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January 2024 by Ephrem Zeleke
Very slow ATM machine, very dangerous to make a cash deposit at night, because of the ATM machine:(
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January 2024 by Meshach K.
This is the poorest excuse for customer service ever!!! Too lazy to count coins with the dumbass excuse that unrolled coins aren't accepted. Quamari has a problem counting coins that aren't rolled, even though there weren't enough to fill a roll.
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November 2023 by Tucker Moran
Their parking lot is available after hours for parking, I tried to pay for parking but they don’t accept payment after 6, and they still gave me a ticket event after disputing it.
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October 2023 by Reverend Christian Tourettes b'Staard III PhD
Gone are the days of cash deposits.Stern are the policies that are not laws.We should have banks made from better stuff.Wells Fargo is, "Panda Poop."Smaller banks that have not yet over-extended themselves in questionable overseas investments prefered.Of course Wells Fargo will want free consultation from customers to correct any corporate short-comings; it is the way of things for the cashed-up.
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July 2023 by Wayne Kamiya
I was in a terrible bind and needed a large wire transfer to be done first thing in the morning. Fatemeh assisted me and couldn’t have been nicer, efficient, and professional! She set up the wire quickly and her warm personality put me at ease and made the whole experience a breeze. I was out the door in 30 minutes and the wire was sent and received within 2 hours. I am so grateful for her outstanding service and I have to say it was the best banking experience I’ve had…ever!
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February 2023 by Abdul A
This branch of wellsfargo has bad customer service. You're not welcomed or asked what you need help for the day .
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February 2023 by Florencio Aguirre
Good customer service, ( not like calling the main number..) helpful and no line....
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November 2022 by kavoos mansourzadeh
Wells Fargo,is really looking after you.Geat customers services,and very polite and cooperative.
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August 2022 by Luca Changretta
Very slow at the windows, just one cashier out of 7 window. That’s un acceptable , it should be fixed immediately.
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March 2022 by Marisa Kessler
Worse bank ever hands down, always out side super dirty.. lots of people works there but just one teller for over 15 costumers waiting to get help..
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December 2021 by Renee Bradley
Thank you Wells Fargo for having us endorse our check, then telling us you wont cash it because of a policy change, that no one at the branch knows about but the branch manager. Now im stuck with a paycheck I cant cash because you had us endorse it then told us no. Thank you so much for your outstanding, professional and super helpful customer service. Getting screwed by you guys was absolutely the the highlight of my 25 walk in the rain to your bank. ?
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December 2021 by A. LaFay Williams
I don’t know where being to write this review. As a faithful banking customer of Wells Fargo for years now I have to say I AM DONE ENOUGH IS ENOUGH OF THIS FOOLERY THAT THIS COMPANY HAS CAUSED ME. First of all, I’m writing this review on this particular branch because for the last 4 days now going all around back and forth department to department transfer after transfer because this branch place a hold on my check after cashing it to deposit into my account and it’s still on hold and the check has cleared the other financial institution days ago. This branch is the worst before all the issues started I was in line for 45 minutes and then get to the teller and he’s new and he didn’t understand what he was doing and after standing there for another 15 minutes he then decide to ring a bell to get another tell to come help.I AM CLOSING THIS ACCOUNT I HAVE TRIED AND TRIED TO STICK OUT WITH THIS BANK BUT I CAN’T DO IT ANY LONGER. IF YOU FO NOT RELEASE MY FUNDS TO ME AND CLOSE THIS ACCOUNT I WILL LAWYER UP AND SUE WELLS FARGO ALONG WITH EVERYONE ELSE THAT HAS FILED A LAWSUIT AGAINST.I HAVE BEEN TREATED SO UNFAIRLY BY WELLS FARGO AND IM HERE TO TELL ALL THAT I CAN ABOUT THE ENTIRE SITUATION THAT HAPPENED THIS WEEK.THIS IS HOW YOU TREAT YOU CUSTOMERS THAT HAVE ACCOUNTS WITH YOU FOR MANY YEARS.PLEASE BEWARE!!!!
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March 2021 by Arash Sarraf
Went there today to speak to someone about a personal loan and the gentleman explains I need to make an appointment first. Next available appointment is in 6 days!! Are you guys serious?? That's pretty ridiculous you are asking/expecting that from customers. I will be taking my business somewhere else. Thanks
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February 2021 by Dd Syer
Avoid Branch Manager for All Legal Doc Needs(It's not Wells Fargo as a whole, it's this branch)The current Burien Branch Manager/Service Managers are young, were never licensed bankers, and clearly do not have a grasp on matters which require legal documentation (i.e. Medallion Stamps, Birth Cert. POA, etc.)This lack of knowledge is due to the company's training design. Having worked in banking myself for 22 years, I'll admit it is not uncommon that a branch manager has no actual banker experience. These instances usually occur when a successful teller or service manager is fast-tracked promoted to management and given branch manager specific training.The unfortunate byproduct of this is that a new manager will skip the detailed training involved with the Series 7 and 63, a training given to Licensed Bankers. Additional banker training that provides assistance when interpreting Legal Documentation is left lacking for fast-tracked management.On two separate situations, the Burien Wells Fargo Branch Manager was presented legal documentation similar to the examples above. Each time there was a hesitation and nervousness to her responses. She would dance around the subject and try to provide her own interpretation of what that branch was willing to do. This would go on until ultimately a Licensed Banker was tracked down. It both instances, the Licensed Banker completed the task without issue. This is of great concern, as the Branch Manager had used her own "logic" to try and dismiss the docs, stating the Wells Fargo needed this-or that additional documentation, or flat out made up a reason why it could not be resolved.**The licensed bankers, when they became available, said otherwise.**In summary, a better client-manager experience could have been achieved if she simply stated, "I'm sorry, I don't know how myself, let me see when one of our Lic. Bankers are available." Instead of being honest, the manager invented her own "reasoning" and re-interpreted Wells Fargo policy simply to safe-face.
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June 2020 by Fernando Medina
I'd like to start with saying that i love Banking with Wells Fargo and have been a member since 2004.I Waited outside this branch location for 50min until i was seen and it's ok because of Covid-19, The problem was that for the first time in so many years i wasn't able to cash my check because the Manager at the time Guadalupe Palacios didn't authorize the cashier to do so, Her excuse was that i've never cashed a check for that amount before and that all she could do was deposit it, Now that is a big lie I have cashed checks with Wells for more than double that amount and I also have more than enough in my account to cover the check if there was a problem with it, I cashed my last check at the same location the previous month with no issues what so ever and it was a different manager at the time that authorized the transaction My check was no different in amount that time either so Guadalupe Palacios can't use that as an excuse either. I do believe that this particular manager could use some more training because she can cause Wells Fargo to loose customers.Hint for Guadalupe Palacios: Next time take a little time to check your members history with Wells before telling them that you can't cash their check and Never lie to customers face about not cashing that amount before, That shows no integrity in Management and it makes no sense because I obviously know My own account and have never had an issue before Cashing my checks for much larger amounts.