-
February 2024 by Cathy Kleinschmit
Always busy.
-
February 2024 by Belle P.
I've been having my prescriptions filled here for many years. I have had some pretty horrible experiences. They seem to be very inconsistent with their service as far as the pharmacy is concerned. I find the one consistency Is the constant backup at drive through. Inside it's not much better. I would say that one of my horrible experiences with this pharmacy is that in november of twenty twenty two , due to a serious infection I was put on oral Antibiotics. I had to wait three days for this prescription to be filled. They were very nasty about it. Another time was back in january of twenty three , when a seattle orthopedic surgeon had called in a prescription for tylenol. A boyfriend who I have authorized to Pick up my prescriptions for For me. He told me that the Pharmacist kept telling him that that tylenol could be purchased over the counte My boyfriend said yes he knows that however the doctor had wrote the prescription. From what my boyfriend told me it sounded like this. Pharmacist wasn't going to fill this Prescription. I'm not quite sure what went down. However he was finally able to get the prescription tylenol. It sounded like it got very heated. Myself have dealt with various pharmacist over the years at this Location. Some have been decentothers have been downright rude and obnoxious. There have also been some who have been very shall we say intrusive. Every time I call in a prescription, it's always a c*** s*** meaning meaning I don't know what the service is going. I'm very surprised when and the prescription that I call in in the morning. It's ready by the end of the day. I will say the store really isn't that much better. Many of their products such as. Shampoo and other toiletries are twice and sometimes three times more than at walmart. I wonder what's going on with the notebook paperbecause the last few times I've been in. I have found none. I can't believe that they have discontinued this product. I have also found that their sales aren't always a sale and they're very confusing at time. The restrooms aren't always clean either. I only go to rite aid centralia because it is the closest drugstore to where I live. I will continue to get my medications here. However I feel that I will rarely purchase anything in the store. I have found the toiletries and other products that I need on amazon or walmart At a cheaper price. I will say that your cashiers need a lesson in courtesy.
-
February 2024 by Shawnee Thayer
I adore this pharmacy. I've been using them for years, and I usually have no problems getting my medications filled. Everyone is very sweet and I enjoy speaking with all of them. 5 stars all the way.
-
February 2024 by Sarah Acronym
Management issues. Chronically understaffed to a life-threatening level.
-
January 2024 by Tricia O.
I have been using rite aid for many years. Over the last few years things have good from so so to horrible. last week I was in line for the drive thru pharmacy I sat there in line for 20 mins (no exaggeration) it was a few minutes to closing by the time I finally made it to the window. The female at the window closed everything down stuck the closed sign in the window and walked off. No sorry we are closed..nothing she wouldn't even look at me as she was doing this. I was shocked and pissed off. I sat there waiting and then she couldn't even be bothered to acknowledge me apologize or anything. Pathetic customer service or should i say lack of customer service. tonight I called to check on some refills..just seeing if they were ready so I could pick up in the morning the woman answering the phone was rude and let me know that they were closing in a few minutes and really didn't have time to look. Once again pathetic custom service. They also no longer let you know if they are out of a medication, or If they have to get some authorization from your insurance before they can/will fill the prescription. My dr called in the prescription on the 15th and as of tonight they still haven't filled it. Checked with the dr and she verified it was sent in...
-
January 2024 by Arthur Short
Definitely a very good place to shop.
-
December 2023 by Lupe Ware
We were going through the drive thru pharmacy and were the last car with only 2 people infront of us when it was our turn the lady put her screen down and put when she'd return which was stupid. We were the only car in the drive thru and she couldn't wait 5 min to get my mom's medicine? Happened 12/11/23 at 1:15pm ish.
-
November 2023 by Sabrina Novarra
We did the drive thru to pick up my prescription. Lady working window talked really low through her mask so struggled to understand her. Finally got my rx and paid. No thank you and no your welcome when we said thank you. She in turn found it necessary to then give us the middle finger. Will be changing pharmacies
-
November 2023 by Kevin Lay
Worst pharmacy ever. Takes them 2 days to fill a prescription.. this isn't an every once in awhile thing either. Tired of going to the drive thru sitt forever to get to the window and they say it's not ready yet. It's ridiculous and they don't care
-
October 2023 by hawkswoopa
I go here all the time so I am a regular. The pharmacist goes above and beyond to try and fill all of Centralia's prescriptions each day and that's something not every pharmacy does. Sometimes they are backed up but that's not their fault, they are a business that has limits like anywhere else. If your unhappy with the wait then try a different time or go somewhere else but just because there is a wait doesn't mean they are a bad pharmacy, it actually means they are a good pharmacy because everyone goes there.
-
October 2023 by Brenda Major
If I could give this pharmacy a zero star I would. This place is a joke. I'm sick and tired of going in to pick up my prescriptions when they tell me they will be ready to find them haven't even started them. This happens often. I called ahead because of this was told they will be ready in an hour. Drive all the way her 30min drive to be told they will be done in an hour. I'm done with this place. I'm switching to another pharmacy.
-
September 2023 by Jenneo
Great pharmacy. I also have options to earn cash back when shopping online. Check out their deals online; you will be awe struck. Takes time, but I try to keep up with it. Thanks, Pharmacy BTW.
-
September 2023 by John Scribner
I recommend the Drive thru pharmacy only for people who do not have other commitments.. If you happen to have the time it is convenient not leaving the car.
-
July 2023 by Milo R. Gordanier
They had the medicine my in-laws needed when none else did. And it was a larger quantity. Very satisfied way to goRite Aid
-
May 2023 by Sarah Willow
They seem to always have the medication needed in stock which is nice. Walmart seems to struggle with their stock. The reason why I give them 3 stars is because they don't fill the prescriptions as they're sent in, like pharmacy's used to years ago. I seem to have to arrive to pick it up, hours after it was faxed in or dropped off, to have it filled. I then end up waiting an extra hour or more. This is very frustrating especially when I receive calls stating my prescription is ready.