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March 2024 by Chris Tatum
Man used to love this place . But the last 3 times we have been it just isn'tworking out . 1st time Rude to me and the wife. 2nd time made an appointment for rotation they were nasty to my wife and daughter ( made an appt but still had to wait 2 hours .... 3rd time.. so i callled and made an appointment with chad on thursday( chads a good dude anyway) 8am saturday morning ok ill be there waiting. 2 hour wait...but thats why i made an appointment.....rich you need to change something. Anyway thanks for the past service you guys used to be great. ill do it myself from now on and there are other tire stores....
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March 2024 by Micah Brown
I have had great experiences here! The staff was quick and very respectful. My time is always less than I expect and the job is done very well! I am always impressed.
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March 2024 by Lisseth Martinez
I came in Saturday morning expecting to wait a few hours but my car was immediately serviced. Thank you Cody for your help! Looking forward to my next visit. My only suggestion would be to get some chairs without sides for us fatties :) thanks again!
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March 2024 by Joe Delarosa
The employees are very awesome to jump right on to my truck and got things done
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February 2024 by Laura Williams
Had a tire blow out right before the off ramp. Pulled in to this shop and they had it replaced in no time.
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February 2024 by Matthew Rainwater
I've got my breaks done here and I've bought 2 sets of tires for different vehicles. They stand behind there work. And they do a great job
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February 2024 by Karina Keiko Uchida
Just stopped by to adjust my tires pressure and everyone was super friendly and helpful.
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February 2024 by Tegan Litterell
Scheduled a flat repair, pre trip check and wiper blade check for my Tacoma. Got in there and they were super fast to help me. 30 min later, they got my keys back to me with the flat fixed and put back on. Spare tire back under my truck along with all of the fluids and battery being checked. Will definitely be coming back here.
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January 2024 by RYan Reed
Had a nail puncture my tire at 5:30pm and stopped in right before they closed. I thought it might be an issue coming in right before close but it was no problem at all. The technician Eric was super friendly and helpful and was able to repair the puncture in 15 mins. I was not sure if they could work on my Tesla Model Y but they had no issues and knew what they were doing. They have obviously worked with Tesla’s before. Tesla wanted to charge me $121 plus tax to repair the nail puncture and not have my vehicle available untill next day. But Les Schwab came in clutch for me! I highly recommend this shop for the friendly staff and great service I received.
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December 2023 by Erik Peterson
I dropped my car off today at this Les Schwab to get the battery checked and a tire fixed. After drop off I received a call from an employee explaining the battery condition and that I'd need to get a tire replaced. Great. Not long after I received a call saying I could return to the store to pick up my car.When I arrive back, I see my car is just finishing up so I check in with the person at the counter saying they told me to come back in. She says it's not done yet but they'll let me know. A little while later I realize my car has moved to the parking lot, so I go back up to the counter and say "hey just realized my car is sitting in the lot, just wondering if I could pay." The employee seems frustrated that I'm asking them anything and says "nope they'll let you know when it's done." Seems weird to me because the car was clearly finished and sitting in the lot but the counter employee seemed to not want to bother. I continue waiting around the store. I realized it had been an hour and 40 minutes since I got the call saying my car was ready. I go back up to the counter saying "Sorry to bother you again, but should I go home and come back later? It's been more than an hour and a half since I came back and my car is just sitting in the lot." The desk employee does not seem interested in helping. A different employee overhears, looks around the desk and says "oh looks like your paperwork is right here" and grabs the paper and helps me check out. The original desk employee says nothing and walks away. Not even an apology for ignoring that my paperwork was just sitting around for over and hour and a half and multiple attempts from me to politely ask for help. Terrible service from her when clearly I could've been home long ago. No discount for that or anything. To top it off, there wasn't even any popcorn at this location which I didn't know was possible.
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October 2023 by Tony M
I had a great experience with Tyler and Grant who helped with wheel alignment. They took extra time to show me the suspension , tire wear and explain how to prevent future issues . also gave guidance on performance parts as an option.On a previous call i received a quote for brake pad and rotor replacement that seemed excessive . i was told a caliper replacement was mandatory, which in my experience is unnecessary . that had kept me away from this vendor for some time. I’ll probably try again with another simple service and see how the quotes come up before i try a major service on the vehicle.
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July 2023 by Andrew R. Ludlow
Les Schwab couldn't get to our car in the morning but promised to start on it first thing the next day. Well, a day went by, and when we called about its status, they forgot about it. Now we have to wait three more days because they said they're already booked. That's five days without a car!
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June 2023 by Dan Powell
I had a flat repair done today on a commercial vehicle. Eric knocked it out in a timely fashion… Always a good experience at this Les Schwab location. ??
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June 2023 by Leah Y
They are rude they said they could fix then it say it be 30 mins to go get the tire and I said ok I can come back and you have the tire by then I had a quick appt and then they like we can do it another day later in the week. Then they gave me the wrong rim to my car so I had to drive back to get my rim. I won't go back ever.
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May 2023 by Ziggy Stardust
Extremely grateful to Les Schwab right now, im from Portland was there this morning around 10:15 because I was in the area making a purchase of sports cards and I notice I had a flat rear tire, was told it probably be 3 to 4 hours. They had me back on the road within two hours. You guys are awesome. Thank you so much.
