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February 2024 by Charles Dillard
Eric is always kind and understanding and I enjoy having worked with him for over a year and a half
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January 2024 by king 王杰
Price didn't match as listed. Paid double the amount on scheduled days. After being ignored for over a month
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January 2024 by David Levy
Eric is a great manager. He provides really incredible customer service. We appreciate him and his staff
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December 2023 by Shorty Boss
Told me they would mail me my receipt on Monday,never received it.My mother has been paying for a broke table for 6 months or more table chairs broke.Their response it not in stock.But RAC still taking monthly payments out her bank account.She is paying for something she can't really use.And they still charging her She referred me to RAC burien location.Mad
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October 2023 by Marcel Goodlow
Charged me 5$ for a program I never signed up for. Now there is some fraudulent late payment on my account. The 1 and only time I used this service I needed a bed and had to wait 6 weeks to get it. I was going to give this company another shot but not any more!
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October 2023 by Tommy Tran
Very friendly…umm it was actually a pretty quick experience which I appreciate very much. Straight forward and right to it. They had my application pulled up before I even discovered the store .
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July 2023 by Kimberly B.
I can't begin to write about my appreciation of this store locations staff- from day one I've been treated with excellent customer service from the previous store manager, delivery staff and they even assisted me in special order of a sofa- Life circumstances occurred and the new manager went way out of his way to assist me above and beyond and offered a supportive solution- that I didn't even ask for!!!! Thank you Eric and Kati - if I could give you and your staff , 10 stars -I would.
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July 2023 by Kathy Chilcote
Eric was very knowledgeable and informative stellar customer service.
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July 2023 by Tom Townsend
We ordered a recliner for my wife to use while recovering from hip replacement. Finally got around to doing the online order the night before her surgery. Didn't have much hope we'd have it by the time she got home. Called the office the next day, Eric picked up in 2 rings "My delivery guy isn't working today but I'll figure out how to get it to you" It was in our home 4 hours later.
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May 2023 by Teresa Logan
Delivery date was today from 3-6pm. I took time off work & have been waiting patiently during this time at home near my phone. It is now 6:02pm 5/2.I have yet to hear anything about my delivery status. So far not happy.
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April 2023 by K LW
Katie was fantastic. So communicative, easy to work with and customer driven. Her recommendations and assistance was appreciated more then i can say. We will for sure go to the burien store because of katie for all future business
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March 2023 by Emily Meegan
The manager Katie was great and helped me work around a couple issues easily and the staff was also very helpful and friendly
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February 2023 by Anthony Roberts
Staff was very helpful and helpful in getting my wife a tablet
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January 2023 by Anthony N
Really helpful employees, very fast work and good customer service. If you don’t have good credit they are helpful with getting the things you need but your not able to afford in full, definitely check it out not very bad prices neither compared to other similar places like aarons. approved ??
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November 2022 by Kailey Green
Previously rent a center had friendly and not overbearing associates and overall I had a good experience- headed in for round two here shortly!