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March 2024 by Cathy Short
Very helpful, and very nice!
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June 2023 by Justin S.
Great products but staff is hit or miss. Had a coffee maker break right after purchase. According to Fred meyer policy we could return it if it was still in stock which we were told over the phone it was not. Wife also commented that they were really rude for an unknown reason. Went there in person because they had like 5 or more of them 3 days before when I bought the defective one. I find the same pile of them very easily and take one to customer service. I explained what we were told on the phone and that I wanted to swap it out for the one I found. The cashier interrupts me and says ya that was me and I suppose you want a return now right?She then walks off and helps someone else then comes back all shakey on the register and shoves money at me and walks off again. Since she wouldnt even hear what I wanted and lied about policy and what was in stock I mentioned to a nearby manager who did not seem concerned in the least. Went to a competitor with the money and bought a cheaper coffee maker that I still have today.Recently I tried to use the self checkout but got a lecture when I removed things from the bagging area. I explained that it was not possible to scan my whole cart and not remove something and the lady got all weird. I asked if I should go somewhere else she mumbled something about it being ok. So I continued thinking I could finish without causing another error. Then the machine errored again and I explained I had no idea why as I didn't remove anything that time she said nothing and cleared it. So then I tried ringing up some apples and it errored again. The lady walks over and shuts the scanner off and walks away. Literaly the red laser turned off after she flipped some switch. So I take my 90% scanned cart and all my stuff and stand in the assisted checkout instead. Funny thing was my 7 year old said "Dada why was that lady so bad at her job? She should get fired." Can't say I can argue with that one.
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June 2023 by Anna H.
Wow this place is packed!!! Busy busy busy. I was disappointed in the produce and very long lines unfortunately but the kindness of cashier Deeana made up for it all. She was happy, smiling and very kind. Give her a raise people and work on the produce quality.
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February 2023 by Seth C.
Deli counter is the worst. Why is it there? They will NEVER serve you. Just smile and continue cutting meat. Line of five people. No one getting served. This is a regular occurancr at Fred Meyer in Burlington.
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January 2023 by eazytrgt
Recently went to get an engagement for my now fiancé. Staff was extremely helpful in meeting my needs. I had a quick turn around for getting an engagement ring that require shipping and assembly of the ring. The staff (particularly the manager) was extremely helpful in helping me get the ring in time and ensuring I stayed within my budget. Very thankful for the staff here!
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December 2022 by Jessica Aguilar
Worst customer service in the world!
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November 2022 by Nicole Manos
I am deeply saddened by the quality of workmanship on my wedding and engagement band. After closer inspection at home, it is clearly not lined up properly. This was a repair done after your employee failed to note details on how the ring was to properly be soldered the first time around. After this mistake, I asked to receive some sort of discount because of the inconvenience and poor effort of employees. I was quickly denied, and paid the $70 only to receive this special piece back in poor condition. I will not be bringing it back to have fixed again. I will be taking this to a professional next time.Edited :I received a phone call from a manager whom wanted to make things right with me. I do appreciate the call and effort on her part and look forward to getting these mistakes corrected.
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October 2022 by Imer V.
All around great store Walmart like but definitely better customer care! We shop there as often we can. The closest about 40miles away.
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August 2022 by Nicole Allyse
I am deeply saddened by the quality of workmanship on my wedding and engagement band. After closer inspection at home, it is clearly not lined up properly. This was a repair done after your employee failed to note details on how the ring was to properly be soldered the first time around. After this mistake, I asked to receive some sort of discount because of the inconvenience and poor effort of employees. I was quickly denied, and paid the $70 only to receive this special piece back in poor condition. I will not be bringing it back to have fixed again. I will be taking this to a professional next time.Edited :I received a phone call from a manager whom wanted to make things right with me. I do appreciate the call and effort on her part and look forward to getting these mistakes corrected.
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August 2022 by Nicole W
I am deeply saddened by the quality of workmanship on my wedding and engagement band. After closer inspection at home, it is clearly not lined up properly. This was a repair done after your employee failed to note details on how the ring was to properly be soldered the first time around. After this mistake, I asked to receive some sort of discount because of the inconvenience and poor effort of employees. I was quickly denied, and paid the $70 only to receive this special piece back in poor condition. I will not be bringing it back to have fixed again. I will be taking this to a professional next time.Edited :I received a phone call from a manager whom wanted to make things right with me. I do appreciate the call and effort on her part and look forward to getting these mistakes corrected.
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June 2022 by Kathleen D.
Love coming over to stay at our condo at Crescent View on Columbia River and being able to stop and get everything I need because of all the depts they have. Always friendly staff so appreciative of Fred Meyer and what it offers!
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April 2022 by David Sandra
they need better customer service personnel the ones that served me they were unprofessional and lazy since they didn't took the proper time to do my transaction with Western union, other than that great products.
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April 2022 by jay palmer
They were open late and not very helpful. They didn't have a licensed gemologist or jeweler on staff. Sort of a waste of time.
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March 2022 by Billy D.
I had a watch issue and went into the jewelry store to have it looked at. I did not buy the watch there but I have purchased 3 watches from them in 2021. One was well north of $600. Anyway they took my watch in and fixed it for me. The charge? $10.86. I was shocked. I expected something in the $30 range. They have my patronage for anything jewelry related.
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January 2022 by Rusty Crist
I observed 8 people including 1 vendor that were not wearing masks today.. I did not feel safe in your store and had to cut my shopping trip short.