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March 2024 by Misti C.
we purchased a beautiful sofa, chair, and ottoman less than 5 years ago. it seemed comfortable, and we were giving Ashley one more chance after the last sofa we bought ( not well made , wore out quickly). It is sagging, the cushions are completely broke down( after 1 yr of normal use) we have had to put the pillows it came with under the cushions to avoid sitting on the frames. This is a sofa in our family room that gets normal use, and both pieces are now garbage. I do not recommend any sofas/living room chairs/ottomans from this company ever! We live in the PNW and they're almost the only game in town. There are other stores that are selling stuff like this, but Ashley had financing , so that's who we went with. It's unfortunate because we really loved these pieces.
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February 2024 by Benjamin Samora
Called and placed order over the phone and my order was taken, I paid for it and it is on its wayEasy as pie
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February 2024 by Ryan Burke
We had a fantastic experience here. Our sales advisor Aurelie greeted us and helped walk us through different couch options. She at no point was pushy or aggressive in her sales. She gave us genuine help, answered all of our questions, and gave us space when we needed. She helped us select a great couch that works with our needs (small space, cats), and was just such a pleasure to work with. We ended up spending about 3K total and I had zero reservations. Can't wait to go back and buy our new bed there .I work in sales and I know good service and we were blown away here. Aurelie made the whole process of spending 3 grand on a couch an absolute JOY.
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February 2024 by Kathryn Carr
Our first time shopping at Ashley, and how lucky we were to have Selena as our salesperson! Polite and knowledgeable, Selena answered all of our questions and helped with measurements and layouts to make sure our new sectional would work for our room. We never felt pressured, and really appreciated her patience and thoroughness with all the details. Thank you Selena.
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February 2024 by Christie Kelly
Easy no pressure sale! Salesman Wes was wonderful!
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February 2024 by William Niemann
Helpful, expedient, great floor layout
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February 2024 by Donna Lobozar
Aurelie has been wonderful to deal with for the 2nd time and will be 3 times when she finds our patio furniture!
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February 2024 by Marilyn Akin
Our experience at Ashley furniture was very good! Salesman Justun Weeck was very informative, helpful and knowledgeable! Thank you!
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February 2024 by Melissa Ferguson
Friendly staff and great options
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February 2024 by DannyMartin56
Excellent service from Auralie.
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January 2024 by Charlene M.
We purchased a rug to be made from their list. We waited one month as we hadn't heard anything from them. We were told that the day after we ordered it, it was discontinued. No one bothered to call us. We were told they would refund our money. Well, it's been 2 weeks, and there's been no refund as of yet. I do not recommend Ashley furniture.
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January 2024 by Steve G
Dustun helped us select a suite of furniture for placement in an Assisted Living suite and we needed it fairly quickly. He was patient and provided several options for the furniture we were looking for. We really appreciated his support and guidance!
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January 2024 by ariel jardine
Very efficient very professional very easy to work with!
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January 2024 by Tom Dalton
Aurelie was a great salesperson and tentative to our needs. Ask for her.
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January 2024 by sydney peterson
The whole process was easy and quick. They had the perfect couch we were looking for and it was on sale!!!!! We have used Ashley's in the past so that was our first and last stop!