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January 2024 by Muhammad Farid
Maria has such great customer service and thank you for your great service here.
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December 2023 by Ryker Roberts
Very friendly and helpful staff! I drop off lots of packages a week and they have never been delayed. Thank you all! (Many of these bad reviews are just blaming the nice folks here for things totally out of their control.)
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September 2023 by Holly Ann Walker
Not sure what happened when these other reviewers came by, but we’ve had great experiences recently at this location. Khanh is always the one behind the counter and she is incredibly friendly, helpful and quick! It’s really convenient to our house and they always have the box sizes we need for various shipping needs.
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August 2023 by Madison Colley
Nicest workers I have ever experienced at a USPS!!
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July 2023 by Lucius Castillo
Place is great I've nothing but pleasurable times here. Micheal is cool and loves classic rock and Kahn is efficient and to the point. I've met another lady there recently I didn't get her name but I want to reinforce that there are really good people working here and care.
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May 2023 by Katie Sones
I don’t care that this is public and I HOPE our mail man sees this. He has broken and bent many of our items because he has no regard for peoples things. He came up to our porch and dropped something that was CLEARLY labeled as fragile and then dropped a box of books on top of it. Today he shoved an oversized package into our mailbox leaving it halfway in and the mailbox open. He bent a sign I bought that was expensive to the point of no unbending it. I hope whoever is delivering to the Normandy park/Burien address is fired. He obviously has no respect for people’s mail.
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April 2023 by paperclip
I had a package stolen from the mailbox at my apartment which they left completely unlocked. They left an entire mail cabinet unlocked, so mail for several tenants was accessible for others to take. There was no action on their part to resolve this situation, or reimburse me for my stolen package, despite having video and photo proof of this issue. They tried to tell me the box must have been pried open, which it was not. The lock had clearly been left unlocked. Very disappointed with the action.
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February 2023 by Marc Dones
Michael, the guy behind the counter is extraordinarily slow, rude, and dim. Pretty much par for the course when it comes to USPS
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December 2022 by Jocelyn Hernandez
Spoke to a male representative today over the phone. He didn't even let me finish speaking about what my issue was before he interrupted, also I couldn't understand them so I let them know and then they began to yell at me... They were shouting at me so I told them that was not okay and they still kept yelling at me. I cried.
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December 2022 by Rod Patton
Impossibly lazy, impossibly rude, impossibly apathetic, impossibly inept. Like most post offices, this one absolutely terrible and the employees would get fired from any profession that wasn’t a government ran jobs program.
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December 2022 by Deborah Childs
Kenneth went above and beyond this morning to help me with getting packages delivered as our mailbox along with our neighbors was hit by a vehicle earlier this week in the snow.He truly is a kind person and I’m so thankful for his help!
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November 2022 by L J.
Another package has been sent back!!! I used the kiosk and followed all the rules and they sent it back stating I owe more money for postage. What a joke!!! If I could not use USPS I would.
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October 2022 by Albert Skoczylas
My local post office shouldn't be 25 miles away. I'm in Kirkland and there's a USPS office within a couple miles. I checked the redelivery option when i missed the signature opportunity. Of course this wasn't a real option as the package was already sent way down to burien. Poor logistics.
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September 2022 by Jean Thurber
Addresses are your business!! Read them carefully!! My mail gets delivered to the block behind me, or a house down the street. Mail belonging to others gets delivered to me. Items delivered incorrectly are prescriptions, college diplomas, clothing ordered online. The error is with the USPS, not the sender!
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September 2022 by Janet Govea
Honestly this one is way better than the one in Riverton (Tukwila). Good customer service and will help out when they can. Lines move slowly but fast see than tukwila.
