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July 2024 by A.C
Store is always stocked well and staff are always nice, except for Loretta. She needs to be exiled.
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July 2024 by Sunny Gascon
I’d really rather not say anything if it’s not positive, but believe/hope that enough honest reviews will make change. The parking lot is terrible. I’ve witnessed a car accident and fear I’m next with each visit. The wait times have gotten better, but with that gain is waiting in line at the customer service desk for price adjustments. The app is terrible and I sympathize w/my less than tech savvy neighbors, or those that do not check their receipts before leaving. Multiple times I’ve been charged the non-sale price or double charged/swiped or even undercharged on occasion!
C’mon Safeway Camas. Get it together. Like many adults, we visit the grocery store several times a week. In comparison, yours is in desperate need of improvement. One positive: customer service is excellent! Thankfully, never an argument or doubt on the price adjustment!
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March 2024 by George T.
the safeway app is a crime. i am overcharged MORE than 50% the time. a few years ago i noticed i was overcharged and started keeping track of how often it happened. the next 10 trips to the store i made i was overcharged on 7 pf the trips and usually on more than a single item. i moved most of my shopping over to fred meyer. FM is 15 drive while safeway is 3 minutes. so i still go to safeway if i need a few things quick. i now "total" the purchases on every scanned item so i can see all discounts applied and when they aren't call an attendant over to fix it. i am still overcharged on some item MOST of the time. i'm going to update this once in a while mar 23 - overcharged on 3 out of 7 items. mar 27 - overcharged on 2 out of 2 items.
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March 2024 by Kc Leach
Will in the deli is a rock star!
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February 2024 by Anna Eberhardt
Check out cashiers are always nice and friendly. Management however are NOT. Have received very rude behavior from Loretta and Laura (very unprofessional) and not good customer service..will be avoiding this Safeway.
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February 2024 by Andrea C.
I have been a long time shopper at Safeway and am sad to say that this store has greatly declined. The front end service seems to be getting worse by the day. I am not one to complain for having to stand in line and wait a little while to get checked out but when you are seeing cashiers standing at the customer service counter chatting instead of checking people out, something has to be said. When I went to the service counter to ask if another line could be opened, the woman behind the counter, Mercedes, was very rude and unprofessional. She said she would see what could be done but continued to stay behind the counter eating food from the deli. If this is the kind of service that Camas Safeway is going to continue to provide, then I will start taking the short drive to the Washougal Safeway. The only thing that saved this trip from being a total disappointment was the cashier that checked me out. Wendi was very professional, speedy and kind. If it were not for my last interaction with her, this would have been my last trip to this store. Get it together Camas Safeway, hire more professional people to work your front end and start realizing that checkout is the last interactions your customers get when leaving your store and it leaves a lasting impression on the patrons that CHOSE to shop and support your business. Employees standing around and stuffing their faces with food instead of helping paying customers is not a good look for you.
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February 2024 by Debra Johnson
Small and over crowded. BUT they get 5 stars for having the deli open at 730pm.
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February 2024 by Sir Mashington
In store coupon advertising that does not match the Safeway app. Employees who aren't sure about the coupons. Multiple employees wearing entire bottles of perfume. If I can smell ya 10 feet away, it's too much.
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January 2024 by Spec Ops Gear
Incredible deals on Christmas beef roasts, they go fast but I appreciate that they help out their customers this way, it made our party.
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January 2024 by Kirstie Gildersleeve
Always friendly service! Good stock, and a nice variety of local brands.
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December 2023 by Robert Provost
Tried to change pick up times for holiday diner. tried to change by one hour before original pickup time due to work . I called 3 days ahead to make changes and was told it's to late and they couldn't help me and I had to cancel the Christmas diner order.
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December 2023 by Adam Tenold
The digital coupons almost never work, so they're showing you one price and charging you another. Everyone who works at the store knows and acknowledges that they don't work, but they do nothing to fix it. If you don't notice and go to customer service after you check out, you won't get the price you're promised. It's flat out fraud and someone should be prosecuted.
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December 2023 by Querestyn Zehner- Richards
In and out quickly
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November 2023 by Cory
Store doesn't take serious action against fraud.They sell gift cards, but they are not behind the counter or with customer service. So the cards are regularly tampered with by thieves, and when you go to activate the card, your money is gone. Management knows about the problem, and just does sweeps for tampered cards regularly. They should just be moved behind the counter to completely stop this problem. When I was last there, I found 10 cards tampered with in 5 minutes.
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November 2023 by G B.
Sadly, this too-small grocery store underserves the current Camas population: the fresh vegetables and fruit are limited in quantity and are almost always wilting or going bad, the organics are overpriced and almost non-existent. The bakery got rid of the whole grain breads and now only features highly processed and sugary bakes. This store comprises mostly canned stuff, sugary stuff, over-salted stuff, and tons of bottled water, viz., this store provides little nutrition, high prices, and mostly features highly processed products. To add insult to injury, the parking lot is small and crowded, and the reserved pick-up spots (which are closest to the store) are almost always empty. They are generous in their handicapped parking (possibly because their clientele can only buy highly processed, sugary, overly-salted products and now suffer from heart disease and diabetes. Good job, Safeway. The staff turnover seems to be high, and while most staff try to be cheerful and friendly, they never seem to work there for longer than a month or so. Wise shoppers will go to the larger Washougal Safeway, which has a fairly decent fresh produce section, or better yet, go to QFC on 192nd, only a few minutes away. I use Camas Safeway only for last-minute items, and am prepared to be disappointed by what is offered.
