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February 2024 by J St. Ill
An item I was carrying slipped out of my hand and broke. They berated me. After I apologized and cleaned up my mess, they then charged me for the broken item. I left empty handed, $5 poorer, and unwilling to ever set foot in another 7-11, ever.It was worth the $5 to discover the reality of this company.Thanks for the boilerplate response. No, I don't think I care to respond to your survey and the fact that this is your standard response just reinforces my point. I'd go less stars if I could.
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February 2024 by Breanna Zamora
There is NO public restrooms for customers. It is NOT posted out front anywhere, I checked before going in, after making my purchases, I asked to use the restroom and was denied. I mentioned they should at Least post it visibly out front, so patrons who need to use the restroom can read the sign before wasting their money at this establishment. The owner was quite rude about it, though I was extremely polite. Just an FYI for anyone who stops here to use the restrooms, there are none that they will let even paying customers use!!!
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October 2023 by Pockikat
These people are RUDE as hell! Dropped a slurpee lid and the dude yelled at me. I offered to pay for it but he refused to let me just yelled at me tf??? Crackheads running this damn place
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September 2023 by Meriah Degraff
On August 8th 2023I stopped inn at this 7-Eleven with my emotional support animal and the worker watch me walk in with my service animal and waited until I got to the slurpee machine to let me know that my dog wasn't allowed in the store with me. Then the worker chose to argue with me on the laws of having an emotional support animal. So because of that workers actions I will no longer give Burlington 7-Eleven my business. But luckily I don't live very far from a 7-Eleven and they don't question me about my emotional support animal
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September 2023 by floyd dalton
My morning stop on the way to work. Always greeted with a smile and a morning friend at 415 a.m. You won't find beautiful souls like this gentleman every day.
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August 2023 by AJ
I was in so much pain with a stomach ache (i suffer from migraines for the past 15 years, this was just bad, and needed to use a rest room). I told them I'd buy something if i could use the rest room, but the person said there wasn't and made a gross expression. Whoever that was, I want to say a lot of negative things towards you but wont. I know you have a rest room. Absolute j***
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July 2023 by Devin
Unfortunately the staff working here are extremely rude. Almost seems like they’re intentionally giving bad service :(
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July 2023 by Corey Alumbaugh
The people who run this place do not understand how 711s deals work and will not honor them. I attempted to buy a beverage and they refused to sell it to me without paying for the "cup price" of 1.50, ON TOP of a refill price of 1.30. Any other gas station or beverage sales in general: the initial price comes with a fill of your beverage. Refills are considered 2nd cups. This was not the case with the cashier I had. There are many other options on the same road. Avoid this place at all cost
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May 2023 by Howard Bunney
Guy charged me for there drink even tho it was just water coming out and I threw away the cup
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May 2023 by Caleb Cain
Got a lot of stuff but most of the staff are rude
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January 2023 by Nathan R
The old Indian lady who works here was screaming and swearing at an old couple as I was waiting in line. It took so long that I just left and went to the other store across the street. If you scream and swear and treat customers that way you should not work in customer service. I will be contacting corperate
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December 2022 by Kristine Smith
This is a very fast and friendly store. The people are great and the prices are fair. I have enjoyed going here and when I walk in they know me. That's awesome!!
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October 2022 by Daisy Marie
I came in for a couple slices of pizza they had one slice of pizza left that looked very old and gross I asked if they had another pizza or if another one was cooking they made another pizza they gave me one old slice and then a new slice and I kindly asked if I could have two of the new slices and they said no and then they started yelling at me and gave me my money back I just don’t understand why it was such a big deal for me to get two new slices of the pizza that they just cooked instead of the old slicer had probably been sitting there all day it looked very gross and very old very rude owners I was being nothing but pleasant don’t understand why they had to be so rude if I could give this zero stars I would and I will never be coming back here again.
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September 2022 by Kate McKinney
One of the best family run 7-11’s I’ve ever been to. The staff is kind, considerate and friendly. I won’t go to any others in my area.
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August 2022 by Donald Voges
Was attempting to get drink out of fountain machine and it was having problems.It kept running out of flavor and changing to water only.I was yelled at for pouring it out and pointing out why by demonstration of paticicular flavor.They checked said it was OK and tried agian and had some problem.The older man treated me like I did not know how machine worked.I eventually just bought a bottle of same stuff and left.