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February 2024 by Christine Demus
Shelby was a rock star with our new iPhone
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February 2024 by Bradley Beerkircher
Lanie Thank you for your help today it was a great experience ?
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February 2024 by Heath Counts
Nate F. Was awesome, made my experience great. This is a great location!
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February 2024 by Lynn Panther
Thanks Lanie!
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February 2024 by Mark Sutherland
I had such a good time here with Lanie when I needed a new phone. They did really good, they are awesome people, thank you.
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October 2023 by Kelly Stanley
Lanie gave us awesome service. She was knowledgeable, friendly and answered all of our questions!
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October 2023 by Allison Clark
Great customer service, very patient and knowledgeable about products. Genuinely cared that the customer had what we came in for.
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October 2023 by Joyce Davis
Nate F. was so helpful to us today. He took care of all our needs, and did it with a great attitude. This was not our first time here, but we always come back.
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September 2023 by Jimmy M
Switched over a business account to Verizon and my sales person was Paul Moldovan. He was very professional and helpful with all our questions. Made it super easy to switch all our info from our old phones and carrier. He was very knowledgeable and super patient with everything. We had a great experience thank you Paul ! Now we finally can have conversations without droppingCalls as well.
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September 2023 by Kristi Sloan
Lanie was extremely helpful! And she didn't make this boomer feel like a dinosaur, which was much appreciated!
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September 2023 by James Ladd
Nathan Brill took his time to help get my phone back to the way I needed it! Great customer service thank you
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September 2023 by Lisa S.
My daughter and I walked into this huge store on a Saturday afternoon with one customer inside and one employee that was helping him. The employee, Nate, announced he would be with us shortly. No worries. We take a seat and wait it out. Within several minutes it was pretty clear that the customer was there for something Nate could not assist him with due to Apple restrictions. Nate then said to the guy that basically they are done, there is nothing he could do and he needed to move on to us waiting folks.The guy was not happy about that but left. Once we sat down with Nate, he said he had been trying to help the guy for the past hour but there was nothing he could do and he wouldn't leave. Poor Nate! I'm glad we were able to save him. Anyway, we had questions about hot spots, and he really helped explain them well to us. They didn't have any in stock but offered to order one for us. Asked him about non Verizon services which he also was able to provide information on. We left empty handed but much more wise thanks to his knowledge and kindness. If I need in person help with my Verizon account, I know I'll be able to come here and receive great customer support.
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August 2023 by Peggy Gilbertsen
Lanie - the best helper I've ever experienced with Verizon. She was very patient with me since I'm technically challenged. Lanie's attitude kept me relaxed and glad I came into the store. I highly recommend visiting Lanie at the Centralia store. Lanie went way beyond to make surebi was happy with my upgrade. ?
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June 2023 by jesus corral
I didn't feel the love at all. I felt just rushed off the store. I'm sorry I didn't receive the customer experience I read in the reviews. 7 months frustrated with my phone to just be told 'it is what it is'. Maybe offer me to upgrade?
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May 2023 by Brenda Orth
Nate Brill was fantastic in helping me transfer photos and contracts from a phone I lost 9 months ago. He didn't give up and went the extra step. The photos mean so much to me. Thanks Nate!
