-
April 2023 by Tommy Teehan
These guys are the absolute worst. They try and bully you into buying a car with them for an insane price. Most if not all of their customers are dealing with low credit and realize they can take advantage of those people. I walked out of their office with no regrets. Even claimed I was there just "burn rubber." Scummy business practices I ended up getting a much nicer car for half the price through carvana.
-
July 2022 by Sarahi Jordan
Horrible service. Jason never contacted me back for one. My bank told me they were having a promo and all I had to do was contact these folks, but he never told me how much my loan approval was for. However, they sure did run my credit a bunch of times with OTHER lenders!! I specifically had a code to go through MY bank! Never heard back. Waste of time! I will stick to my current dealership with KIA motors. Go there guys! They’re great!
-
April 2020 by Mara Cherry
Hello,
-
March 2020 by Jeffrey Hunter
Ordered a part and got it in a timely manner. Friendly good customer service.
-
February 2020 by Mykl Williams
Just wanted to share my experience with Carroll Credit Center, I would have to say that they are definitely a 5 Star dealership, From the moment I filled out my Application the night before to the evening of the next day Bjorn made sure I was comfortable and set my mind at ease that I was gonna be able to drive away with the car of my dreams. He was very professional and helpful with the whole process. Hands down the easiest and most professional dealership I have ever had the pleasure of doing business with. I will ensure I send all my family and friends to Carroll Credit Center and have them ask for BJORN!!!
-
February 2020 by David Meithof
They made the whole experience nice! Will buy from Jack Carroll Hyundai again!
-
January 2020 by Theresa Farage
April 2016 purchased a 2015 Nissan Altima with 20,000 miles on it. Noticed large scratches on both mirrors. Asked about it, but no one had answers. It drove well and the inside was still like new. Paid $21,000. Fast forward to December 2019 when I went to trade it in for a new car. Trade in should have been about $7000 but I only got $3000 after learning it was in a major collision in February 2016 (2 months before I bought it). And it was never reported to CARFAX until 3 months after I purchased it. VERY VERY DECEIVING PRACTICES. YOUR THE WORST!!!!
-
December 2019 by Cynthia White
Levi and Eric worked hard to get me in the car I really, really wanted! I would refer anyone to them!! Thanks for all the hard work guys!!
-
November 2019 by Matt Dawson
Was good until they cashed a check they were holding and were supposed to rip up after I made my down payment...over drafted me and now they dodging my calls and emails 3 days now. Go at your own risk....edit 4 stars now they did right the wrong so I give them that thank you got fixing what happened!.
-
November 2019 by Carol Booher
I got a great deal here and i love my car
-
August 2019 by Kyle Kelly
Terrible dealership! I purchased a Hyundai Santa Fe from the "Credit Center" side of this dealership and from the moment of my test drive through out the process of purchasing the vehicle was a terrible experience. The sales guy was rude and dishonest. He said that if I could do more money down he would give me 30 days to pay it, then instead tried to pull out the money the very next day and I specifically told him the day to do it. He promised to get me a second key for the vehicle, which he never did, he said that he would get me Seahawks license plates or the paperwork to go in and obtain them, and the normal WA state ones arrived yesterday with nothing else. Then the day I signed and picked up the vehicle the back tire had low tire pressure, so I asked them to check it, they added air and said it was good now, 2 different times after leaving it came back in so I took the vehicle to Les Schwab to have to tire checked and they said the back two tires are only at 2/32" which is ILLEGAL to drive on, so they sold me a vehicle I am not supposed to be legally driving on the road. I called to inform them of this, the sales guy I worked with hung up on me twice, and the manager never called me back after saying he would look into it and get back to me. This dealership has been an absolute nightmare to deal with and did nothing but lie to me on their "promises". I did not get the plates I was told, I didn't get the second key I was promised, and I have to now buy 2 new tires on a vehicle that shouldn't have been able to be sold until the tires were replaced. . I would never refer anyone to this dealership!
-
July 2019 by Jimmy Jam
There's so much positive about this place from the moment you walk in the door. You aren't "attacked" by the vulturous creatures of your typical used car lot. These guys are professional finance guys not salesmen out to make a buck. I have challenged credit and they were able to get me the lowest monthly payment I have ever had in my life. Their vehicles are mostly all low mileage and no more than 3 years old typically. Bobby was amazing to work with and very relatable. Jacob was also super easy to work with, it was like purchasing a vehicle from your friend instead of a stranger, they want you to be happy and not settle for something you don't want. If you want a car buying experience unlike any other you have ever had give Bobby or Jake a call and tell them Mike sent you.....I'll split the kickback with ya
-
June 2019 by Jenniffer Lynn Slater
these guys are awesome to work with made my car buying experience fantastic.thank bill
-
May 2019 by Barbara Borders
5 plus stars
-
May 2019 by Jenifer Kolbo
This place is a pushy , they pick your.car with 17% interest....a 15,000.00 car will and up costing you 30,000.00.... and they tell you it's the best deal I'll get....I went.through wecu, 6.2%, 13,000.00, ......two years shorter of a contract and 17,000.00 cheaper, and I didn't have to work with body builder bully.
