Trailer Hitches at U-Haul leads the industry in professional installation and high-quality towing equipment. Staff provide incredible service, going above and beyond. One technician personally drove to another store to get the right hitch kit for a challenging install. The team works efficiently to ensure customers are taken care of, with service described as highly recommendable. They are noted as some of the nicest, coolest customer service installation techs, offering service not seen in years.
Jerome was probably one of the nicest, coolest customer service installation techs I have ever met, I have not seen customer service like that in years.
February 2024
The store manager, Seth, went above and beyond to work with me to get the hitch parts and get it installed. The mechanic, Carlos, got the hitch installed efficiently, even with a challenging install procedure.
