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September 2022 by Kendall B.
They have taken excellent care of our dog. So, that part I'd recommend without hesitation. But here's the problem. They charge a fair price for most of their services. So I go to get amoxicillin for our dog. They are handing me the 2 weeks supply and mention they are going to charge the card on file $92 for it. I'm in healthcare. It's a $12 item at most. I decline. No thank you. Have it filled at Costco. $11.50. Seriously? That is uncalled for.
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August 2022 by Jessica S.
I love love love Summit. Dr. Katie and Dr. Tyler are very skilled and thoughtful vets. They are compassionate and always give lots of options. I feel empowered to make the right decisions for my pet's health with their guidance. There's been many occasions where they could have upsold me or pressured me into more and tests as I have one veryyyyy old dog Zelda and one kinda old neurotic dog Argo, but they never have. When I first brought Zelda to Dr. Tyler Vance it was during COVID and she was having heart problems and I thought I was going to need to put her down. Dr. Vance fine tuned her medications (she's on like 6) but once we got her pain and fluid balance issues dialed in my dog is doing really great and she's 17. I got several more great years with my dog due to this clinic. The vets always answer all my questions and are very through. Now onto the other great part, the office staff here is wonderful! I've never had a vet before with great office staff AND great doctors. This is very hard to find. You can text message or email in medication refill requests and they will text you back to let you know it's ready! How easy and wonderful is that?! One time Zelda had a suspected UTI and I think it was Kelsey who walked up and down the street with us and Zelda and managed to catch her urine in a little tray when she squatted. I felt that was above and beyond. That's the level of dedication the staff has. Lastly, and what prompted me to make sure I wrote another review for this place is we went on a family vacation recently and had to bring our dogs with us last minute. We brought some dog antianxiety medicine but not nearly enough. When we got to the vacation house Argo wouldn't stop howling and panting and it was a nightmare. I called Summit and within 2 hours they got medication approved and sent into a local pharmacy for my dog. Wow they saved my entire vacation. Thank you Summit!!!!!!!!!
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June 2022 by Stephanie L.
We have been bringing our pets here for one year since we moved back to the area. I am not pleased with the most recent visit and I can say in the last year throughout all of the visits, just the same. Not sure what the disconnect was this time with a simple check up and updating some vaccines. In the past my dogs have been coming out of these appointments feeling fine and today it's not going well. When I got to the appointment with both of my dogs the office staff seamed confused on which dog gets which vaccine. I walked into the room (this was the first time I actually had a chance to go inside due to Covid and they evenly finally opened back up in person) The tech looked at the computer and there still seemed to be confusion. Then I started feeling uncomfortable with having them there. I let them know... "if your confused on who gets what, their names are on their collars" I sat in the room while they took both dogs to the back. I heard yelping and was not concerned at first because I know my female fog can be a little dramatic with nail trims. I then heard a loud thud and then it was quiet. They brought my male dog back and said, "all done". They had a concerned look on their face when they came back into the room. They talked about almost being done with the other dog and I said it can be challenging getting her nails done at times. They brought her back into the room then and said, "All done! We are going to charge your card on file. It's $350." I agreed because I am familiar with what the vaccines prices were, so price was not an issue. This is the part that does not sit well with me. My dog is not feeling well. It has been 24 hours later and he is not himself. He is sighing and is clearly not feeling well. I am not outraged yet, because he is still eating and not lethargic. But he is in pain! What makes me so angry is they didn't not go over with me what actually happened in the back when they were giving the vaccines, they did not go over side effects, and they didn't do a follow up call. It was like here you go, we will charge your card and send you the receipt. My question is.. what the hell happened in the back and did they give the correct dogs the correct vaccines. I called and let them a message with my concerns. I will not expect a call back today because it is Sunday. I can only hope I get a call from them tomorrow. I am happy I may not have to go back there. We are moving again and I know there are other vets that are more caring and organized than this one. I can safely say we will not have to go back there because we move in 2 months and good luck even getting an appointment in that time frame. Just to get them in for this one was 3-4 weeks! With this experience if they did something that is going to need further follow up from the vaccines ghat they gave my dog, I'm sure they will not care and just have me go to the emergency vet. I will update this review once I figure out what is wrong with my dog.
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June 2022 by Alexis Swenson
They were so wonderful treating my Houdini. Unfortunately we had to lay her to rest yesterday but all the staff was so very kind. Will be bringing my other cat and future pets here.
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May 2022 by Elizabeth A.
I am so thankful to have found this place with a recommendation from a friend. We had to pandemic bounce around to a few places to get care for awhile and even though it's a bit of a drive for us it's so worth it. Staff actually seems to care, they never act to rushed to answer questions even though I know they're swamped, and it's about half the cost of another vet clinic we tried (E.P.). I never feel pushed into extras (ahem, EP). My pup was spayed here last week and I have never seen such tidy stitching on a spay and I know my girl was well taken care of while there. Thank you Summit Animal Hospital for giving us such a great experience and for treating my dog and I so well.
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March 2022 by Andrew N.
This place has been wonderful every time I bring my dog here. He gets pretty nervous so they're always very reassuring and even nice enough to hold the door open so I can physically carry that 60lb tan sack of scared vizsla in there. I'm really hoping once the mask mandate ends this place allows customers and employees the freedom to do as they chose as well as allow me to walk inside with my dog for appointments and shake the hand of the vet that seems to care so much. As a Texan, those kinda manners are important to me and especially when dealing with something I love so dearly.
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September 2021 by Joy Watson
Everyone is very caring and gentle with the animals. I would recommend the Summit Animal Hospital to all pet owners.
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May 2021 by Mike L.
DO NOT BRING YOUR PET HERE FOR EMERGENCY SERVICES! Despite what their website says, they will likely send you to an actual emergency vet. Service for routine visits has been satisfactory.
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February 2021 by Gordon Rodgers
Got my dog all updated and I was affordable very nice people curbside service
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February 2021 by Ann D.
Used another practice several years until our vet left. Good time to check other options as wanted closer for weekly B12 shots as my dog has irritable bowel disease and car anxiety :( Very happy with the warm, friendly accommodating staff (pet ins paperwork), 3 mile roundtrip, and very reasonable prices.
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December 2020 by Melissa Parker
they let my puppy suffer after they gave him medication that caused a reaction do not go here
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August 2020 by Angie Vis
Royal treatment! Our li'l Mabel was spayed at Summit, and she loves everyone there and actually wants to go inside with them... I think that says more than I ever could. But I will add, the staff (everyone) are warm and knowledgable, always have time for your questions, and follow up to make sure your pet is recovering well. Very happy with everyone here! And Mabel loves them too!!
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August 2020 by Gary James
Our kitten got his shots. They come out to your car and get the animal and bring them inside for treatment. Then return your pet to you. You don't need to get out of your car. Social distancing keeping everyone safe.
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July 2020 by Karen C.
I can't speak highly enough about Summit! Our poor cat Beastie was having some issues with his teeth and eating. After taking him in for a check-up, we found he had a few teeth that needed to be removed. Because he is an old dude, it was recommended that we also get some blood work done to make sure that was all that was needed. Thankfully, it was. They have a wonderful social distancing set up out front where you roll up and they take your fur baby from you and then deliver him/her back when done. We dropped him off at 7:45 and he was ready to go home at 3 the same day. Reasonably priced and super friendly service. Much appreciated during such a funky time.Note to some: Summit does not offer overnight care/kenneling so if you need something that may need a longer stay, they have another hospital they work with.5 big bright stars!
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April 2020 by Linda Kaufman
We moved to the area recently and have a new puppy. Our puppy has visited Summit Hospital twice. Even though we haven’t really met the Staff at Summit due to health safety precautions at this time, we feel very reassured and supported. We’ve had every question answered and loads of info shared. If we can be this satisfied during the tough times, we can’t wait to actually meet these wonderful people once we are able. Thanks you, Summit Hospital!