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February 2024 by Danielle La Fave
They don’t deliver on timeThey don’t communicateThey think a good customer service is ghosting a person and then days later finally telling the customerAnd giving them stupid deals and then bringing a tv with no remote control and all dirtyCome on man
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January 2024 by Christian Taylor
Manager is awesome and got me deals
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January 2024 by Loretta Cantu
I used to have great service. Now they have been showing up at my work if I didn't make payment right away and calling my work. When I have called them to let them know. Their excuse was it wasn't noted. I am going to BBB and attorney general
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December 2023 by Rodney Greenfield
The manager Keyon Polite in Burlington Washington was very helpful, knowledgeable, and very nice to work with. My kids and I just moved to Burlington and Keyon made everything very easy to furnish are needs.
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November 2023 by Craig Finney
Strewed me on my total balance
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October 2023 by Nadene Reyes
Smooth, professional, and detailed. Effortlessly.
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September 2023 by Taylor O'Neal
Keeps showing up at my house with a truck to take stuff from a prior tenant. Not sure what it was or who that person is. it's been at least three times in the past year. Each time they promise to remove it from the list... Then a few months later a new driver shows up.Whoever owns this I hope you're listening:1. Stop coming, remove from list2. Re-examine your processes as this is obviously broken
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May 2023 by Kevin Mendez
Well after the first issue with my washer it took a lil bit but i was very satisfied with service
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May 2023 by joe perez
Delivery delayed with no communication. Had to call in to be told that theu tried to get ahold of us but couldn't so they didnt deliver. Then they called back saying they'd deliver in 20 mins but tht I needed to pay my initial payment which was already paid!! Finally, they were delivered not set up but just left in living room which is ok but.... they were not new as requested, had hole and rip and they didn't leave the cords to them! Also, when calling back to tell Catarina I believe was her name that I wanted to be refunded and returned. She stated that the couches were put on the show floor. She also had a terrible attitude upon being called out on what she had said previously! Pretty unfortunate as we really looked forward to the furniture and the initial visit to store the gals were great!
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February 2023 by Josh Anders
We been going threw rent a center for awhile now finally payed off tv and almost paid off washer and dryer set they been friendly and respectful with any situation we had.. The drivers are great 5stars to christen as well thank you buddy for all your help rain, sleat,or snow you always come threw...I recommend this place they work with you and help you with the next step of owning you own stuff with out paying everything at once unless you choose to. Thanks again to everyone at Burlington rent a center
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December 2022 by Nikkie Smith
Was wonderful experience. Easy and friendly workers
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November 2022 by connie siefer
Customer service is excellent
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February 2022 by Christopher A
Quick and easy acct set-up. Scheduled a time for delivery but don't have my things yet. I'll update afterwards
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January 2022 by William Cappauf
Bike got stolen and still having to pay for it could have gotten it back from the person who stole it but they couldn't produce the serial number
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July 2021 by Adolfo Ceniceros
Very quick and easy process. Jose was able to help me with my purchase and was able to deliver around my availability without question. I like that they offer a App to keep track of my purchase. Thank you.
