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December 2023 by Brett Kelly
2 people working?? I think the manager needs to figure out how to staff properly
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September 2023 by Mike Brown
I had several transactions and the customer service was perfect, however they seem to be understaffed. In a short time, there was quite a line. If I was one of the people in line, I would’ve been upset. I was a little embarrassed, but I had to do what I had to do there. I would advise another person or two in the afternoon to keep things moving. Other than that outstanding location!
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July 2023 by Lisa
Tina is the best love when she’s at the drive thru she knows your name asks about you and your day and genuinely cares about us the customers
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April 2023 by Colby McFarlane
I was a victim of fraud and I visited the Castle Rock branch and worked with Sarah B to address all the issues I had. I cannot say enough good things about my experience. She went above and beyond to help with getting everything straightened out. She was patient and communicated everything in a way that put me at ease in a very stressful situation. She helped me with other benefits I didn't even know I had available to be. What an incredibly positive experience. Thank you Sarah.
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April 2023 by Curtis Bernier
Sarah was super at her job. She answered all our questions or directed my wife and I to the the right folks to help. Glad for the credit unions and what they stand for in the community.
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March 2023 by Nicole Johnston
Hubby and I were concerned about bank fees charged to our checking account, so we went to CR branch. We spoke with Tiffany, the bank manager, who took great care of us. She explained things and changed some processes in our banking. She went above and beyond our expectations and we left feeling much better about being customers of Fibre Credit Union. Thank you Tiffany!
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March 2023 by Holly Mullins
Mackenzie at the branch is so great to work with and is always willing to help out.
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February 2023 by Kathleen Smith
Sarah was excellent ?Best credit union and excellent online banking experience I've had in 45+ years as a consumer.Thank you Fibre...
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February 2023 by Austin Bradford
I had the pleasure of dealing with Tiffany at castle rock. She is more than helpful and went above and beyond with any questions and anything I needed !
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January 2023 by Jason H.
Excellent for car financing. Really happy with rates and service. And real people pick up the phone when you call!
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December 2022 by Kim Palmer
Mackenzie made my experience the best it could ever be yesterday when I opened my accounts. So sweet and very professional, she made me feel so welcomed. Thanks Mackenzie for your excellent service!!
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August 2022 by D Strand
No problems Wonderful Branch
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October 2021 by Kym Gensman
Always willing to go the extra mile for customers. Hometown friendly and the tellers remember your name.
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September 2021 by Jason Harrison
Just went there to deposit some money their new ATM is great for that it's quick it's easy you don't have to go into the bank it would be nice if they had some disinfectant wipes out there for the screen cuz everybody's touching it for the card holder so you could wipe it down but you should have those in your car anymore right.
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June 2020 by Darcy Pond
Been going here since I was young and the CR location has always had the most kind and caring employees!
