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October 2025 by Tauni Bainbridge
Got a new phone for my son. Was promised a price for the new plan. The price was over $100 more per month. They promised to 'get it straightened out,' but didn't. I called on the phone to talk with someone and they got mad and were yelling at me...and it was the manager. Two months later, still not figured out. I'm an unhappy customer. Terrible customer service. Bad prices. Dishonest programs.
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September 2025 by Theresa Wilson
Natalie is so amazing that we felt she is deserving of kudos! Very greatful for her help. Thank you Natelie!
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June 2025 by Dave Holmes
Careful using this place they hide charges do not explain billing.
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March 2025 by Hidden
Love the fact we get new service threw this company only to receive spam call after spam call to the point we can't answer our business phones what a joke of a company they obviously sold our new numbers to spammers to profit off of us. Thease are business numbers for our business and all we get are spam calls us cellular is a joke a scam and the worst company to get service from we will be changing our provider! Your company is a joke
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May 2024 by Bridgette Allenbaugh
I'm so mad the one time I need to use this phone I have no service I hate you so much
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January 2024 by Debra A. Muller
Received very poor quality service. Sales representatives will say anything to make a sale, true or not.
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November 2023 by Riftmaster
The guy I talked to helped lots with rederecting me to the tech support
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November 2023 by Kenneth Anderson
My wife went in last week to inquire about home internet. When are the representatives said that we had to have us cellular Mobile phones to qualify for the internet. I just got off the phone with corporate and this representative flat out lied to my wife's face. I believe he is just trying to take advantage of a female and he needs to be put in his place we used US Cellular for 10 years and simply changed mobile phone cares because they were much cheaper and more gigabytes I still want to use your services as in home
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November 2023 by Hannah Souza
Don't do it. They sell you things without telling you important fees. You will be locked in for years.
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October 2023 by Kenneth Pennington
My wife went in last week to inquire about home internet. When are the representatives said that we had to have us cellular Mobile phones to qualify for the internet. I just got off the phone with corporate and this representative flat out lied to my wife's face. I believe he is just trying to take advantage of a female and he needs to be put in his place we used US Cellular for 10 years and simply changed mobile phone cares because they were much cheaper and more gigabytes I still want to use your services as in home
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June 2023 by Margie Miller
Sergio and Mike are the best! They have so much knowledge and so much patience with us older folks!
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May 2023 by SweetPeasMom Beard
The customer service representative that helped my client here was wonderful and very patient and understanding of his needs
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April 2023 by Jerme Miner
They're my cell provider, good I suppose but certainly not what they used to be.
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February 2023 by Raceguy066 A
Be warned! Read your contracts thoroughly before you sign anything. The manager and one associate will attach services/fees to your account. We were sold a "free" tablet that was never free.We trusted them. Us Cellular corporate is aware of this problem.
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February 2023 by Shawn A.
Beware of the Chehalis store. To say they are unethical is kind. The manager is aware of the associate Michael Monroe deceiving people by selling addons and "free" items. Read the contract carefully before you sign anything. I have made corporate US Cellular aware of this practice. We trusted them, my mistake.
