was there over 5 years ago. There were briefly group classes more than 5 years ago. Also there is no zumba, pilates, yoga, kickboxing, or crossfit as is advertised in services. Never saw any of it and I was there for years. The dishonesty here is typical and it doesn't get better.Don Smolich, and his recent criminal activities have already been posted on here. Yelp has a post so you can check it so i won't repost it. They include domestic violence. He has also had recent DUI's and can't get a handle on his substance abuse issues. This affects the gym since the police come looking for him.People have said in their reviews they love that the gym is always locked. It is locked because you need a key card to get in. There are no staff to let you in. If you have a billing problem or you lose your key card you are screwed. No, your friend cannot let you in or they will be fined and yelled at when the owner finds out. The place used to be staffed from 5AM to 8PM to deal with membership issues but that hasn't been the case in years. Nobody has been at the front desk at all in 14 months. It amazes me how irresponsible the owner is and cannot stay on top of maintenance or basic member issues but is all over members letting other members in they know for good reasons. You will not be able to use the gym for at least days if you have an entry issue or even weeks if the owner is in jail. He is in jail a lotSearch for Don Smolich and you will find the Better Business Bureau dropped him and 25 years ago the state came after him for ripping off customers and it has continued. He never learns. Also there are verifiable links and case numbers in the Yelp review to validate claims about his criminal history or just do a background check on Don Smolich.Also don't believe all the 5 star reviews popping up about what a friendly positive guy Don is. Look around on the internet and you will find a thug trying to white wash himself with fake reviews on here.The place does feel dangerous and the only reason he has any customers is a few other major gyms in the area closed down from the pandemic. I regret helping to keep this place afloat.Everybody was hoping he'd get serious prison time and have to sell the equipment and someone else would take over. That didn't happen and I cannot continue to enable this loser. By the way he doesn't own the building. He went bankrupt at one point and sold the building to pay his debts. He rents it back and is seriously behind. The other relief of leaving is not fearing the place could close down at anytime due to financial problems. Very unstable place.
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August 2023 by Nicholas Jorge
I really like this gym. Extraordinarily clean and door is kept locked so that transients can’t gain access. Great machines kept clean and in working condition, plus good freeweight area. Highly recommend.
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July 2023 by Alicia Davis
ProFitness is a hidden gem! Very clean, well maintained and I never have to wait for machines.The owner is amazing and sets a comfortable and friendly environment. So glad I chose the to sign up here instead of some other gym.
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July 2023 by Alexander Augustyn
I enjoyed talking to the owner who is committed to his industry and has a great passion to make people healthy. If I ever located closer to Burien I will be sure to find myself at ProFitness Burien. Thank you Don for the tips towards mind and body balance as it was very motivational!
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July 2023 by Jessica
This place has become a problem over the last few years. It was great when the owners daughter Nicole worked here. Unfortunately due to domestic violence and the owners substance abuse issues the family no longer helps out. There is a good description in a review on Yelp so I won't get into it. I have seen police activity involving the owner and it has gone beyond annoying harassment to dangerous. I'm not comfortable after dark or when certain people are here. I'm looking for a new gym.Also the people that say how small the gym is and you don't have to wait are right. The place isn't crowded for good reasons. Nobody wants a membership there after they meet the creepy owner or they cancel their membership after being duped. If the place was so great it would be crowded and you'd have to wait on equipment. The place is small to begin with.You can cancel your membership but the club's third party financial contractor, ABC Financial, will keep charging your bank. When you get your bank to stop paying then ABC will threaten you with collections. You practically need a lawyer to leave.The occasional 5* reviews talking about how great Don the owner is are written by Don. Nobody likes Don but he is in love with himself.One other thing, the people who talk about the kids play room being a benefit are full of it. The play room is locked. Nobody has worked at the front desk in over a year and the owner is never there so nobody unlocks it. Kids sit on the couch by the front desk while their parents work out.Over the years there have been many people working at the front desk. They usually only stay a few weeks and leave after harassment. One girl said he wasn't even paying minimum wage. Shocking since they'd give tours and sell memberships and at most gyms would get a commission. If you're not young, female and cute don't apply. Don once told me nobody wants to look at older ugly people at the front desk. Again, the last employee working at the front desk left over a year ago. Probably because he constantly humiliated and abused her even in public.When Don replies to reviews saying the customer service team will address the issue remember there is no team only Don. He will apologize for a staff member. There is only Don, and he is the staff member in the complaint. This is very disingenuous and he is usually not at the gym but off abusing substances or engaging in domestic violence.
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July 2023 by Tereza Zarate
currently sent a review to the BBB the contract should be void because he is trying to charge an amount in sales tax that is illegal. saying I cant cancel but the contract isnt correct and when I told him he needed to take my account info off and that there was no authorization for that he went and hung up on me. not including that it is a hazard not to be able to provide water for your members to drink especially if they are training!. Do not get a membership here!!!!
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June 2023 by shondra ray
I really like this gym. It has more machines and weights than the other local gyms. I love that it's open 24/7 and has a playroom that my son can play in while I workout. The friendly owner Don, keeps the gym super clean and is very knowledgeable. This gym has a family atmosphere and is a great place to get fit!
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June 2023 by Brianna Lakin
I’ve been coming to this gym for atleast 8 years and it is my home away from home. Everyone is very friendly and never judge mental. I love that the doors are kept locked and Suzanne keeps this place spotless. I can always count on getting a good workout in. The owner Don has been in more lately and does a great job up keeping the positive culture of this gym.
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June 2023 by Kyle C.
My wife have been going here for over a year and we love it. It's a welcoming, ego-free environment with impeccably maintained equipment. The owner, Don, also goes to great lengths to get to know his members promote a positive space. It's everything we want in a gym and there is no where else we would rather go.
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April 2023 by Raul Gonzalez
I really tried not to do thisThe coments about canceling being a nightmare are realI tried canceling for months and they were impossible to reachMy only option was calling my bank and put a restriction on their monthly chargeI explained my situation to my bank and they put a restriction for the monthly amount they charged meI thought I finally had stopped it but next month i got charged about $20 over the regular monthly amountI was so angry so I called my bank again and put a restriction for ANY AMOUNT!!They finally did put a restriction for ANY AMOUNT on pro fitness.Again I thought it was over but i just got a letter from their Lawyer charging for the amount I supposedly owe and threatening to send me to the colection agency.I just can not believe how that is even allowed.Hopefully at least i can save someone from going through this.By the way my contract had been expired for a long time
