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October 2023 by david m.
We needed warranty work done on our kitchenaid refrigerator and Kitchenaid gas cooktop. We were having issues with the warranty company who stated they couldn't find an authorized repair outlet for our location and so we contacted the service department at DeWaard and Bode where we had purchased our appliances. We talked with the service manager, Sarah, who immediately took over and made all the arrangements to have our warranty work done and completed in a timely manner. Thank you Sarah! This review has more good news. The repair person, John Boardman, came to our house found the problem after disassembling a huge section of the refrigerator,fixed the refrigerator, cleaned up his work area and ordered the necessary parts for the cooktop. John came back after the parts arrived and repaired the cooktop. Again he left NO mess and cleaned up the work area. He was very knowledgeable and both appliances have been working perfectly since being fixed by John. I can not thank the team at DeWaard and Bode enough for taking care of our appliances. I will purchase all future appliances at DeWaard and Bode and can depend on their service department to back up what they sell!
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September 2023 by Pam B.
Bought a washer and dryer with salesman Nick's help. He was great, helpful, knowledgeable, and did not pressure us. Great brand and model selection and terrific prices. Delivery was easy and we recommend them strongly for all your appliance needs.
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August 2023 by Joel Kellen
Had a service call for a refrigerator problem and Andrey was our technician. He spent time explaining the issue, how he was going to fix it, and provided other techniques and advice on getting the most out of the appliance and how to better care for it. He was genuinely concerned with our satisfaction of the job he was doing. He cares about the work he does and truly enjoys it.
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August 2023 by paula wood
We needed service on our Beko range and service tech Andrey Kasko went above and beyond. Super knowledgeable and helpful. Tweaked a couple things that help range to function better and was friendly, courteous and neat. Picked up all pieces and even took his shoes off to not mar wood floor. Hats off to this young man.
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July 2023 by DIANNE WILLIAMSON
Jacob did an awesome job working with my dishwasher. He was prompt, clean, and polite. He answered my questions and I was very happy with the service he provided.
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July 2023 by Becky Dutton
Getting our appliances through DeWaard & Bode has been a fantastic experience. All the employees we’ve worked with have been extremely knowledgeable, kind, non-pushy and respectful. From salesman Nathan to delivery and installation guys Colten and Tristen, to the lovely lady who answers the phone. Very helpful! Always matched prices. Honest!! Five stars and two thumbs up!!
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July 2023 by Rachel Schwinden
Jacob came out and fixed our oven. Very personable, professional and knowledgeable. He was able to repair our issue, in an efficient and timely manner.
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July 2023 by KELSEY SNYDER
Jacob came out and fixed a clog in the dishwasher. He was communicative, prompt and was willing to answer any questions I had. He did a great job!
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June 2023 by Vicki K.
So far so good! Colten and (not sure of spelling-Darian) took great pains to make sure that the stove that I purchased would fit under a custom stainless backsplash that had been built for the prior stove. There was grease that the trap hadn't caught behind my old stove that was discovered when they pulled the unit. They worked their schedule to allow me to have time to sanitize the mess by going to their next appointment in the interim while I cleaned the wall and floor. They were on time/early and kept me up to date with arrival times. A great experience!
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June 2023 by margaret o'bryan
Mitchell Mayan made a service call to our home and he was very friendly & polite as well as knowledgeable. He found the problem with our washer and gave us some suggestions for better use in the future. We would highly recommend him and you are fortunate to have him as one of your servicemen.
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June 2023 by Denise S.
Great service by tech John Hahn was excellent! showed up as scheduled, courteous, and did great work! Dewaard and Bode have been great to work with.
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June 2023 by L M.
We just built a new house and we bought all our appliances from DeWaard & Bode. Today Dima, a member of their service team, stopped by to make a few adjustments for us. We ended up asking him random questions we had about each of our appliances and he cheerfully answered all of them, providing further explanations to help us better understand how they work. Dima clearly knows what he's doing. He could not have been more helpful and friendly -- a real asset to the company. I wish all service people were like him!
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June 2023 by Marty J.
I was impressed with the sales manager Ralph Foldenauer's expertise in modern ovens and immediately guiding us to the oven that fit our criterias. Delivery was in 6 days so happy about that too. The delivery/ installers, Nate and TJ were on time to the scheduled time, courteous, efficient, knowledgeable about the functionality of the oven and executed the proper safety protocols recommended by the oven manufacturer. The oven is working fine this first day of owning this lovely oven. I highly recommend DeWaard & Bode in Bellingham,WA.
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June 2023 by David Bjornson
Jake was our sales person - pleasant and very easy to work with. Colton and Dorian were the installers and , again, very pleasant and took time to answer our questions. Overall, a very positive experience
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June 2023 by Kona
Will never buy another item from them again. Washer Dryer unit I purchased exploded after 14 months. Warranty was of course 12 months, go figure. Between the $150 fee just for them coming to look at the machine and the parts and labor it cost me $800 just to get it running again. I was told by Bren the service manager that he would contact GE to get them to cover parts and I would only have to pay for labor. Well turns out I still had to pay for some of the parts. All in all it took several weeks just to make it all happen. You will be better off buying from a big box at a much lesser price trust me. Not happy.