H&R Block seems to provide a positive and helpful tax preparation experience for its customers. The staff is described as friendly, professional, and thorough in explaining the process and new tax laws. Customers appreciate the quick service, with one stating they were sitting with a tax preparer within 5 minutes of walking in. The tax preparers, such as Marisol, are praised for their kindness, patience, and ability to maximize tax returns by asking the right questions. Customers who were confused or unsure about their taxes found the experience easy to understand, with the staff taking the time to explain everything clearly. Overall, H&R Block appears to be a reliable and customer-focused tax preparation service.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
