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February 2024 by Serenity Fletcher
I have Never had a Worse Experience, My Ten year old Needed work done and was very very apprehensive The woman let us to a room, took us in there and shut the door, and we were just in there alone. I asked her nicely to show him the type of needle she wouldn't do it she refused. She wouldn't come in and talk to him and try to calm him she didn't do anything, and then lie to us after my son was freaking out for a while and told us they were closed 45 minutes before they were. I am literally mortified. He did not Get his Blood work done oh and though the woman was very nice and sweet, they allowed another patient to come into the room where my son and I were and talked to him at first I thought it was an employee, but it was quite obvious another patient. Once I realized, I asked again she was a very sweet woman, but that is so unethical. Sorry for being so long, but I've never seen a place so Unprofessional ever she should've came in and calmly explained to my son what was going on, but refused to and Lied
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February 2024 by Freya Dodge
Terrible treatment of customers, I have awful anxiety around getting my blood drawn and this specific lab just made it ten times worse. I've been here like 4 times, once when I was a lot younger and the lady was being creepy talking about how nice my hands were so I asked for a different phlebotomist and he did well but it took an hour, then the three other times they were super pushy and mean I didn't want to get my blood drawn I was too scared because they kept poking around in me and saying they couldn't find my veins. So I gave up and switched labs and all of a sudden they have no trouble finding my veins at all? Lab corp Centralia is just a bunch of incompetent losers I suggest switching to a lab in chehalis
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February 2024 by R Lane
The receptionist is always angry. Always a long line because the elderly do not do well with the self-check in.They do not answer the phone.i have been waiting 5 days for labs.
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January 2024 by Amber C
No use in scheduling an appointnent.
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January 2024 by debra goldsby
I have never had any issues . Although the waiting area is small, I have never had to wait long, and always have gotten good service.
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December 2023 by Mikayla Meyers
Front staff was rude and off putting. She couldn’t have been more bothered by helping me.
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November 2023 by Sonya Byrd
Labcorp in Centralia is a waste of time. What a freaking joke. We have tried 5 different times this month to get Keith’s blood drawn and every time it’s over an hour wait, the front office staff discourages you from waiting and take 20-30 minutes to check one person in. Waiting room is over flowing into the halls, literally standing room only (again for over an hour wait time) they have a line of people waiting to check in, it’s a joke.Total disregard for people’s time, zero concept of what customer service means.
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November 2023 by Jessica Hollis
I've brought my 10 yr old daughter here twice to have her blood drawn and they were very patient with her. She gets extremely nervous and passes out and they did their best to make it a quick and painless process. The first time we waited was about 25 mins to be called back but today was only 10 minutes ?
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November 2023 by The Humble Green Friar
Waiting hours with a waiting room smaller than a thimble. It's a disgrace that they treat their patients as if their time is utterly insignificant. It's insulting. Twice they've made me late for work, even though on both occasions I budgeted two hours in order to make sure I had sufficient time. It's a horrible place. I dread lab day. We are utterly disposable to them.
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July 2023 by Nicholas Smith
Go here if you want absolutely no communication terrible service and want to wait upwards of a month for lab results
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March 2023 by Patricia Motteler
Routine bloodwork on 1/3/23. Now it's 1/23/23 and still no results! There's no excuse. None. I've called, left messages because no one ever answers the phone. Shoddy way to do business. I could go on but I don't think it would do any good.
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March 2023 by MarsShaker War *
Says it's open buy it is not. Not very professional making me wait 35 minutes
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March 2022 by lori blosl
Nice but automated, hard on lod people?
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March 2022 by Rhiannon Nickerson
Staff was calm and quite efficient. Thank you for your help today!
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March 2019 by Moniq Dayton
The first time I went there, the red haired woman shredded my paperwork before she noticed she couldn't do my test.the second time it was 830 but they weren't open yet. Now this is the 3rd and final time. I rushed 80 miles and made it 5 mins before they closed 430...she huffed and slapped her leather work down and said "3 minutes". The worst experience there. Only open 8 hrs and bad attitude
