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October 2023 by Gary McLaughlin
Top Performance is the place to go for auto repairs. I have been going to them for years now and have no complaints. I recently had a warranty issue with a previous repair. It was promptly dealt with at no cost. Highly recommended.
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October 2023 by Shawn Goertzen
On the first appointment it took them over an hour to tell us they couldn't perform the work due to car problems. After fixing i the car, we went back and after we got to the store for our appointment they told us they couldn't get us in. They don't value customers' time. Avoiding them in the future
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October 2023 by Nick Arntz
I wish I had tried out Top Performance years ago. I took my Toyota Sequoia into Top Performance for a laundry list of items I felt it needed before a 2k trip halfway across the country, which included a window regulator, serpentine belt, rear brakes, and fluids in the differentials, transfer case, and the transmission. I fully expected all of those items needed to be addressed. However, after the inspection, Top Performance stated the brakes were totally fine in the front and that I had at least 6-8 months on the rear brakes, and further stated that the belt was not in need of changing. They easily could have charged me for a brake service and I wouldn't have questioned it, but this clearly shows their honest work practices. Bernie was my advisor, and was excellent. I felt he listened to me, cared about me, cared about my vehicle and my personal safety on this large trip, and took it to heart. The work was done quickly as well. I'd highly recommend them to anyone!Long story short, the work was quality, the price was fair, and the honesty was on full display. Can't recommend Top Performance (and Bernie!) enough.Services: Transmission
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September 2023 by Maritza Stone
They took the time to answer all my questions. No pressure to decide in that instant. Found the problem quickly and offered a quick solution. They didn't try to upsell me at all and had my repair done in less than 24 hours even with ordering parts. I will definitely be back.
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September 2023 by Daniel Allen
Top Performance is OK, but not great. They charge you a full hour labor just for a diagnostic, even if it's just sticking in the code reader and that's 90 dollars extra you are paying per repair. Scummy way to pocket 90 bucks.Their actual work seems to be decent and they don't make up fake repairs which is good. They will NOT tell you ways you can save money though or potentially save on a repair or fix a part, they would rather you replace 'x' for 1000 dollars without speaking of alternatives.In my example they told me my cat was bad and would cost me 1400 dollars to replace (+90 bucks just for telling me cat was bad off a reader). I cleaned my CAT by myself and it is working fine 3+ years later with regular driving.I will say that their actual work is good, their technicians and representatives are easy to talk to and scheduling isn't too bad.Do yourself a favor though, spend 20 bucks on a code reader and figure if you can do the repair or do something to save money or perhaps you have a member of the family who can help you if it's simple, because shops like these while decent, like cash more than anything.Services: Brakes
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September 2023 by Nate Governor
We just had Top Performance Automotive do a used car inspection for us on a car we were looking to purchase. The price was reasonable and the service was quick. Mike the service writer was very helpful. We will definitely be returning for other services as needed.Service: Vehicle Inspection
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August 2023 by Anwar
Good prices, good communication, straightforward and honest.I work with Mike when we bring our vehicles 5* service.
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August 2023 by Hank C.
They will massively over charge you for parts. The shifter cable on my elderly aunts car broke, this is for an automatic. Its the cable that runs from the shifter off the steering wheel to the transmission. Its a simple job, and a cheap cable. Literally $39.99 from AutoZone just down the street. They charged her $300 just for the cable. Im not sure how something like this could even be legal.
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July 2023 by Sam Remington
I brought my truck in to get a quote on replacing the steering rack. I explained the issue and made made an appointment to have it looked at.My truck sat for 2.5 hours while I entertained my two small children. After the truck was looked at, I recieved a text message with a link to the diagnosis, which was exactly what I told them.I went to the front desk to ask if we were all set because of the message I received. They collected 140 dollars from me and took 10 minutes to bring my truck around so I could load my children and leave.I would understand the charge if my truck was fully inspected. The check engine light wasn’t even looked at. They simply confirmed what I told them to be true.I was recommended this shop by someone close to me and was shocked at this lack of care.
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July 2023 by Sam R.
I brought my truck in to get a quote on replacing the steering rack. I explained the issue and made made an appointment to have it looked at. My truck sat for 2.5 hours while I entertained my two small children. After the truck was looked at, I recieved a text message with a link to the diagnosis, which was exactly what I told them. I went to the front desk to ask if we were all set because of the message I received. They collected 140 dollars from me and took 10 minutes to bring my truck around so I could load my children and leave. I would understand the charge if my truck was fully inspected. The check engine light wasn't even looked at. They simply confirmed what I told them to be true. I was recommended this shop by someone close to me and was shocked at this lack of care.
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July 2023 by Veronica G.
Great customer service! Devra is awesome and was able to get the brakes and alignment done for us in the same service! Will be back soon!
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July 2023 by Sammy C.
For claiming 20+ years in business the guys here lack experience. Mechanic forgot to put oil cap back on the engine & caused a vacuum leak. Don't take your vehicle here, they dont own up to their mistakes & will ruin your car. The least they could have done is reimburse for damages.
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July 2023 by A-Unit Joe Maier
Always takes good care of me and my vehicles. They have been through and honest. Their owner recently helped correct a diagnostic error while the car was up and ready to get worked on. Saved me $4000.
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March 2023 by Robert Nathan Warner
I took my 4Runner in last minute for a diagnostic. I've used Top Performance for a couple of cars over the years, and they're always fantastic - quick, professional, and easy to work with. I've never had a problem with their repairs - they've serviced my Lexus, BMW, and diagnosed my 4Runner (which ultimately they recommended I take it to Toyota, because the issue was a warranty issue, not because they couldn't fix it).Service: Auto engine diagnostic
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March 2023 by Chad M
Historically they have been good.However, recently had work completed on 2015 suburban and other items are not working correct since the moment I turned it on. They wanted to charge diagnostic fees, Debra had nothing but a terrible attitude, (saying sometime diagnostics take multiple days) and the owner would not take a call or stand behind their commitments.After checking in several hours after dropping it off, the shop manager called and didn’t even know the car was onsite.It appears to be very poorly run.
