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December 2023 by scott byrd
The room was typical for IHG.The door lock broke and it took all day to get it fixed. The billing was messed up and charges were improperly added to the room after two days of trying to get it straightened out and a phone call a week later, I finally gave up. Overall it is a decent IHG property with staff needing better training.
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October 2023 by John Thomas
A good place to stay at a reasonable price. This is normally a long term stay hotel, but it is very competitive with other hotels. Does not have amenities like a pool, but each room has a kitchen and it is a quiet place to stay.Walkability: Places to eat and shopping nearby.
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October 2023 by Rosa M.
We LOVE this property. When we come to Vancouver, WA. We always stay here. Every time we have the staff and our stay have been great. This last stay, !0/4 - !0/8/23, was absolutely fabulous. The rooms are very clean, the hotel decor is beautiful. Brandi and Scott, at the front desk, are very personable, friendly, helpful, knowledgeable of the area and just out and out make you feel so very comfortable. The housekeeping staff is great and very helpful. Will be back there in a couple of months. As I said every time we come to Vancouver, we stay here. This past stay was our 4th stay here and it gets better each time. Great location, in a great area. Walmart is very close and some nice restaurants there. Laundry room with lots of machines, is FREE. A nice gym, with great equipment. A little store that you can purchase items that you need, including food, toiletries. They have free coffee and tea in this area. A BarBq area to the side of the building. 4 floors, with an elevator.
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September 2023 by Dr. Sharmila Raj
I loved the honor system and the genuineness and openness of the staff, they were helpful and provide the required services and value their customers. In simple to say my experience with them in one word is trustworthy.Safety: They did what they said. Safe stay.Noteworthy details: Good place to work without any distractions if you’re on Business trip.
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August 2023 by Ken Davis
Great stay. Staff were nice and very helpful. Room was clean, comfortable and big. Bed was perfect.
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June 2023 by Ashlee Cox
Amazing prices, for a nice clean, and quiet stay. The rooms give you the comfort of being at home. Staff is great, and accommodating. My favorite part is the free laundry, and the fact you can purchase items from the store for reasonable prices.
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June 2023 by Roxana
I stayed here for quite awhile for work. I absolutely loved my stay because of the hospitality. The front desk workers are all amazing! The rooms are also pretty nice compared to other hotels. The rooms basically have kitchen minus the oven but you can get an air fryer from downstairs. There is a cute little gym area and a laundry room if you need it. The hotel is also in a nice location with lots of good food options nearby. If you stay here I would also recommend going to Di Tazza which is an amazing locally owned coffee shop in the same parking lot with delicious food items.
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May 2023 by B Baylon
Surprisingly large room offered complete with a mini kitchen. Generally clean and with spacious working desk. We cannot find a hair dryer, but the front desk quickly furnished one after request. No continental breakfast came with the rate we paid but the free brewed coffee was surprisingly good. Check in/out was a breeze.
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April 2023 by Chuck Villanueva
Clean, spacious rooms and full sized kitchen with real fridge and dishwasher. Friendly staff and large selection of snacks/food in shop. Not way over-priced like some hotels. Tied to IHG so points count towards stays at other hotels. Walking distance to reasonable and nice restaurants and pubs. Making this a regular place when visiting local office.
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March 2023 by Kris Johnson
I booked one night at the hotel and they charged me for two I have reached out twice to get a resolution on my over billed night. I asked for a late checkout and was denied so I left at 10:59 as checkout was at 11:00 and they charged me for an additional night. I left a voicemail 5 days ago and heard nothing from three . I have stayed at many ihg properties in the Pacific Northwest from Seattle to Medford to Billings and this by far is the worst experience I have ever had. This is straight up theft do not stay at this location!!
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March 2023 by Kris J.
I booked one night at the hotel and they charged me for two I have reached out twice to get a resolution on my over billed night. I asked for a late checkout and was denied so I left at 10:59 as checkout was at 11:00 and they charged me for an additional night. I left a voicemail 5 days ago and heard nothing from them. I have stayed at many ihg properties in the Pacific Northwest from Seattle to Medford to Billings and this by far is the worst experience I have ever had. This is straight up theft do not stay at this location!!!!!
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January 2023 by jason morningside
Love this hotel. Super friendly staff. Beautiful clean rooms. Love the granite counter tops, WORKING dishwasher, full sized fridge etc. Kinda far from where work sent me but the eagerness to get back to this hotel made up for it. It's not the Four Seasons but I think I like it even better.
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November 2022 by Karen Trepanier
Friendly staff, great location... I felt safe here. Staying for 8 nights, I especially liked the comfortable bed and the free laundry, though half of the machines were out-of-order. The hotel is in dire need of a facelift. They have no maintenance staff; I had to change rooms because they had no one to change/troubleshoot the main ceiling light. ?
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November 2022 by Shauleen Higgins
Great hotel. Clean, friendly helpful staff and overall a nice place. I've stayed there a couple of times now and will again.
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September 2022 by Stephen Thomas
I think we got the last room avaliable 9/3/22. The air conditioner was louder than normal. The fridge was full sized and also loud. That chair in the picture... nope. Found a hair tie on the floor and the shower had plenty of someone else's hair left behind. On the postive... the front desk service, the swing shift female was super nice. The bed was comfortable.
