OneMain Financial
Hours:
1648 Northwest Louisiana Avenue, Chehalis WA 98532
Hours
Wednesday
8:30AM - 5:30PM
About OneMain Financial
OneMain Financial is a personal loan lender with a long history. Reviews indicate the customer service and workers are often described as great, awesome, and amazing, with a smooth in-person process that can take about an hour and offer good rates. However, several customers report significant frustrations with inconsistency. A common issue involves being told one thing over the phone or online—such as qualifying for a certain loan amount or being able to complete an application electronically—only to be given different information or a lower loan amount at the bank in person. This inconsistency can be disappointing and makes financial planning difficult, as customers may only receive about half of what they expected, limiting their ability to consolidate debt or improve their credit score. While the local team is ready to work one-on-one, these discrepancies in communication and loan qualification details are a noted drawback.
Most Recent Reviews
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September 2026
Brad made us a priority from the moment we stepped through the door. The office was clean and welcoming. Brad knew his stuff and didn't make us feel bad for needing money. He was knowledgeable and quick but also patient with our questions. Thanks Brad!
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August 2026
Brad Roberts was amazing very knowledgeable of product and answered every question that I had thank you very much
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August 2026
Brad Roberts was great help!! Highly recommend one Main.
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Chehalis, Washington
