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March 2024 by Wendy Robinson
As a whole, I’ve now been to 4 Banfield and they have all been different but really great with our dogs and cat.
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March 2024 by Katherine Braidic
Easy to get into. Great customer service.
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October 2023 by Thell Bidet
The staff is incredible. My older dog has trauma and is very afraid of strangers. Banfield staff has been more than accommodating to us by having us in the room with our pup during exams. I'll stand over my pup and hug him while the nurse gives him treats so the doctor can do their work. I am so grateful to have such a compassionate team providing my best friend with the support he needs. Both of my older dogs are on the special care plan, and it has saved us thousands of dollars. If you are looking for a new vet, please visit them. Attached below is a pic of my handsome boy at his last visit. He needed to be sedated for his x-ray, and the doctor let me sit in an exam room with him while he slowly passed out. He is anxious, and having me there to comfort him made both of us more comfortable. Thank you, Banfield!
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October 2023 by Brenda McDonough
My son took his dog for his shots and I was impressed with the vet and the people who cared for his pet.The store was bigger than some of the Petco's that I have been in and clean.
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October 2023 by Karen Angvik
Just needed an update for my pets special food...quick fix. Adoption event was also a win win...
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September 2023 by Karin Silvernale
Burlington Petsmart Banfield office. Office staff is lovely and the vets are knowable. However, they do love to admonish you. First thing out of their mouth is "your pet is overweight". Yes I get that and if they took the time to look at his records they would see that every time I bring Charlie in he's lost more weight. Never once have they said " Your dog is overweight but we see that he's lost weight since the last time he was here, good job". Nope they feel the need to admonish and make me feel bad. The dog is 13 years old, He was my mother's dog and I took over his care when she passed away. He was 36 lbs when I first took him in and he's 25 lbs now. He's been losing weight steadily. he now has a waist and hip bones. Never once have they said anything positive always negative. Not sure what they want from me.
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September 2023 by Nancy Lauten
Not professional. Did none of what I wanted or needed and gave me cat meds that I have No Way of being able to administer on my own. Waste of time and Money.
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August 2023 by Kendle Smithee
My boyfriend and I lost our dog. We had to cancel his plan and the staff was so insensitive and rude the entire time. We tried to move our other dog to another vet due to this behavior and they deleted all of her documents. They were so good up until this point so it made us both very sad to be treated this way after our dog died.
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June 2023 by spencer friend
Great vets, friendly staff. Affordable plans to help you keep your furry family healthy.
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April 2023 by Dianne Ilott
The staff were so friendly and helpful.I feel confident that my pets will be in goods hands here. They were great with my squirrelly orange cat, we will be making this our permanent family vet.
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April 2023 by Lorna Farrell
I take my puppy here, I highly recommend it. They even have an APP to help you keep track of records and set up recommended appointments. They also take in walkins.
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March 2023 by Emily Culver
We take our 6 animals to this Banfield and the staff has always been kind and the care has always taken care of our pets' issues. The wellness plans are a great way to make sure all our pets are getting regular checkups and the meds they need with reminders from the vet.
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March 2023 by Juliene Wall
Every vet and nurse that my dogs have seen at the Burlington Banfield hospital have been fantastic. They have never pushed for unnecessary treatment just to get more money and they truly care for the animals that come in. We have been going to this location for many years and have never had an issue. When our dog had reached his end of days a few years ago, they were unendingly kind and supportive throughout the entire process.
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March 2023 by Hope Alexis
Don’t take your animals here. You will likely have to make repeated appointments just to find the same thing out. The quality that I’ve received as time has gone by had become worst. Staff are wonderful but I feel the people at the front are more informed than the doctors.
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March 2023 by Candice Eyre
They got me in quickly. The doctor was very thorough and explained everything. Everyone was nice.
