-
March 2024 by Tiffany Olson
If I could give negative I would, the people at this pharmacy are absolutely horrendous and RUDE. If you call they either answer than hang up over and over or just put you on hold until you hang up. If you go in the wait is ridiculous and again, the pharmacist are RUDE!
-
January 2024 by Corey Hipp
Wait forever. Bad info from staff wasted my entire day. Still haven’t got my meds.
-
December 2023 by Donna
No one answers the phone at this pharmacy during their business hours. My child’s prescription (to help with breathing) was eFAXED to pharmacy night before. I called here to see if it’s ready for pick up in the morning. Since no one would answer the phone, I played it safe by waiting and going in at 11am to pick up the medication, only to find they they had to turn me away, telling me they had “just received the fax moments ago. It’ll be ready in an hour.” What? Also there’s no line, no one waiting for their RXs… and it’s a one dose med. other pharmacies have offered to resolve this issue in 20 mins! Anyway. I would’ve loved to have this info by phone before dragging along my exhausted child and to come back home empty handed. Being real here- I understand that meditations can take time to process and don’t mean to come across entitled! But jeeze, could at least pick up the dang phone to tell me this.
-
November 2023 by brandan english
If you like, standing in line for 30 minutes, just to be told that your prescriptions aren’t ready, then, by all means, choose this pharmacy. Worst pharmacy in the United States! Steer clear if you know what’s best for you.
-
November 2023 by Kobe Demeo
Been going here for a couple years and finally done, made me come back 3 times due to prescription not waiting and making me wait in the long line for 30-45 minutes each time. Terrible highly do not recommend!!
-
October 2023 by Stephanie Stringer
Too under staffed to take care of their customers. Waited in line 30-40 minutes just to be told that my prescription wasn’t ready, even though it was sent over the day before. Some staff are polite, but most of the time they are too overwhelmed to be bothered to help. I used them for years, but decided to change pharmacies when my doctor could not get a hold of them to confirm my antibiotic, and the pharmacist told I would have to wait until Monday, two days from now. Not worth the frustration and wait, not when I got my antibiotics filled by another pharmacy within the time it took me to drive there from Safeway.
-
October 2023 by Ewan Taylor
The staff is very nice, but it took over 4 hours for them to fill my eyedrop prescription. Nothing against the staff, but not worth the wait.
-
September 2023 by Trev Elliott
Always extremely long wait, often times no one answers the phone when you call. Staff is friendly but not enough help or something, very frustrating. We switched pharmacies when I locally owned one opened in Chehalis.
-
September 2023 by Desiree L.
No one answers the phone for the store or pharmacy, there is no way to leave a message with either. Needed to get RX filled and no way too by phone. Why is there no live person ever available?
-
August 2023 by Lance Dunsmoor
Ive never had trouble getting a script filled till moving to chehalis area. Now every other month is 2 to 4 days late. They cant even tell if its in stock or not. Crazy!
-
August 2023 by MJ R
I’ve been going here for years and consistently have had a bad experience with Sarah. Shes not professional, acts like it’s not her job to assist customers, and this time she accused me of taking the prescription from her counter when it was right beside her. Also, I am Unsure what the protocol is to read the instructions prior to the pharmacist verbally giving them to me but when asked if I could Read them as I waited, she rudely said “no!” When I came Back in after waiting for a long time she ignored me and I had To get in front of her to ask to be helped, i asked if it was ready and she said “no!”. That was my last prescription at this location and I have changed over to the new pharmacy in Chehalis that opened up hoping for prompt, polite, and professional service.
-
March 2023 by RaeAunna White Mountain
Not only are the attitudes of all the pharmacists completely horrible and I’ve been treated Worse than dirt and felt like an inconvenience for them multiple times but their communication is absolutely horrible and I am forever done using this pharmacy ever again. I’ve used them for almost 3 years now and I am done. Nothings changed and nothing will change.
-
November 2022 by Michael Heishman
Great pharmacy.. dont listen to the other reviews.Go to Rite-aid if you dont like the service here.
-
October 2022 by Offgrid Cabin
I called about my Prescription on Wednesday. The girl on the phone looked it up on the computer and said they will have it ready when I get there. I live in Onalaska. So I drive all the way in there in my diesel pickup truck burning fuel at $5.55 a gallon just to be told I can't pick up my prescription till Saturday. That round trip is about $14.00 dollars not counting wear and tear2. They seem to mess something up every sing time I get my prescription. I have been getting the exact same prescription there for nearly 15 years. They need someone who knows how to run a pharmacy in there. And I won't even mention the phone problems of getting a hold of them. But lately they have been answering the phone. I can't in good conscious give more than one star.
-
October 2022 by Kids.Cats.Crazy.
They do not answer their phones. I have physically gone in to talk to an associate and find out why a script has not been filled 3-4 days after being sent in. I have waited in line for up to an hour to pick something up only to find out an order was ready for another family member and I could have picked it up, they just didn’t tell me. Save yourself the aggravation and go somewhere else!
