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September 2023 by Noah Karasuda-Downing
I have been using their carwash for many years with no problems, up until it damaged my car back in October 2022, Please for your sake and the sake of your car do NOT use their carwash. The people that run this gas station and car wash do not care about safety, the environment, or the quality of the wash. The owners that operate it only care about the quickest, easiest, and cheapest way to “resolve” maintenance issues, also they shy way from doing any routine maintenance or any real inspection. The people that run it have no idea what they are doing and that run it have no idea what they are doing and are hardly qualified to be running a Burger King. I have called them out many times and showed them several maintenance and safety issues with the wash and they completely dismissed me and obviously didn’t care one bit. Plus I really don’t agree with their standards and I made them very aware of this so they didn't like me for it. So that does kinda negatively impact my view on the place. But besides that it's not safe I could go on for days about all the neglected issues that are not resolved due to incompetence and laziness.
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April 2023 by Harman S.
New owners are great. They have very good customer service, good price and a nice location that's convenient.
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March 2023 by Krizia Torres
The lady that works here has no communication skills whatsoever. Disrespectful manner in the way she communicates with the customers about the instructions surrounding the gas station. Proceeded to make a scene inside and outside of the store regarding the way the car was parked. Everybody outside was really careful, and decided to not provide service until the car was moved in a very rude attitude and manner. We had to go. Never coming back again to purchase anything inside.
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October 2022 by Neil's Elevators, Car Washes, Minecraft, and More!
The Ryko Voyager car wash was absolutely horrible! It not only damaged my friend's car but decided to malfunction! Please call a Ryko guy to get this machine fixed ASAP.
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August 2022 by Kimberly Newlin-Sandgren
I am not 100% sure but I believe the younger gal running the register was smoking clear before her shift. And hitting on patrons while assisting another customer is just tacky, find a date after your shift is off. Other then that the burnette gal was a total sweetheart and provided the best assistance I've had in a long time.
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May 2022 by Andrew WhiteFloyd
Lizzie was too busy voicing her opinion about me pulling my mask down to pay attention she was doing and forgot to activate my pump because she continued the conversation with a gentleman inside wearing a camo jacket who seemed to be to he owner. I informed her that soon we will no longer need mask and she informed me that this is a privately owned business and that they will continue to and reinforce the mask policy. Once again Lizzie . This cause confusion for the next patron as well .Don't eat the end cap candy the Hershey chocolate is stale. It's okay companies are tightening up on who they want to carry their brand I'm sure this location won't exist soon.
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March 2022 by Andrew WF (BMSC)
Lizzie was too busy voicing her opinion about me pulling my mask down to pay attention she was doing and forgot to activate my pump because she continued the conversation with a gentleman inside wearing a camo jacket who seemed to be to he owner. I informed her that soon we will no longer need mask and she informed me that this is a privately owned business and that they will continue to and reinforce the mask policy. Once again Lizzie . This cause confusion for the next patron as well .Don't eat the end cap candy the Hershey chocolate is stale. It's okay companies are tightening up on who they want to carry their brand I'm sure this location won't exist soon.
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November 2020 by Dennis F
Didn't go in, but pumps are ok.
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July 2020 by Larry Richardson
Put his hands all over my beers No maskDisgusting and very ignorant Lost my business because of stupid
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November 2019 by Bella Official
Shell in Burien is Awesome #love
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July 2019 by Anna H.
I said pretty much the same thing six months ago and I am verifying it again today on June 2nd 2019. Yesterday I drove by this Shell station and they want $2.74 a gallon. If you go just a few blocks further north on 1st Avenue, less than a mile, it's $3.48 a gallon at the Normandy Park Shell station Please people, save yourself some money and don't give this selfish person your business.
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May 2019 by Jaimee L.
The gas pump overflowed and the cashier said he's just a cashier. After significant pushing he called someone and an older gentlemen came out of the back office. He said they fail sometimes and it's my fault for not shutting it off. Sooo I'd say customer service gets a zero and the final resolution was, "If I give you the $10 bucks will that make you happy?" That being in response to the 2 gallons that poured all over my car. Cheers to doing what you absolutely have to and nothing more.
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March 2019 by bigburger boi2005
OMG THIS IS ULTRA RARE late 70s late 80s ryko voyager What you have is a super rare machine that is not made anymore and the filament really cleans the car well without scratching the paint on a car. If you see this plz DONT replace this gorgeous gem 👌
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November 2018 by Dan Deacy
I came in a week ago and purchased a full tank of gas a carton of cigarettes and a thought it was a Kahuna but I end up getting the basic the machine washers for a total of 30 seconds but no rinse and no drying I couldn't even tell if that was soap it look just like waterI basic car wash that is an overstatement.
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October 2018 by Yasir A
Dont buy the $4 car wash. I've never had a car wash that doesnt dry your car. No soap just water, it took what felt like a minute. They got me. Not satisfied, I've been bamboozled. $4 is the cheapest car wash I've encountered in Seattle so it's a pretty attractive price only until you realize the Wash Only sign literally means WASH ONLY. Other than that the place was cool. Good service. Nice people from that short transaction. Ofcourse I went back in to ask about the car wash not drying my car and the lady chuckled and informed it was wash only as stated. I could tell she's received this reaction before. I personally don't think that's good business. I'm not upset about the price I would have paid more but unless I'm mistaken drive thru car washes dry your car as part of the wash, am I wrong to assume this. I guess we'll never find out. Its unfortunate but if the owner is reading this please at least update the sign to No Drying Included so customers dont waist their time or feel like they've been mislead as I most certainly felt. When the water drys on a wet car your back to square one. Thank you for your service.
