-
February 2024 by Thomas Ward
My son-in-law in Tumwater, has issues with his used pickup and I went in to PM Auto get some advice as to his options wether to repair, sell or just outright purchase another used car. Paul took the time to run the numbers of the different scenarios and worked a quote for my son-in-law to make an educated decision. Truly a trustworthy shop. Thank you Paul.
-
February 2024 by Juli Velasquez
PM auto is such a welcoming place to go. My husband and I have had some serious bad luck with car issues and we felt every where we went we would leave feeling scammed and ripped off. As soon as we walked into pm auto they truly made us feel at ease and were willing to go the extra mile to make sure my car was worth putting a big chunk of repairs into it. They communicated every step of the way. We truly appreciate PM auto and they will have us as returning customers.
-
February 2024 by Jamar Lawson
I recently had car troubles. I was recommended here and had an excellent experience. Cordial, responsive, and gave a very clear and well explained diagnosis. My vehicle was serviced at a fair price and I was very happy with the experience. Thank you!
-
January 2024 by Kuntry made Me
PM Auto customer service was everything I've ever looked for in a business. The wasted no time, accomplished the task, and put the biggest smile on my face!!! Even over the phone & text they seemed trustworthy and knowledgeable! You don't find many professionals these days willing to help, very understandable with me. Got my breaks fixed and back on the road in no time. Thank you!! PM Auto ??
-
January 2024 by ross mcmahon
PM auto is great! They fixed my car in a day so I could make it back to e Washington. Denea provided excellent customer service!
-
January 2024 by Aimara Smirnov
Took our Subaru Legacy into PM auto to get the brakes replaced. They did a great job, they worked so quickly. The communication was amazing. The explanation of the work done was the best especially for someone know doesn’t know much about cars. I appreciate having auto mechanic that we trust.We will be taking all of our vehicles to PM auto!
-
December 2023 by Carrie
When I take my car to PM Auto, it is obvious that the staff cares about the job they do and the service they provide. I have witnessed customers walk into the shop, and be greeted like old friends.I love that I feel my experience there is personalized. By giving me the option on how I receive information, I can read a text conveniently when calls, voicemails and emails often get buried when life gets busy. I like that I get a print out of the inspection that is done so I get to decide when and what gets fixed on my car. For me that is so helpful.When I walk in they know me, know my car and I am never put on the spot with an unexpected expense.I wouldn't trust to take my car to anyone else.
-
November 2023 by Emily Powers
I’m really grateful for my experience here. I really felt heard the entire time, and they were really communicative throughout the entire process. The prices were definitely fair. Without the caring help or these people I think my summer would’ve ended so much worse off.When I had my car towed here the tow truck driver said “0h I love those guys”, I can see why, me too.Services: Electrical repair
-
November 2023 by Holly Wecker
I feel so lucky to have found PM auto. I have used them for a couple of years now and never disappointed. My daughter now goes there.Paul and all the staff are friendly and make me feel like part of the family. I strongly recommendPM Auto.
-
November 2023 by Monica Underwood
I hate going to car repair shops because they always charge you insanely high prices but PM Auto was by far the cheapest place in town and their work is back by a warranty. And everyone I spoke with was so helpful and polite. It was one of my best customer service experiences. Thank you do much.
-
October 2023 by Kortz Life Adventures
PM auto Is great! I had a transmission issue on my truck, PM Auto got me In quickly. PM also recognized another issue with a misfiring injector, communicated that with me, and got parts to fix it right away. Prices are good, and service is great. I recommend PM Auto to anyone in need of a mechanic.
-
September 2023 by Ricky Jones
Fantastic service! We made an emergency stop on our way to Seattle when we heard a strange noise coming from one of the wheels. We found PM Auto and they took the time to do a test drive and diagnosed the problem. Luckily it was an easy fix. They were so friendly and so helpful. The rest of our trip will be worry free thanks to them!
-
September 2023 by Holly Hamilton
Price is high. Tried to play the guessing game with me about a an ongoing wobble I had troubles with. Gave me a list of “possible solutions” and what needed to be replaced after certain mileage for maintenance. Not what I went to them for. (Come to find out from a different shop it was a wheel bearing and tires needed balanced.) Obviously there’s no communication between staff in PM Auto on what needs to be done on customer vehicles in order to have a solution to the actual problem. After being an auto tech and auto collision tech for 8 years, I was frustrated with their auto care service and was concerned with the technician’s level of certification and amount of experience years in auto service that was assigned to my vehicle.
-
September 2023 by Ryan Gardiner
They were open on a holiday when I was heading back from camping and broke down. Owner is knowledgeable and explained the issue with my car in great detail and what he would suggest in the future. Receptionist was very kind as well. Fun toy trains in the lobby and they let us pick what to watch on the Roku. Would recommend!
-
September 2023 by anne reebs
I found PM Auto last yr trying to locate a shop to diagnose my Honda as my regular shop couldn't. Success! Problem diagnosed! Totally different problem w/ different vehicle w/ extra complications and my regular shop declined the work. PM Auto didn't! Success.....again! Thank you PM Auto for serving our community!Service: Engine repair
