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October 2022 by Olivia S.
The staff in the pharmacy are very polite and try to be helpful but there must be something wrong there because I waited over an hour for a vaccination which I had scheduled. I never did get it because I couldn't wait any longer. I have had other vaccinations there in the last six months and waited almost as long. They have "help wanted" notices in the store so I suppose that is the problem, just not enough pharmacy staff. I won't be going back, even though it is a convenient location for me. So sad about this.
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May 2022 by Cassandra S.
Probably one of the worst pharmacies and rite aid locations I have ever been to. Literally no one in the pharmacy cares about your needs and they have no urgency to get your prescriptions ready in a timely manner. I submitted my request for UTI medication over 2 days ago and because I have not been able to get it I know have a worse, kidney infection. Do not give them business. They also don't answer their phones. I have called 10 times in a row. Super rude staff who don't care about their patients.
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February 2022 by Alexis G.
This pharmacy isn't very good but it's close by so it's easiest to go to. One time the girl at the window asked my husband if his birthdate was his instead of having him tell her it which isn't very secure. I had a monthly prescription to get and even after filling out my online portion which is supposed to trigger them to fill the prescription 9 times out of 10 they would not have it ready and I would have to go back. I have heard a lady swearing behind the counter which isn't very professional. It just seems like the staff a little disorganized.
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June 2020 by Julie M.
Great service and friendly associates. I wasn't feeling well, but they managed to put a smile on my face. The store was well stocked.
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September 2019 by Bret G.
What a world we live in today! My wife's sick, so she goes on Tel-a-doc. A telephone service through our insurance. Within 5 min she got a call back from a Dr. 10 min later an email confirming that Rite Aid in Chehalis WA received the r/x. It said on the email it would be ready in 1 hour. So I gave Rite Aid 2 hours. I went in to pick up the r/x and was told they are not ready. The lady said she would put a rush on the prescription and it would be ready in 30 min. So I came back 30 min later. Not ready. Not even close. I waited 25 more min before leaving. So 15 min to get a Dr appt, a r/x put in. And 5+ hours waiting on Rite Aid. And why should I choose your services? Ok. That's right. I won't from now on!
