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July 2024 by Wayne Weaver
Great staff.... Thanks for being open late.
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July 2024 by Bruce Maier
This review is specific to my experience today at the Johnson Road, Centralia Washington store. First of all a local competitor failed to have the part I had ordered the day before and, even though I was sent an e-notice with invoice and digital bar code, once I drove across town and produced the confirmation the manager and three employees could not find the item. I was refunded and drove a few blocks over to O'Reilly Auto where within 5 minutes the employee, Hayden had the part in my hand. His customer service skills were way above average for someone who claimed only employed there for under six months. He was properly trained the way the store functions so well as it does - but beyond that he was polite and truly concerned about my needs. I told him he just made me an O'Reilly store fan for life! Now thats how you do customer service!
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May 2024 by Eric lininger
I just left the store I don't know the guy name but did not care for the way he treated me I was going to buy more and put something back and payed for what I had he asked me where it went said I put it back looked at me like I was lying I'm not a thief and never have been but the way he made me feel I will never step in that business again I know there are a lot of people always trying to steal from business I'm just not one I'd them people he just needs to have better customer service on how to treat a honest person I know this is a long post I just had to say something
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May 2024 by Jared Sturza
Nic, John, Wilson and Hayden were all super helpful and knowledgeable. What a great Sunday team!
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February 2024 by Cheri Lewis
I just left O'Reilly's in Centralia and I have to say that Wilson was amazing! I needed a new battery and Wilson installed it for me he was extremely kind and very helpful!!! Highly recommend 5 ⭐️'s and a full moon as well. Thank you!!
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February 2024 by Randall Sortino
Great customer service! They are a great team!
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February 2024 by Mick Walsh
I was on a last minute trip to Seattle for New Year's and onrle of my headlights went out. Jared provided great help and was very kind. Please recognize him and give that guy a raise.
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January 2024 by james tessendorf
Wasn't able to get help?
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December 2023 by Prankster King
Was able to get hard to find parts for my antique convertible
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December 2023 by Caitlynne Laughlin
Very satisfied. Taron went above & beyond while being friendly, kind & patient. Thank you!
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December 2023 by william blanksma
Good customer service.
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November 2023 by N X
Sherman is the man!
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October 2023 by Christy Smith
Friendly, knowledgeable, and helpful staff. Clean store, well stocked inventory, good prices, and reasonable hours of operation.
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October 2023 by Cary Williams
Helpful, knowledgeable staff. Easy access, usually no long waits
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October 2023 by Bruce Thacker
They had what I wanted.
