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March 2024 by Jacob Myers
Bought some Orion subs for killer price they sound so good
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October 2023 by kansas Shegrud
Worst pawn shop I've ever been to. I pawned something in my name and they switched it to my husband's name without my permission and now I can't pick it up, he has to!!! Not ok. They never should have taken it out of my name to begin with!!!
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September 2023 by Shawnee Thayer
For the first time in my life I had no choice but to take a loan out on a couple pieces of jewelry to pay my bills, and I took them here. Really nice people, they take great care of your items, and they make the process simple and easy to understand. I will add that they also don't look down on you for doing this, they don't just assume you're a drug addict or whatnot, they are very kind. I really appreciate this place.
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June 2022 by Amanda M.
Im pretty sure this company knows nothing about customer service. The girl that helped me acted like she had no soul. Idk if maybe someone in their family died. But good lord these ppl have no happiness and absolutely no customer service skills. I'll be taking my gold business elsewhere from now on. It's really not that hard to be nice to ppl and act like you like yourself. Hope they improve their customer skills. Maybe find their lost soul..
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March 2022 by Brent Kinkade
Rude and d**** Said he wasn't buying clothing ... across from some jackets. Said my white gold and onyx ring was a recteation and only worth a dollar. Said he didn't buy hovervoards nor Bose speakers. I walked in with close to $1400 in retail goods and he had a little smirk and chuckle and a "we ain't buying it" or "it ain't worth nothing" for each thing. Like his buddies were there watching him stick it to the City Boy. Rude and d****
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December 2021 by Ben Hausbach, CCR, RBC-M
This place has the audacity to change their business hours without calling or informing customers whom have taken out a loan with them and then charge a late fee since they were closed on the day my loan was due. He said I should have seen the sign outside. Gimme a break. What makes you think people even drive past your business or would see your sign while driving?? Charge me a late fee when I came in on time and you guys were closed. So shady. Guy said it is what it is. Well I guess it is. Now you lost a long time customer and will lose others when they see how you operate with zero integrity. Shame on you Northwest!!
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July 2021 by Ben Hausbach
This place has the audacity to change their business hours without calling or informing customers whom have taken out a loan with them and then charge a late fee since they were closed on the day my loan was due. He said I should have seen the sign outside. Gimme a break. What makes you think people even drive past your business or would see your sign while driving?? Charge me a late fee when I came in on time and you guys were closed. So shady. Guy said it is what it is. Well I guess it is. Now you lost a long time customer and will lose others when they see how you operate with zero integrity. Shame on you Northwest!!
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January 2021 by Barbara Fowler
Love this place. Great price for scrap gold and excellent customer service
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January 2021 by Jason Vinyard
They are closed at this time due to unforeseen problems as of 12-21-2020 this bite because they have all the cool stuff
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January 2020 by Douglas B.
I went to the Centralia location and asked for financial help told them I really didn't want to do this but needed some cash . I realize they are there to make money and they would have if they gave us the chance to buy our things back but didn't .I told them I really wanted my items back . I would not use them ever again . I think they are dishonest .They never called me to tell me they were due .They claimed they did but I checked with all my family and everybody said no they never called . These items were very important to us and they didn't care .I asked if I could perhaps get a hold of the buyers of some of our things and offer them their money and plus some cash to make up for it . Instead I got told they didn't know the buyers . Come on they know they didn't want to help and didn't care what it did to us . If I needed help I would go to main street pawn or the trading post . They care !!! I think they had someone lined up for our items and sold them . My wife was told one of our items was on EBay and wasn't selling . Well guess what another lie it wan't there !!! I really hope Cash northwest would go under and help the community out !!!
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December 2019 by Big Dog
Lied to me on the phone about what they take on loan not a good business
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September 2019 by Kimberly Gordanier
Nice people they test everything before they accept that is great
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September 2019 by James Jacobsen
If I should need a short term loan this is where i would go Good people fair deals
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September 2019 by Grabbler Bear
Thumbs up.
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August 2019 by zach martinez
Got a loan for my tv for 2 weeks great 55 inch tv and paid 180.00 to get it out and got home after handling with care it was broken. Called and tried to figure it out and the guys were both rude. After about 10 minutes of talking they just kept saying there is nothing they can do. Wouldn’t even split the difference with me. DO NOT MAKE DEALS HERE!!
