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“I had a problem with my cell phone and Matt at the store not only solved it, but was very charming and personable. It was like being in a Hollywood movie. I expected Johnny Depp to appear at any moment.. Beau Dare”
“I've been doing business with this location for almost 20 years and during that time they've always provided excellent service and been able to work through any problems that come up from time to time as it does with any business. Travis does a great job training is employees to put customer service above and beyond anything else and as a result any question you might have is always taken care of the best way possible. I just recently dealt with one at this location with a pretty tough case. You not only took care of the problem but I ended up with a better program than I had when I called. This is why I always be with boost Mobile and anybody that's in the Centralia area should definitely go to this location on high Street to get your account set up. I would never think of going anywhere else as a result of the quality of service that they always provide their customers.”
10AM - 8PM
1309 Lum Rd, Centralia
Mobile Phones
“MASON IS THE MAN. My sister & I wanted to get on a plan together & were the first ones in on a Saturday morning. This dude was handling multiple customers by himself & kept his cool the entire time & was able to help everyone with the customer service you don't see from the younger generation today (I'm 35 & saying this makes me feel old, but you probably know what I mean). This dude is the STANDARD for customer service. He asked me if I was happy with my home internet (which I'm not but thought I had the fastest available for my apartment building), & so not only was I able to switch to a new plan to save money, but now I'm going to have faster internet for less, and one less bill to pay once I shut my old provider off. I was surprised to hear him say he was a manager (not sure if there are multiple) for his age but his experience & knowledge put any doubts to rest. Hope the best for this guy & he has given me a great first impression of T-Mobile. THANKS MASON!!!”
“Ashley is great! My partner and grandma came in to accomplish a couple things, including switching my grandma over from US Cellular (which has horrid customer service). It took 4 hours to accomplish what we set out to do. Ashley had the patience and good attitude of a SAINT. She was consistently kind, helpful, and truly a joy to interact with. 15/10, do recommend getting help from Ashley!”
“I have always been happy with the level of service and care that I receive when I come to my local AT&T store and it is all thanks to employees like Kyanna. She was very personable and made sure that I was getting the most of what AT&T had to offer. I will continue to refer people friends and family to use AT&T as long as they continue to hire people like Kyanna. Thank you for all your hard work!”
“Justin has the greatest customer service ever. He made me feel valued as a customer and very at ease. He was patient and kind..
I will recommend this store to others.”
“Went into Metro to switch 3 lines over from Tmobile. Stephanie was the person who helped me. Super.fast, efficient, and super friendly. She made everything quick and painless. Was out within 30 mins. Definitely recommending her to my family and friends. She should get a raise ?”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Cleo was amazing, everyone was incredibly helpful and attentive as soon as I entered. I came to upgrade my old phone and not only did I get an unexpected discount for my bill but also a smart watch to go with it. She was able to walk me thru setup and get everything going for the upgrade without any problem or hassle what so ever. Definitely recommend”