FedEx Ground is a prominent delivery service that has faced some challenges in recent times. While the majority of their operations are efficient, with an impressive volume of packages handled, there have been instances of delayed deliveries and logistical issues. The staff at the local facility have been generally described as helpful and knowledgeable, assisting customers in resolving misdelivered packages. However, there have been concerns raised about the professionalism of the management team. Customers have experienced frustrations with late deliveries, but some have noted improvements in recent months. Overall, FedEx Ground is a significant player in the industry, and the company appears to be working to address the concerns raised by its customers.
FedEx Burlington WA is the worst location. I was home and watched the driver pull into my driveway look around in the van for a minute and drive off without delivering my package. Then online it went to Pending status, a week later it says delivered when that driver was here. Liar liar pants on fire. Customer service is... read full comment
June 2026
Driver literally pulled up in front of our house, looked at our stairs and decided no and drove away. Every time I see a seller ship through fed ex on amazon my stomach gets a knot, because I know I'm going to have to re order or just accept the fact I'm not going to get my item ever.
May 2026
I wait all day for a package that they said would be delivered by end of day, then they just decided not to deliver it. This company sucks
