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November 2023 by Jordan Carr
Jason and Steph are a class act. Exceptional buying experience!! This is by far the nicest used inventory you will come by. Don’t waste your time at those big dealerships that want to sell you on everything under the sun just to sell you a car. These guys have my business for good! Thanks Jason and Steph!
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October 2023 by Aryan Chaudry
Amazing dealer, saw a BMW online and texted Luis asking if he can keep updating me on the vehicle as it would be an hour drive for my to get there, very friendly and great response time. When we got there to check out the vehicle, everything was amazing and smooth, no one pushed you to buy anything and they never tried to upsell anything, the overall building was very clean and the hospitality they offered was amazing. Paperwork was pretty smooth, they were also very patient on receiving the information from my bank, as it took a few days, they were very patient but now everything worked out and it’s all good. Overall 10/10, very amazing dealership. Will definitely check here for a next vehicle purchase?
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October 2023 by Bill Thoreson
Great experience! Swung by last week to take a closer look at a truck I had seen posted on-line. I was pleasantly surprised that this was NOT the typical greasy car lot. I was there to look at a 2022 truck with low miles, priced competitively with others I had seen. The lot was very clean, and seem to have only high quality vehicles. Jason answered all my questions, we went for a test drive. NO B.S. AND NO PRESSURE! Truck drove great, negotiated a fair price and trade-in with in 10 minutes. Went inside to an extremely nice showroom and office, finished the paperwork in about 15 minutes or so, NO upsells, and drove off in the new truck. Outstanding place to find a vehicle and do business. Highly recommend, and will look here first when we have more vehicle needs in the future. Thank you!
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October 2023 by DAVID WOODS
Went to look at a Ram Rebel - Jason, Jordan and Stefanie couldn’t have been more accommodating. We drive the truck and discussed our trade & the deal. Initial offer didn’t meet our needs. We went down the road to look at a similar Rebel with double the miles & a new Rebel. The experience there was your typical low ball on the trade & trying to sell us stuff we didn’t want or need. While we were sitting at this dealership - Jordan called after discussing with Jason & made an offer ghat we found fair. As we left the other dealership they were still trying to throw deals at us with today only caveat. We bought our truck from By Design Auto & walked away satisfied. Wouldn’t hesitate to give them a chance to earn your business!
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September 2023 by Snu88y
By Design Auto is the BEST place to buy a car. My family has bought multiple vehicles from this establishment, Myself included. They take their time with you, and make sure that you truly want the vehicle. If I lived 3 states over, I would still come here. No scams, No B.S. Just a family owned business that truly cares about it's customers and community. I will be a forever customer. Thank you By Design Auto.
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August 2023 by Terri Ronk
They had the mini cooper I had been looking for and within 6 hours it was mine from start to finish. I contacted them through email and they responded with "Come on up". I then got a call from Jason a few minutes later to say they would be looking for us. That was at 9:30am. Test drove at 12:30 and took it home at 1:30. So courteous, professional, meticulous, and principled! Highly recommend!!Terri Ronk
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August 2023 by Fred Ronk
I have never been to a dealership where I felt so welcomed and confident with the staff working there. Jason and Dustin were the best. Their vehicles were top notch and the service was great. Thank you Jason and Dustin.
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August 2023 by Evan Jacobson
Well i can honestly say that this is the worst car buying expierience i have encountered. If you plan on doing business with this dealership i would be very cautious, if you live in another state be extremely cautious. I inquired about a truck, negotiated a fair price, placed a deposit on the vehicle, secured financing and was going to wire the remaining balance to the dealer when i was told "they didnt believe this was the right truck for me" when I inquired further as to the reasoning behind this i was given nothing but deflection and cryptic answers. When i asked to speak to the owner i was told by the sales manager that "this is as far as your going to get" I feel like a victim of discrimination and have now lost a sizable amount of money in travel expenses and my time because of these inconsiderate business practices. It was a terrible experience. If you are looking for a used vehicle i recomend you look elsewhere. Truly unfortunate
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February 2023 by Gabe Sanchez
I purchased a car the other day from this dealership. I worked with Devon every step of the way. There was no pressure ever to buy the car and I really appreciated that. When I got to the dealership everybody there was very genuine and kind. Devon was preparing the car the day before I went to go get it. He noticed something wasn’t functioning as it should, it wasn’t anything mechanical. I respected the fact he had the problem fixed even though it took more time due to circumstances out of our control. I am completely stationed with my new car and I can’t enough about my experience with Devon, but if you are looking a car check out By Design Auto Group.
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February 2023 by Bryant Graves
I live in GA and was looking for a particular car in make, model and year. Found a 2006 BMW 330i after I had given up on looking for awhile. Like most things, when you give up, whatever you were looking for, will find you. I came across this beautiful, well maintained BMW. Reached out to By Design Auto Group and got connected with Devon. There is one thing, I had never purchased a vehicle without seeing it in person and from across the country in Burlington, WA. I was a little hesitant but Devon made the purchase and transaction with a wonderful experience!!! I have bought plenty of cars in my life and Devon ranks in the top of the list for car car salesmen. Thanks Devon for great experience from beginning to end. Ask for Devon if you in the market at By Design Auto Group.
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January 2023 by tamra youngblut
I found my beautiful baby at By Design Auto online. I called and spoke with Devon. He was professional, knowledgeable and very forthcoming about the vehicle. The test drive was fun, the application process was smooth and he was positive and pleasant the entire time. I recommend anyone to go their first! Devon and Brian love cars and people and it shows.
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January 2023 by Deanna Woolard
I purchased a 2020 Jeep compass from Devon. He was very friendly and made it all happen for me! The atmosphere in the office was great!Thank you very much,Deanna
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November 2022 by Troy Fair
Jason is solid. He has top notch vehicles and is competitive with his pricing. No run-around here, straight integrity in his dealings. Thanks for a great car!
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October 2022 by Bristal Johnson
Best dealership experience I've ever had. If you want a low pressure auto dealer, this is the place. They are friendly and work with you to get you in the vehicle you need. Devon was very knowledgeable and made the buying process painless. I highly recommend Devon if you are looking to purchase a vehicle.
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October 2022 by Gina Myers
Buy design auto group went beyond customer service! I would buy a vehicle from them every day of the week. My truck was detailed and ready waiting for pick up and the office staff was courteous and very professional. The vehicles they sell are custom and not everyday car lot material. I highly recommend them.
