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November 2023 by Kohty Newcomb
Don't take nothing foriegn they dont know how fix it. And they are liars. Worst car experience ever only take your vehicle there for minor repairs that's all they are good for.
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November 2023 by Jordice Borden
We were genuinely happy with the quality of the work done on our headlights and taillights. Great technician's and very knowledgeable, friendly and efficient. We highly recommend Auto Tech Services of Centralia. Thank you.Service: Electrical
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November 2023 by Darla Seidel
This auto center made a huge effort to care for my comfort as well as my little dog:) The vehicle was taken care of good and everything was examined thoroughly. I saw my battery was marked as bad. It was less than a year so sure enough I needed to replace it! Thanks for catching that!! I have a list of routine fluid flushes that I will be working on getting done. Thanks for being thorough!!Service: Oil change
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October 2023 by Kennedy Kidrick
I brought my car into auto tech services of Centralia and received the most attentive and friendly support I could have imagined. They were very knowledgeable and were able to get my car fixed and back to me in such a timely manner, providing me updates along the way and giving me a heads up for what other work my vehicle may need in the future.
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October 2023 by Barbara Lauderdale
The best service ever! I was dropped off at home then picked up to retrieve my vehicle. Everyone was so nice and professional. My truck works great. Highly recommend!
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September 2023 by christopher mooberry
The mechanics are very friendly and my car is fixed and I am very happy they did an amazing job.Service: Transmission
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August 2023 by Luke Moerke
Auto Tech has gone great lengths to treat the customer right. I appreciate their transparency in their work with pictures of repairs and detailed descriptions. I've been very happy with their work.Services: Air & cabin filter replacement
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August 2023 by Hunter Brooks
Outstanding service! They took an extremely difficult mechanical situation and rectified it perfectly. On top of that it was very reasonable and came with a 3 year 36k mile nationwide warranty.
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August 2023 by Tom Durgin
Shane was very helpful and asked good questions.Looking forward for future service. I had been driving to Olympia for service and am glad to have great service close to home.Services: Air & cabin filter replacement
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July 2023 by Theresa Rydalch
Great job with excellent customer service! Got it done in a timely fashion!, I would recommended them. Thank you for all your help getting back out on the road!Service: Auto engine diagnostic
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July 2023 by Nick Skol
I brought my car in for loud belt/pulley squealing. They diagnosed it quickly and had parts the next day. I felt the labor charge was very fair. Friendly and easy going, they were no-pressure and took the time to talk about what was going on and come up with a plan.After the diagnosis I received a text with a web link that broke down issues they found with pictures and explanations. Falling within the limit we agreed upon, they had parts ordered and gave me an estimated completion time. My car was done on time and within budget.I also used their shuttle service.I feel comfortable using them again in the future.Service: Auto engine diagnostic
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July 2023 by Nick S.
Brought my daughter's car in here because of some pulley noises. They quickly diagnosed and gave me a report link via text with details and pictures. I felt labor charge was very fair and it was done when promised. I like to find a shop close to my work that I build trust with and we're off to a great start. Their diagnostic came back with a pretty hefty list of issues but I did not feel pressured into anything, they helped me prioritize what I wanted to get done. Very easy to work with, I'd go back.
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July 2023 by Kathleen Campbell
Very helpful to me in that they checked out other parts of my van that needed updating. It is harder keeping an older van up and goingServices: Electrical repair
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July 2023 by Lanette Scapillato
They did a very thorough job. Love getting a copy of their detailed inspection reports, plus photos of the problem areas. Shuttle service is a great benefit too.Service: Auto engine diagnostic
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May 2023 by Darcy Frost
We experienced a dramatic event, a fire in our small tow car, on the freeway North of Centralia, Washington. After a frightening time, we followed our tow truck driver confidently to Auto Tech in Centralia as he recommended them as a quality shop.The moment we entered the office we were treated like family and friends, so relieved to be in their cool building, to use their nicely appointed restroom, and drink cold water. JT escorted us to look at our vehicle and discuss if it might be repaired. He was so kind and helpful to us. If there was a chance for repair, he gave us a tour of the well organized large shop with floor as clean as a hospital. We were impressed and again relieved.We left our little vehicle confidently with Auto Tech and drove back to our home in Bothell. Very quickly they completed professional photographs of the fire damage and all parts of the vehicle for the insurance company and transmitted those to us, followed by a quite reasonable bill.All of our phone conversations with Auto Tech we're courteous and helpful, with friendly, patient voices. When the insurance company totaled the vehicle they removed the tow bar for us. We had confidence that when we came back to get our personal property everything would be in order. When we returned, their bill was lower not higher and I wondered why. Some service was done as a courtesy and they did not charge for storage; our vehicle was tiny. Amazing, excellent, modern, professional service, with smiles and laughter, is what you will find at Auto Tech in Centralia. Truly neighbor to neighbor! We highly recommend them, and we'll be referring friends and family to their shop.Thank you, thank you, AutoTech!!
