-
March 2024 by Juan Farias Torres
We purchased a dining room set, fireplace and a couch from them in mid-December. Customer service during the sales process was amazing. When it came to the delivery of our items, that's when things didn't go so well. On delivery day they were supposed to drop off the fireplace set and the couch, but they forgot the fireplace, they went back and came back with the fireplace only to have the wrong size insert for the fireplace. This delayed getting our fireplace for another week or two. They were then supposed to deliver the dining table set along with the fireplace which they did do eventually. When they delivered the dining room set one of the chair legs was damaged so they said they would fix it shortly and we haven't heard from them since early January. I probably won't be buying items here in the future, it just wasn't a great experience for us .
-
February 2024 by Don Ross
Nice warehouse and pleasant staff
-
February 2024 by Diane C.
We recently purchased a sofa and loveseat, and the customer service was excellent. Pablo was our salesman of record and he was awesom. When we returned to pick up the furniture, we realized that the entire staff was awesome. We got a great deal on our furniture and they've got a customer for life.
-
October 2023 by Sydney Johnson
Our experience here was very nice. I think their furniture is very well priced too. We have so far purchased a sofa, loveseat, coffee table, end table, dining room set and a queen bedroom set with new mattress and box spring on two separate occasions. Absolutely love our new furniture! Pablo, Danielle and the owner (didn’t catch his name) were very kind and easy going. We’re definitely coming back in the future for another bedroom set and more furniture. Thank you guys for all your help! Definitely check them out, highly recommend!
-
October 2023 by gary faber
I just bought a couch for over a thousand dollars at their new location in Mount Vernon. They weren't open yet but when I walked in my mistake they insisted I check the inventory. All the gentleman were great but the balding women who took our cash payment was so rude. She thre my change at me in front of my children. I have stage 4 cancer and didn't know how to react besides leave and pray for her.
-
September 2023 by Ulrike Bruder
I was shopping for a new Mattress. Mehari was great. He listened to what I wanted, showed me my options and got everything set up for the delivery. He made this shopping experience very enjoyable. Thank you so much.
-
September 2023 by maria garnica
You can find very good specials in furniture world nw if you need furniture it is a very good option to visit them
-
April 2023 by Sunny Gill
Overpriced.Go Amazon.
-
April 2023 by Angelina Mejia
Absolutely, AMAZING customer SERVICE!! & beautiful furniture! Love love!! <3
-
March 2023 by Joseph mcGowan
Beautiful store and very helpful staff!
-
March 2023 by Ali Maanaki
This store is amazing. I went to plenty of other furniture stores and everyone was either rude or incompetent. This store really knew their product, had beautiful furniture, and the staff is amazing. I would recommend dealing with Jordan or kevin. They are very polite and know what they are doing. I was in search for a queen size bed and they where able to find me the perfect bed for my room based on description alone. I love these guys and this store I will definitely be back, my new go to furniture store you won't regret shopping here.
-
March 2023 by Tabetha Springer
Huge selection of furniture. Great customer service and helpful non-pushy sales crew. We had the pleasure of working with Elizabeth and Danielle.Highly recommend shopping there!
-
March 2023 by CFlight_20
I came in looking for a new desk and had no real idea on what I should be looking for. Kevin helped me out effectively and efficiently and I was able to replace my old one at home and it’s been a great mini-renovation for my room.
-
March 2023 by Adam Michael
Amazing customer service. My mom purchased a dining room set and because of supply chain issues it took a little longer than expected but they went above and beyond and delivered everything assembled. They were very communicative and very kind about everything. I will always choose a local businesses over large companies especially when you’re treated like a valued customer.
-
March 2023 by Kathryn Fisher
Very pushy staff to buy stuff even when you're asking questions and shopping around. Very pushy to buy things