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July 2023 by Joshua Febuary
Went to atm to check balance and the atm ate the debit card then talked to people at the bank and told me oh well since it’s not a key bank card I’m sol
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May 2023 by Shandelle F
Depending on the tellers mood in the drive thru I guess determines if they let you get a money order thru the drive-thru teller . I’ve gotten plenty of money orders in the last 2 years and not one of them have I had to go into the building for . But now all of a sudden they aren’t supposed to do it . I guess it will be like a game of Yahtzee now on if you can or can’t
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February 2023 by Sean Glenn
Just saw a post online of a KeyBank Employee calling out a neighboring company for parking in the wrong stall. Not much class in that. Move on, don't make problems where there aren't problems. Let's not pretend your lot ever fills up anyway.......
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February 2023 by Allison Sorensen
Why aren't they open Saturdays like they are in other locations???
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December 2022 by shawn clark
They have the hottest tellers!
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June 2022 by Lori Sobolesky
Been coming here 6 years for paperwork signing. Supervisor or manager told me my paperwork might not be able to be signed by notary because they don't sign just anything. I advised a notary is just advising they witnessed me sign and checked to make sure I am me. I could sign a napkin and it could be notary signed and sealed
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March 2022 by K.
Fast Drive Thru at this Branch!
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February 2022 by Kristi180Lady
Fast Drive Thru at this Branch!
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January 2022 by happy Customer
Drive through is so small and tight, couldn't reach the machine. And too tight to open truck door and slide out to use machine. Tires rubbed on passenger side and couldn't open door on driver side, so small of a drive thru ATM that I would not use it again
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June 2020 by Andrew Komula
This is the worst experience I have ever had at a bank. Horrible service, extremely long wait, and rude teller. Never using this location again.
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February 2020 by Laura Mckee
Very disappointing customer service. They locked my online checking. The number they provide to unlock informs me that I will have to go into they bank to unlock. Once I went to my local branch they inform me that they do not do that. I explained that I was told that I would need to bring in my I.D so that the branch can verify and call fraud department. They didnt do this. I got a shrug and told if you would like to wait for the branch manager maybe they can help you. After months of run around I still have not been able to access my mobile checking. Key bank please train your employees
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February 2020 by Rod Sherman
This is the bank you want if you like being treated like a dog. I have never been so poorly treated by my own bank. Credit union here i come. This bank manager personally drove me and by association my entire extended family to the credit unions. Key bank centralia, you should be ashamed.
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April 2019 by Barry Lovato
No fee banking, even with a health savings account. Nice courteous, helpful staff, slowest drive thru ever
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December 2018 by Lei Brian
I opened an account and deposited $500, they closed my account and keep my money for 60 days, i didn't get my money back untill now.
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October 2018 by Bob Heinzle
A bank