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November 2024 by Andy
Fedex is generally garbage, but this location seems to excel at being subpar. 1 in 30 packages will be delivered on time. The Burlington locations are all terrible. I'd rather they ship it from pierce county then ever use this location.
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November 2024 by Michael Bjornstad
All I want is to talk to a sales lead for a price adjustment for months. I'm always told I'll get a call back and hear nothing. Different departments can't even contact each other. I pay 1500 for priority shipping from China and I'm being charged over 4000 for a shipment from Washington state to California. This is getting ridiculous!!!
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December 2023 by Richard Knudtson
Every time I order something from Amazon or eBay or whatever and they say it’s shipped with FedEx I cringe because FedEx is the worst service provider ever you can’t even talk to someone about your package they have ruined Christmas three years in a row. Deliver the package to my door like UPS what’s your problem
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November 2023 by out fishing
This isn’t a fedex store as the internet shows. Took over a half hour to find and it ended up being inside the Walgreens store. Missed my deadline.
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November 2023 by Naomi
They really hate delivering to guemes…
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October 2023 by Elise R.
Jason is the best. I first encountered him at the beginning of 2023 when he helped me to make copies for my divorce proceedings. He was very pleasant and was very nice in showing us how to use the machines.Interacted with him again today when I needed to ship something out and he was very friendly and made an impression. I will continue to go to this location for my FedEx needs. Jason is an asset to the store.
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March 2023 by Cassandra Bennett
FedEx needs new drivers guy took my package back to truck and was refusing to hand them to me
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March 2023 by Irma G.
I had a question about my package so I called them and the man on the phone was super nice. I came into the store to pick it up and the service was super fast. I'd definitely go there again. My problem was my last name, I thought it'd be a big deal because my package had my maiden name and my ID has my married name. The man on the phone just told me to bring an old ID or marriage license. But really I didn't need that. I was freaking out over nothing. Lol
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January 2023 by Delia Daigrepont
PLEASE get your ISShhh together. It’s like you have all the slow people together working
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January 2023 by Ed C.
Been waiting for a material delivery for almost 4 weeks. The first attempt I can understand as we had snow that day but it was clear 3 days later. Roads have been dry for 3 weeks now and I can't get them to pull it off and let me pick up. Trying to get a hold of a human is a joke. Automated voice keeps telling me it's on the truck and to be delivered and that a rep couldn't give me anymore information. That's been 2 weeks of calls.
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November 2022 by Ryan
Miserable experience. I pay over $50 for shipping and yet my item gets lost in transit for 5 days.. Miserable.
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November 2022 by andrea sath
Got my package delivered really late …
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November 2022 by Gunter Herd
Grossly incompetent staff, refusing to allow me to pickup from this location.
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November 2022 by Ksenia Shutov
Thank you for your work and fast shipping!!!
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September 2022 by R F
Worst delivery service in the region. Used to blow the other carriers out of the water but unfortunately not anymore. Local hub is 13 miles away and my package still can’t seem to get delivered after five days overdue.
