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October 2023 by Jim Streitenberger
Great team of people. Minor fender bender in area making my truck a non driver. They were able to repair my fender enough so I could drive it home. They were very responsive and professional, I highly recommend them!!
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September 2023 by Jessica Wagner
The guys at Jimenez were SO helpful! I couldn’t remove my car key from the ignition this morning and all the solutions Google suggested to me weren’t working. Jimenez was the only mechanic open in Burlington on a Saturday and I called them to ask for help. They said to just bring my car in and they would look at it. In less than ten minutes, they had figured out the issue and gave me a suggestion on how to fix it if it happened again. I offered to pay them for their time and they refused no matter how hard I tried to get them to take it. Thank you, Jimenez, for helping me get to work on time today! I’ll definitely return if I have any further car troubles!
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September 2023 by Marshall Pettibon
I brought my Nissan versa in with a shot starter motor and they either had the new part in house or went out and bought it but they got the part and replaced the starter within a couple hours. Friendly and communicative, I highly recommend using this businessService: Auto maintenance
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September 2023 by David Rock
Great Great service at a good price fixed my suv all in 1 day definitely recommend
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August 2023 by Kolle Devereaux
My partner and I truly appreciate the attention, kindness, and guidance of this business. While driving, all the lights on our car's dash turned on simultaneously. We were able to stop at a car parts store to use a code reader then called around to local mechanics. The person who answered the phone here took the time to listen to our concerns, review the codes the reader populated, and troubleshoot with us. I know most car issues are unexpected, and since we were passing through and live hours away, I was a bit overwhelmed and not able to wrap my head around my options. That's why it was helpful to get guidance from a person who has expertise and who wasn't in distress like I was. It may not seem like much, but their kindness alone made a difference.
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August 2023 by Francisco Ehrenberg
Our car broke down on the road while heading to Sauk Mountain trailhead a couple of weekends ago. As it was getting late, we were worried that no auto shops would be willing to receive us that day. However, our luck changed when we got on the phone with Greg from Jimenez Auto Repair. He graciously agreed to wait for us until we could make it to their location.Our car was an old Volvo, and finding the required spare part seemed like a long-shot. Nonetheless, Greg went above and beyond to help us out. Not only was the service exceptional, but the cost was also fair, and the customer service was fantastic. It's heartwarming to find a family-owned shop that genuinely cares for its customers.I'd highly recommend Jimenez Auto Repair to anyone. Their willingness to accommodate us in a difficult situation and their dedication to providing top-notch service make them stand out from the rest!Service: General repairs & maintenance
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August 2023 by Jose Romeo
Can't be more grateful, right now. My serpentine belt broke and left me stranded. I coasted my car in and my frown was immediately turned upside down. Friendly service and honest. Great experience ??
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August 2023 by N H
My partner and I truly appreciate the attention, kindness, and guidance of this business. While driving, all the lights on our car's dash turned on simultaneously. We were able to stop at a car parts store to use a code reader then called around to local mechanics. The person who answered the phone here took the time to listen to our concerns, review the codes the reader populated, and troubleshoot with us. I know most car issues are unexpected, and since we were passing through and live hours away, I was a bit overwhelmed and not able to wrap my head around my options. That's why it was helpful to get guidance from a person who has expertise and who wasn't in distress like I was. It may not seem like much, but their kindness alone made a difference.
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July 2023 by Richard F.
I was stuck in Burlington with a broken alternator, trying to get home. Hilario answered the call, and got me in the door and on the road the same day. Fast and friendly, Hilario explained the problem, got the parts, and got my van repaired for a fair price.
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July 2023 by Danny McBride
Jimenez auto repair have fair pricing, they are efficient, professional and their service is high quality work!I have used them several times and pleased with their service.
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July 2023 by David Richner
Greg was able to help me with my car on incredibly short notice, at a very fair price. Great experience and excellent customer service. I will be going back!
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June 2023 by Robert Ward
Honest quotes and good professional work , nice and friendly , works with customers very well , I will be using him for now on.
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May 2023 by Andrea Alaniz
I have taken my vehicle here a few times and they are honest, reliable, and do excellent work!
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December 2022 by Johnny Winter
I used Jimenez auto repair a few times, although it has been a few years now, but we have plans of taking our vehicle to them here really soon. From my first experience with them to most recent he has always been very very honest!! And trustworthy! How I have felt working with him was he didn't want to see us spend money on a couple different situations they he gave us very good advice on there opinion what he suggested we may do being the mechanic,. He NEVER has took on the job as if he were just hurting for a job and to bs us. He has been great will see u soon. Recommended to everyone
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November 2022 by tina lewis
I called this morning hoping to be able to get my oil changed. The gentleman who answered said they would be happy to assist and I DIDN’T NEED AN APPOINTMENT! I was pleasantly surprised they were able to see me the same day so as I went to watch the Veteran’s Day parade they had my vehicle in and out in no time and at a fair price. Such kind people! I definitely recommend this business for your service needs and will be back should I have my own.Service: Oil change
